How long can it take for Microsoft Teams to synchronize contacts?











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I have recently installed Microsoft Teams (version 1.1.00.29068 x64) on a computer.



My active Exchange account that I use otherwise in my environment is correctly recognized, as my profile picture (as it is set up in Skype for Business and the organization-wide address book) appears in the top right corner of the window.



When I click Chat -> Contacts, the following message appears:



"Your Skype for Business contact groups are being imported" message in German



In English, the text of the message (as cited here) appears to be:




We're importing your Skype for Business contact groups



This could take a while. To organize your contacts in the meantime, click More options ... next to a group name, then Add a contact to this group. Click Create a new contact group to make a new one.




Alas, several hours have passed, and my contact list in Microsoft Teams is still empty, despite containing plenty (approximately 50) of contacts in Skype for Business. Neither a log off/log on in Teams, nor a reboot, nor an uninstall/reinstall of Teams has achieved any change.



Some other users in the same network did the same, and for them, Skype for Business contacts appeared right away in Teams. (Well, for some of them, all contacts appeared, while for others, just one of the contact groups seemed to be imported.)



Now, I realize Microsoft appears to be fond of software that take some minutes, if not hours, apparently busily working at nearly zero CPU load, to suddenly and surprisingly finish successfully at some point1, but how long can Microsoft Teams take to import these contacts, or do I have to do anything else?



1: I'm looking at you, Windows Update.










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  • Would the downvoter please explain what parts of the question are unclear enough to warrant a downvote?
    – O. R. Mapper
    yesterday










  • Questions regarding business computers are off-topic. You should be asking your local IT staff this question.
    – music2myear
    8 hours ago










  • @music2myear: Oh, sorry, I didn't realize Microsoft Teams was exclusively a business thing for now. I was of the impression that it was meant to eventually replace both Skype for Business and the normal Skype to bring these two branches back together (especially considering all the non-work-related features in Teams, such as gifs and customizeable comic panels, and the existence of the microsoft-teams tag here). I saw this as a generic question about "computer software", but feel free to VTC if you deem it unsuitable here. ...
    – O. R. Mapper
    4 hours ago












  • ... With that said ... suggesting to ask my local IT staff about a software that they have designed just as little as I have makes about as much sense as Windows telling me to contact my administrator for help when I'm struggling with a problem on my personal home computer. Asking on MS Social may be a way to go, though.
    – O. R. Mapper
    4 hours ago












  • Questions about Teams are not off topic, and the reason corporate questions are off topic is that your local IT are the best people to ask any questions you have. They will know your environment and will be able to implement the solutions. Making this about who made the software is a non sequitur.
    – music2myear
    3 hours ago















up vote
0
down vote

favorite












I have recently installed Microsoft Teams (version 1.1.00.29068 x64) on a computer.



My active Exchange account that I use otherwise in my environment is correctly recognized, as my profile picture (as it is set up in Skype for Business and the organization-wide address book) appears in the top right corner of the window.



When I click Chat -> Contacts, the following message appears:



"Your Skype for Business contact groups are being imported" message in German



In English, the text of the message (as cited here) appears to be:




We're importing your Skype for Business contact groups



This could take a while. To organize your contacts in the meantime, click More options ... next to a group name, then Add a contact to this group. Click Create a new contact group to make a new one.




Alas, several hours have passed, and my contact list in Microsoft Teams is still empty, despite containing plenty (approximately 50) of contacts in Skype for Business. Neither a log off/log on in Teams, nor a reboot, nor an uninstall/reinstall of Teams has achieved any change.



Some other users in the same network did the same, and for them, Skype for Business contacts appeared right away in Teams. (Well, for some of them, all contacts appeared, while for others, just one of the contact groups seemed to be imported.)



Now, I realize Microsoft appears to be fond of software that take some minutes, if not hours, apparently busily working at nearly zero CPU load, to suddenly and surprisingly finish successfully at some point1, but how long can Microsoft Teams take to import these contacts, or do I have to do anything else?



