Unable to sync files using OneDrive for Business client on Windows 7
Running OneDrive for Business on Windows 7 x64
Symptoms are:
- No green checkmarks next to the OneDrive folders
- If I right click on any of the folders, the "OneDrive for Business" context menu is greyed out
What I've tried:
A complete (and clean) uninstall of MS Office 2013 - twice.
Note: after a re-install, it works. But then, after restarting the machine, I'm back to the same problem againRunning both quick and online repair
http://office.microsoft.com/en-ca/outlook-help/repair-office-programs-HA010357402.aspx
Any suggestions are appreciated. It looks like my account gets "disconnected", but I do not see any option to sign back into OneDrive.
I am able to access existing files within the client (via Windows Explorer), but not able to upload/sync new ones.
windows-7 sync onedrive
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
asked Sep 15 '14 at 16:37
MTnetMTnet
612
add a comment |
Running OneDrive for Business on Windows 7 x64
Symptoms are:
- No green checkmarks next to the OneDrive folders
- If I right click on any of the folders, the "OneDrive for Business" context menu is greyed out
What I've tried:
A complete (and clean) uninstall of MS Office 2013 - twice.
Note: after a re-install, it works. But then, after restarting the machine, I'm back to the same problem againRunning both quick and online repair
http://office.microsoft.com/en-ca/outlook-help/repair-office-programs-HA010357402.aspx
Any suggestions are appreciated. It looks like my account gets "disconnected", but I do not see any option to sign back into OneDrive.
I am able to access existing files within the client (via Windows Explorer), but not able to upload/sync new ones.
windows-7 sync onedrive
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
asked Sep 15 '14 at 16:37
MTnetMTnet
612
Also, are you sure that both OneDrive for Business and the rest of your Office Suite are the same bit versions? I've read online that that can cause a conflict if you have a 64 bit Office & 32 bit OneDrive.
– dylan murphy
Sep 30 '14 at 12:03
You won't be able to install a 32 bit OneDrive with 64 bit Office (or vice-versa)
– MTnet
Oct 1 '14 at 17:17
add a comment |
Running OneDrive for Business on Windows 7 x64
Symptoms are:
- No green checkmarks next to the OneDrive folders
- If I right click on any of the folders, the "OneDrive for Business" context menu is greyed out
What I've tried:
A complete (and clean) uninstall of MS Office 2013 - twice.
Note: after a re-install, it works. But then, after restarting the machine, I'm back to the same problem againRunning both quick and online repair
http://office.microsoft.com/en-ca/outlook-help/repair-office-programs-HA010357402.aspx
Any suggestions are appreciated. It looks like my account gets "disconnected", but I do not see any option to sign back into OneDrive.
I am able to access existing files within the client (via Windows Explorer), but not able to upload/sync new ones.
windows-7 sync onedrive
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
asked Sep 15 '14 at 16:37
MTnetMTnet
612
Running OneDrive for Business on Windows 7 x64
Symptoms are:
- No green checkmarks next to the OneDrive folders
- If I right click on any of the folders, the "OneDrive for Business" context menu is greyed out
What I've tried:
A complete (and clean) uninstall of MS Office 2013 - twice.
Note: after a re-install, it works. But then, after restarting the machine, I'm back to the same problem againRunning both quick and online repair
http://office.microsoft.com/en-ca/outlook-help/repair-office-programs-HA010357402.aspx
Any suggestions are appreciated. It looks like my account gets "disconnected", but I do not see any option to sign back into OneDrive.
I am able to access existing files within the client (via Windows Explorer), but not able to upload/sync new ones.
windows-7 sync onedrive
windows-7 sync onedrive
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
asked Sep 15 '14 at 16:37
MTnetMTnet
612
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
asked Sep 15 '14 at 16:37
MTnetMTnet
612
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
edited Sep 18 '17 at 19:55
fixer1234
18.8k144982
18.8k144982
asked Sep 15 '14 at 16:37
MTnetMTnet
612
asked Sep 15 '14 at 16:37
MTnetMTnet
612
asked Sep 15 '14 at 16:37
MTnetMTnet
612
612
Also, are you sure that both OneDrive for Business and the rest of your Office Suite are the same bit versions? I've read online that that can cause a conflict if you have a 64 bit Office & 32 bit OneDrive.
