Uninstall Adobe Illustrator CC 2018











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Few months ago i had to install Adobe Illustrator CC 2018 for user,
who had Adobe account with license.
Now this user is away and i need to clean that computer.



I tried unistall from:




  • "Apps & features"

  • "Uninstall or change a program"

  • ">Illustrator_Set-Up.exe /uninstall" from administrator command prompt


But it only opens "Creative Cloud" window where it needs log-in information. (Or "No internet connection" if no network connected)
Can i uninstall without finding someone with account?










share|improve this question


























    up vote
    1
    down vote

    favorite












    Few months ago i had to install Adobe Illustrator CC 2018 for user,
    who had Adobe account with license.
    Now this user is away and i need to clean that computer.



    I tried unistall from:




    • "Apps & features"

    • "Uninstall or change a program"

    • ">Illustrator_Set-Up.exe /uninstall" from administrator command prompt


    But it only opens "Creative Cloud" window where it needs log-in information. (Or "No internet connection" if no network connected)
    Can i uninstall without finding someone with account?










    share|improve this question
























      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      Few months ago i had to install Adobe Illustrator CC 2018 for user,
      who had Adobe account with license.
      Now this user is away and i need to clean that computer.



      I tried unistall from:




      • "Apps & features"

      • "Uninstall or change a program"

      • ">Illustrator_Set-Up.exe /uninstall" from administrator command prompt


      But it only opens "Creative Cloud" window where it needs log-in information. (Or "No internet connection" if no network connected)
      Can i uninstall without finding someone with account?










      share|improve this question













      Few months ago i had to install Adobe Illustrator CC 2018 for user,
      who had Adobe account with license.
      Now this user is away and i need to clean that computer.



      I tried unistall from:




      • "Apps & features"

      • "Uninstall or change a program"

      • ">Illustrator_Set-Up.exe /uninstall" from administrator command prompt


      But it only opens "Creative Cloud" window where it needs log-in information. (Or "No internet connection" if no network connected)
      Can i uninstall without finding someone with account?







      windows-10 uninstall adobe-illustrator






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Nov 26 at 16:44









      Andrei

      1456




      1456






















          1 Answer
          1






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          up vote
          1
          down vote



          accepted










          The Adobe article
          Uninstall Creative Cloud apps
          has these instructions:





          1. Open the Creative Cloud desktop app by clicking the Creative Cloud icon enter image description here in your taskbar
            (Windows) or the Apple menu bar (Mac OS). If you aren’t automatically
            signed in, sign in using your Adobe ID and password.


          2. Click the Apps tab to display a list of installed apps.


          3. In the Installed Apps section, find the app that you want to uninstall. Then, click the arrow next to Open or Update. In the
            list that appears, click Manage.


          4. Click Uninstall.


          5. Follow the onscreen instructions.





          If this fails for some reason, you might download from Adobe and use the
          Creative Cloud Cleaner Tool.






          share|improve this answer





















          • Ok, that's useful, other Adobe Creative instructions was claiming i can uninstall software by normal user means from Add or Remove programs, which seems not to be true. So how do i get Adobe ID?
            – Andrei
            Nov 27 at 6:54










          • The id is supposed to exist already. Does the desktop app request it?
            – harrymc
            Nov 27 at 7:24










          • Yes, desktop app is not logged in and presented me with login screen. Options are: sign in with Email address + password; "Forgot password?"; "Get an Adobe ID"; "Sign in with an Enterprise ID"; "Or sign in with Facebook | Google"
            – Andrei
            Nov 27 at 7:40










          • Ideally you should login with the same id as before. If you don't know the id, or if you know it but not the password and don't have access to the email for the "Forgot password?" option, then try creating an id of your own.
            – harrymc
            Nov 27 at 8:40










          • I gave it my Gmail data and it let me uninstall Adobe Illustrator. Then i was able to uninstall Creative Cloud normally.
            – Andrei
            Nov 27 at 15:49













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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          1
          down vote



          accepted










          The Adobe article
          Uninstall Creative Cloud apps
          has these instructions:





          1. Open the Creative Cloud desktop app by clicking the Creative Cloud icon enter image description here in your taskbar
            (Windows) or the Apple menu bar (Mac OS). If you aren’t automatically
            signed in, sign in using your Adobe ID and password.