1: I'm looking at you, Windows Update.










share|improve this question
























  • Would the downvoter please explain what parts of the question are unclear enough to warrant a downvote?
    – O. R. Mapper
    yesterday










  • Questions regarding business computers are off-topic. You should be asking your local IT staff this question.
    – music2myear
    8 hours ago










  • @music2myear: Oh, sorry, I didn't realize Microsoft Teams was exclusively a business thing for now. I was of the impression that it was meant to eventually replace both Skype for Business and the normal Skype to bring these two branches back together (especially considering all the non-work-related features in Teams, such as gifs and customizeable comic panels, and the existence of the microsoft-teams tag here). I saw this as a generic question about "computer software", but feel free to VTC if you deem it unsuitable here. ...
    – O. R. Mapper
    4 hours ago












  • ... With that said ... suggesting to ask my local IT staff about a software that they have designed just as little as I have makes about as much sense as Windows telling me to contact my administrator for help when I'm struggling with a problem on my personal home computer. Asking on MS Social may be a way to go, though.
    – O. R. Mapper
    4 hours ago












  • Questions about Teams are not off topic, and the reason corporate questions are off topic is that your local IT are the best people to ask any questions you have. They will know your environment and will be able to implement the solutions. Making this about who made the software is a non sequitur.
    – music2myear
    3 hours ago













up vote
0
down vote

favorite









up vote
0
down vote

favorite











I have recently installed Microsoft Teams (version 1.1.00.29068 x64) on a computer.



My active Exchange account that I use otherwise in my environment is correctly recognized, as my profile picture (as it is set up in Skype for Business and the organization-wide address book) appears in the top right corner of the window.



When I click Chat -> Contacts, the following message appears:



"Your Skype for Business contact groups are being imported" message in German



In English, the text of the message (as cited here) appears to be:




We're importing your Skype for Business contact groups



This could take a while. To organize your contacts in the meantime, click More options ... next to a group name, then Add a contact to this group. Click Create a new contact group to make a new one.




Alas, several hours have passed, and my contact list in Microsoft Teams is still empty, despite containing plenty (approximately 50) of contacts in Skype for Business. Neither a log off/log on in Teams, nor a reboot, nor an uninstall/reinstall of Teams has achieved any change.



Some other users in the same network did the same, and for them, Skype for Business contacts appeared right away in Teams. (Well, for some of them, all contacts appeared, while for others, just one of the contact groups seemed to be imported.)



Now, I realize Microsoft appears to be fond of software that take some minutes, if not hours, apparently busily working at nearly zero CPU load, to suddenly and surprisingly finish successfully at some point1, but how long can Microsoft Teams take to import these contacts, or do I have to do anything else?



1: I'm looking at you, Windows Update.










share|improve this question















I have recently installed Microsoft Teams (version 1.1.00.29068 x64) on a computer.



My active Exchange account that I use otherwise in my environment is correctly recognized, as my profile picture (as it is set up in Skype for Business and the organization-wide address book) appears in the top right corner of the window.



When I click Chat -> Contacts, the following message appears:



"Your Skype for Business contact groups are being imported" message in German



In English, the text of the message (as cited here) appears to be:




We're importing your Skype for Business contact groups



This could take a while. To organize your contacts in the meantime, click More options ... next to a group name, then Add a contact to this group. Click Create a new contact group to make a new one.




Alas, several hours have passed, and my contact list in Microsoft Teams is still empty, despite containing plenty (approximately 50) of contacts in Skype for Business. Neither a log off/log on in Teams, nor a reboot, nor an uninstall/reinstall of Teams has achieved any change.



Some other users in the same network did the same, and for them, Skype for Business contacts appeared right away in Teams. (Well, for some of them, all contacts appeared, while for others, just one of the contact groups seemed to be imported.)



Now, I realize Microsoft appears to be fond of software that take some minutes, if not hours, apparently busily working at nearly zero CPU load, to suddenly and surprisingly finish successfully at some point1, but how long can Microsoft Teams take to import these contacts, or do I have to do anything else?



1: I'm looking at you, Windows Update.







microsoft-teams






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 3 hours ago

























asked yesterday









O. R. Mapper

2372520




2372520












  • Would the downvoter please explain what parts of the question are unclear enough to warrant a downvote?
    – O. R. Mapper
    yesterday










  • Questions regarding business computers are off-topic. You should be asking your local IT staff this question.
    – music2myear
    8 hours ago










  • @music2myear: Oh, sorry, I didn't realize Microsoft Teams was exclusively a business thing for now. I was of the impression that it was meant to eventually replace both Skype for Business and the normal Skype to bring these two branches back together (especially considering all the non-work-related features in Teams, such as gifs and customizeable comic panels, and the existence of the microsoft-teams tag here). I saw this as a generic question about "computer software", but feel free to VTC if you deem it unsuitable here. ...
    – O. R. Mapper
    4 hours ago