– dylan murphy
Sep 30 '14 at 12:03
You won't be able to install a 32 bit OneDrive with 64 bit Office (or vice-versa)
– MTnet
Oct 1 '14 at 17:17
add a comment |
Also, are you sure that both OneDrive for Business and the rest of your Office Suite are the same bit versions? I've read online that that can cause a conflict if you have a 64 bit Office & 32 bit OneDrive.
– dylan murphy
Sep 30 '14 at 12:03
You won't be able to install a 32 bit OneDrive with 64 bit Office (or vice-versa)
– MTnet
Oct 1 '14 at 17:17
Also, are you sure that both OneDrive for Business and the rest of your Office Suite are the same bit versions? I've read online that that can cause a conflict if you have a 64 bit Office & 32 bit OneDrive.
– dylan murphy
Sep 30 '14 at 12:03
Also, are you sure that both OneDrive for Business and the rest of your Office Suite are the same bit versions? I've read online that that can cause a conflict if you have a 64 bit Office & 32 bit OneDrive.
– dylan murphy
Sep 30 '14 at 12:03
You won't be able to install a 32 bit OneDrive with 64 bit Office (or vice-versa)
– MTnet
Oct 1 '14 at 17:17
You won't be able to install a 32 bit OneDrive with 64 bit Office (or vice-versa)
– MTnet
Oct 1 '14 at 17:17
add a comment |
1 Answer
1
active
oldest
votes
Based on this thread, it appears that the issue is with OneDrive's September update.
http://community.office365.com/en-us/f/154/t/264407.aspx
Solution is to wait it out until the next update is ready. Until then, the workaround is to use the web based version.
answered Sep 16 '14 at 15:13
MTnetMTnet
612
add a comment |
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1 Answer
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1 Answer
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active
oldest
votes
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active
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votes
Based on this thread, it appears that the issue is with OneDrive's September update.
http://community.office365.com/en-us/f/154/t/264407.aspx
Solution is to wait it out until the next update is ready. Until then, the workaround is to use the web based version.
answered Sep 16 '14 at 15:13
MTnetMTnet
612
add a comment |
Based on this thread, it appears that the issue is with OneDrive's September update.
http://community.office365.com/en-us/f/154/t/264407.aspx
Solution is to wait it out until the next update is ready. Until then, the workaround is to use the web based version.
answered Sep 16 '14 at 15:13
MTnetMTnet
612
add a comment |
Based on this thread, it appears that the issue is with OneDrive's September update.
http://community.office365.com/en-us/f/154/t/264407.aspx
Solution is to wait it out until the next update is ready. Until then, the workaround is to use the web based version.
answered Sep 16 '14 at 15:13
MTnetMTnet
612
Based on this thread, it appears that the issue is with OneDrive's September update.
http://community.office365.com/en-us/f/154/t/264407.aspx
Solution is to wait it out until the next update is ready. Until then, the workaround is to use the web based version.
answered Sep 16 '14 at 15:13
MTnetMTnet
612
answered Sep 16 '14 at 15:13
MTnetMTnet
612
answered Sep 16 '14 at 15:13
MTnetMTnet
612
answered Sep 16 '14 at 15:13
MTnetMTnet
612
612
add a comment |
add a comment |
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Also, are you sure that both OneDrive for Business and the rest of your Office Suite are the same bit versions? I've read online that that can cause a conflict if you have a 64 bit Office & 32 bit OneDrive.
– dylan murphy
Sep 30 '14 at 12:03
You won't be able to install a 32 bit OneDrive with 64 bit Office (or vice-versa)
– MTnet
Oct 1 '14 at 17:17