          2. Click the Apps tab to display a list of installed apps.


          3. In the Installed Apps section, find the app that you want to uninstall. Then, click the arrow next to Open or Update. In the
            list that appears, click Manage.


          4. Click Uninstall.


          5. Follow the onscreen instructions.





          If this fails for some reason, you might download from Adobe and use the
          Creative Cloud Cleaner Tool.






          share|improve this answer





















          • Ok, that's useful, other Adobe Creative instructions was claiming i can uninstall software by normal user means from Add or Remove programs, which seems not to be true. So how do i get Adobe ID?
            – Andrei
            Nov 27 at 6:54










          • The id is supposed to exist already. Does the desktop app request it?
            – harrymc
            Nov 27 at 7:24










          • Yes, desktop app is not logged in and presented me with login screen. Options are: sign in with Email address + password; "Forgot password?"; "Get an Adobe ID"; "Sign in with an Enterprise ID"; "Or sign in with Facebook | Google"
            – Andrei
            Nov 27 at 7:40










          • Ideally you should login with the same id as before. If you don't know the id, or if you know it but not the password and don't have access to the email for the "Forgot password?" option, then try creating an id of your own.
            – harrymc
            Nov 27 at 8:40










          • I gave it my Gmail data and it let me uninstall Adobe Illustrator. Then i was able to uninstall Creative Cloud normally.
            – Andrei
            Nov 27 at 15:49

















          up vote
          1
          down vote



          accepted










          The Adobe article
          Uninstall Creative Cloud apps
          has these instructions:





          1. Open the Creative Cloud desktop app by clicking the Creative Cloud icon enter image description here in your taskbar
            (Windows) or the Apple menu bar (Mac OS). If you aren’t automatically
            signed in, sign in using your Adobe ID and password.


          2. Click the Apps tab to display a list of installed apps.


          3. In the Installed Apps section, find the app that you want to uninstall. Then, click the arrow next to Open or Update. In the
            list that appears, click Manage.


          4. Click Uninstall.


          5. Follow the onscreen instructions.





          If this fails for some reason, you might download from Adobe and use the
          Creative Cloud Cleaner Tool.






          share|improve this answer





















          • Ok, that's useful, other Adobe Creative instructions was claiming i can uninstall software by normal user means from Add or Remove programs, which seems not to be true. So how do i get Adobe ID?
            – Andrei
            Nov 27 at 6:54










          • The id is supposed to exist already. Does the desktop app request it?
            – harrymc
            Nov 27 at 7:24










          • Yes, desktop app is not logged in and presented me with login screen. Options are: sign in with Email address + password; "Forgot password?"; "Get an Adobe ID"; "Sign in with an Enterprise ID"; "Or sign in with Facebook | Google"
            – Andrei
            Nov 27 at 7:40










          • Ideally you should login with the same id as before. If you don't know the id, or if you know it but not the password and don't have access to the email for the "Forgot password?" option, then try creating an id of your own.
            – harrymc
            Nov 27 at 8:40










          • I gave it my Gmail data and it let me uninstall Adobe Illustrator. Then i was able to uninstall Creative Cloud normally.
            – Andrei
            Nov 27 at 15:49















          up vote
          1
          down vote



          accepted







          up vote
          1
          down vote



          accepted






          The Adobe article
          Uninstall Creative Cloud apps
          has these instructions:





          1. Open the Creative Cloud desktop app by clicking the Creative Cloud icon enter image description here in your taskbar
            (Windows) or the Apple menu bar (Mac OS). If you aren’t automatically
            signed in, sign in using your Adobe ID and password.


          2. Click the Apps tab to display a list of installed apps.


          3. In the Installed Apps section, find the app that you want to uninstall. Then, click the arrow next to Open or Update. In the
            list that appears, click Manage.


          4. Click Uninstall.


          5. Follow the onscreen instructions.





          If this fails for some reason, you might download from Adobe and use the
          Creative Cloud Cleaner Tool.






          share|improve this answer












          The Adobe article
          Uninstall Creative Cloud apps
          has these instructions:





          1. Open the Creative Cloud desktop app by clicking the Creative Cloud icon enter image description here in your taskbar
            (Windows) or the Apple menu bar (Mac OS). If you aren’t automatically
            signed in, sign in using your Adobe ID and password.


          2. Click the Apps tab to display a list of installed apps.


          3. In the Installed Apps section, find the app that you want to uninstall. Then, click the arrow next to Open or Update. In the
            list that appears, click Manage.