  • ... With that said ... suggesting to ask my local IT staff about a software that they have designed just as little as I have makes about as much sense as Windows telling me to contact my administrator for help when I'm struggling with a problem on my personal home computer. Asking on MS Social may be a way to go, though.
    – O. R. Mapper
    4 hours ago












  • Questions about Teams are not off topic, and the reason corporate questions are off topic is that your local IT are the best people to ask any questions you have. They will know your environment and will be able to implement the solutions. Making this about who made the software is a non sequitur.
    – music2myear
    3 hours ago


















  • Would the downvoter please explain what parts of the question are unclear enough to warrant a downvote?
    – O. R. Mapper
    yesterday










  • Questions regarding business computers are off-topic. You should be asking your local IT staff this question.
    – music2myear
    8 hours ago










  • @music2myear: Oh, sorry, I didn't realize Microsoft Teams was exclusively a business thing for now. I was of the impression that it was meant to eventually replace both Skype for Business and the normal Skype to bring these two branches back together (especially considering all the non-work-related features in Teams, such as gifs and customizeable comic panels, and the existence of the microsoft-teams tag here). I saw this as a generic question about "computer software", but feel free to VTC if you deem it unsuitable here. ...
    – O. R. Mapper
    4 hours ago












  • ... With that said ... suggesting to ask my local IT staff about a software that they have designed just as little as I have makes about as much sense as Windows telling me to contact my administrator for help when I'm struggling with a problem on my personal home computer. Asking on MS Social may be a way to go, though.
    – O. R. Mapper
    4 hours ago












  • Questions about Teams are not off topic, and the reason corporate questions are off topic is that your local IT are the best people to ask any questions you have. They will know your environment and will be able to implement the solutions. Making this about who made the software is a non sequitur.
    – music2myear
    3 hours ago
















Would the downvoter please explain what parts of the question are unclear enough to warrant a downvote?
– O. R. Mapper
yesterday




Would the downvoter please explain what parts of the question are unclear enough to warrant a downvote?
– O. R. Mapper
yesterday












Questions regarding business computers are off-topic. You should be asking your local IT staff this question.
– music2myear
8 hours ago




Questions regarding business computers are off-topic. You should be asking your local IT staff this question.
– music2myear
8 hours ago












@music2myear: Oh, sorry, I didn't realize Microsoft Teams was exclusively a business thing for now. I was of the impression that it was meant to eventually replace both Skype for Business and the normal Skype to bring these two branches back together (especially considering all the non-work-related features in Teams, such as gifs and customizeable comic panels, and the existence of the microsoft-teams tag here). I saw this as a generic question about "computer software", but feel free to VTC if you deem it unsuitable here. ...
– O. R. Mapper
4 hours ago






@music2myear: Oh, sorry, I didn't realize Microsoft Teams was exclusively a business thing for now. I was of the impression that it was meant to eventually replace both Skype for Business and the normal Skype to bring these two branches back together (especially considering all the non-work-related features in Teams, such as gifs and customizeable comic panels, and the existence of the microsoft-teams tag here). I saw this as a generic question about "computer software", but feel free to VTC if you deem it unsuitable here. ...
– O. R. Mapper
4 hours ago














... With that said ... suggesting to ask my local IT staff about a software that they have designed just as little as I have makes about as much sense as Windows telling me to contact my administrator for help when I'm struggling with a problem on my personal home computer. Asking on MS Social may be a way to go, though.
– O. R. Mapper
4 hours ago






... With that said ... suggesting to ask my local IT staff about a software that they have designed just as little as I have makes about as much sense as Windows telling me to contact my administrator for help when I'm struggling with a problem on my personal home computer. Asking on MS Social may be a way to go, though.
– O. R. Mapper
4 hours ago














Questions about Teams are not off topic, and the reason corporate questions are off topic is that your local IT are the best people to ask any questions you have. They will know your environment and will be able to implement the solutions. Making this about who made the software is a non sequitur.
– music2myear
3 hours ago




Questions about Teams are not off topic, and the reason corporate questions are off topic is that your local IT are the best people to ask any questions you have. They will know your environment and will be able to implement the solutions. Making this about who made the software is a non sequitur.
– music2myear
3 hours ago















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