          4. Click Uninstall.


          5. Follow the onscreen instructions.





          If this fails for some reason, you might download from Adobe and use the
          Creative Cloud Cleaner Tool.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Nov 26 at 21:31









          harrymc

          250k11258556




          250k11258556












          • Ok, that's useful, other Adobe Creative instructions was claiming i can uninstall software by normal user means from Add or Remove programs, which seems not to be true. So how do i get Adobe ID?
            – Andrei
            Nov 27 at 6:54










          • The id is supposed to exist already. Does the desktop app request it?
            – harrymc
            Nov 27 at 7:24










          • Yes, desktop app is not logged in and presented me with login screen. Options are: sign in with Email address + password; "Forgot password?"; "Get an Adobe ID"; "Sign in with an Enterprise ID"; "Or sign in with Facebook | Google"
            – Andrei
            Nov 27 at 7:40










          • Ideally you should login with the same id as before. If you don't know the id, or if you know it but not the password and don't have access to the email for the "Forgot password?" option, then try creating an id of your own.
            – harrymc
            Nov 27 at 8:40










          • I gave it my Gmail data and it let me uninstall Adobe Illustrator. Then i was able to uninstall Creative Cloud normally.
            – Andrei
            Nov 27 at 15:49




















          • Ok, that's useful, other Adobe Creative instructions was claiming i can uninstall software by normal user means from Add or Remove programs, which seems not to be true. So how do i get Adobe ID?
            – Andrei
            Nov 27 at 6:54










          • The id is supposed to exist already. Does the desktop app request it?
            – harrymc
            Nov 27 at 7:24










          • Yes, desktop app is not logged in and presented me with login screen. Options are: sign in with Email address + password; "Forgot password?"; "Get an Adobe ID"; "Sign in with an Enterprise ID"; "Or sign in with Facebook | Google"
            – Andrei
            Nov 27 at 7:40










          • Ideally you should login with the same id as before. If you don't know the id, or if you know it but not the password and don't have access to the email for the "Forgot password?" option, then try creating an id of your own.
            – harrymc
            Nov 27 at 8:40










          • I gave it my Gmail data and it let me uninstall Adobe Illustrator. Then i was able to uninstall Creative Cloud normally.
            – Andrei
            Nov 27 at 15:49


















          Ok, that's useful, other Adobe Creative instructions was claiming i can uninstall software by normal user means from Add or Remove programs, which seems not to be true. So how do i get Adobe ID?
          – Andrei
          Nov 27 at 6:54




          Ok, that's useful, other Adobe Creative instructions was claiming i can uninstall software by normal user means from Add or Remove programs, which seems not to be true. So how do i get Adobe ID?
          – Andrei
          Nov 27 at 6:54












          The id is supposed to exist already. Does the desktop app request it?
          – harrymc
          Nov 27 at 7:24




          The id is supposed to exist already. Does the desktop app request it?
          – harrymc
          Nov 27 at 7:24












          Yes, desktop app is not logged in and presented me with login screen. Options are: sign in with Email address + password; "Forgot password?"; "Get an Adobe ID"; "Sign in with an Enterprise ID"; "Or sign in with Facebook | Google"
          – Andrei
          Nov 27 at 7:40




          Yes, desktop app is not logged in and presented me with login screen. Options are: sign in with Email address + password; "Forgot password?"; "Get an Adobe ID"; "Sign in with an Enterprise ID"; "Or sign in with Facebook | Google"
          – Andrei
          Nov 27 at 7:40












          Ideally you should login with the same id as before. If you don't know the id, or if you know it but not the password and don't have access to the email for the "Forgot password?" option, then try creating an id of your own.
          – harrymc
          Nov 27 at 8:40




          Ideally you should login with the same id as before. If you don't know the id, or if you know it but not the password and don't have access to the email for the "Forgot password?" option, then try creating an id of your own.
          – harrymc
          Nov 27 at 8:40












          I gave it my Gmail data and it let me uninstall Adobe Illustrator. Then i was able to uninstall Creative Cloud normally.
          – Andrei
          Nov 27 at 15:49






          I gave it my Gmail data and it let me uninstall Adobe Illustrator. Then i was able to uninstall Creative Cloud normally.
          – Andrei
          Nov 27 at 15:49




















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