Outlook moving my flagged messages to deleted folder











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When I flag a message in my outlook inbox (current outlook Office 365) it is instantly moved to the deleted folder. This has only happened in the last few weeks and does not happen with my Ipad or phone - only on outlook on my computer (OS Windows 10). Previously flagged messages remained in my inbox and I could sort them to the top by clicking on the flag icon. How do I change back to how it was previously?










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    Maybe you inadvertently set a inbox rule (a.k.a "filter") to move flagged messages to the trash?
    – BrianC
    May 19 '17 at 1:11










  • No filters at all - I have a small workaround - by adding a follow up flag column, now when I flag an item in my inbox, it stays there and I can sort using the flag column - but I needed to add a followup flag column to make it work ... Thanks.
    – David Crosbie
    May 19 '17 at 2:29















up vote
0
down vote

favorite












When I flag a message in my outlook inbox (current outlook Office 365) it is instantly moved to the deleted folder. This has only happened in the last few weeks and does not happen with my Ipad or phone - only on outlook on my computer (OS Windows 10). Previously flagged messages remained in my inbox and I could sort them to the top by clicking on the flag icon. How do I change back to how it was previously?










share|improve this question


















  • 1




    Maybe you inadvertently set a inbox rule (a.k.a "filter") to move flagged messages to the trash?
    – BrianC
    May 19 '17 at 1:11










  • No filters at all - I have a small workaround - by adding a follow up flag column, now when I flag an item in my inbox, it stays there and I can sort using the flag column - but I needed to add a followup flag column to make it work ... Thanks.
    – David Crosbie
    May 19 '17 at 2:29













up vote
0
down vote

favorite









up vote
0
down vote

favorite











When I flag a message in my outlook inbox (current outlook Office 365) it is instantly moved to the deleted folder. This has only happened in the last few weeks and does not happen with my Ipad or phone - only on outlook on my computer (OS Windows 10). Previously flagged messages remained in my inbox and I could sort them to the top by clicking on the flag icon. How do I change back to how it was previously?










share|improve this question













When I flag a message in my outlook inbox (current outlook Office 365) it is instantly moved to the deleted folder. This has only happened in the last few weeks and does not happen with my Ipad or phone - only on outlook on my computer (OS Windows 10). Previously flagged messages remained in my inbox and I could sort them to the top by clicking on the flag icon. How do I change back to how it was previously?







microsoft-outlook






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asked May 19 '17 at 0:59









David Crosbie

111




111








  • 1




    Maybe you inadvertently set a inbox rule (a.k.a "filter") to move flagged messages to the trash?
    – BrianC
    May 19 '17 at 1:11










  • No filters at all - I have a small workaround - by adding a follow up flag column, now when I flag an item in my inbox, it stays there and I can sort using the flag column - but I needed to add a followup flag column to make it work ... Thanks.
    – David Crosbie
    May 19 '17 at 2:29














  • 1




    Maybe you inadvertently set a inbox rule (a.k.a "filter") to move flagged messages to the trash?
    – BrianC
    May 19 '17 at 1:11










  • No filters at all - I have a small workaround - by adding a follow up flag column, now when I flag an item in my inbox, it stays there and I can sort using the flag column - but I needed to add a followup flag column to make it work ... Thanks.
    – David Crosbie
    May 19 '17 at 2:29








1




1




Maybe you inadvertently set a inbox rule (a.k.a "filter") to move flagged messages to the trash?
– BrianC
May 19 '17 at 1:11




Maybe you inadvertently set a inbox rule (a.k.a "filter") to move flagged messages to the trash?
– BrianC
May 19 '17 at 1:11












No filters at all - I have a small workaround - by adding a follow up flag column, now when I flag an item in my inbox, it stays there and I can sort using the flag column - but I needed to add a followup flag column to make it work ... Thanks.
– David Crosbie
May 19 '17 at 2:29




No filters at all - I have a small workaround - by adding a follow up flag column, now when I flag an item in my inbox, it stays there and I can sort using the flag column - but I needed to add a followup flag column to make it work ... Thanks.
– David Crosbie
May 19 '17 at 2:29










2 Answers
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Had this exact issue today. It was because the inbox view was set to "Unflagged Items".



Click on the View tab and select "Reset view"






share|improve this answer




























    up vote
    0
    down vote













    If you "Reset view" outlook will delete your conditional view settings.
    This solved my problem but I had to re-configure my conditional view settings.



    another solution : deleting the column and adding it back in and that seemed to work






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      2 Answers
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      2 Answers
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      up vote
      0
      down vote













      Had this exact issue today. It was because the inbox view was set to "Unflagged Items".



      Click on the View tab and select "Reset view"






      share|improve this answer

























        up vote
        0
        down vote













        Had this exact issue today. It was because the inbox view was set to "Unflagged Items".



        Click on the View tab and select "Reset view"






        share|improve this answer























          up vote
          0
          down vote










          up vote
          0
          down vote









          Had this exact issue today. It was because the inbox view was set to "Unflagged Items".



          Click on the View tab and select "Reset view"






          share|improve this answer












          Had this exact issue today. It was because the inbox view was set to "Unflagged Items".



          Click on the View tab and select "Reset view"







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Sep 6 '17 at 2:33









          Rhyno

          1




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              up vote
              0
              down vote













              If you "Reset view" outlook will delete your conditional view settings.
              This solved my problem but I had to re-configure my conditional view settings.



              another solution : deleting the column and adding it back in and that seemed to work






              share|improve this answer

























                up vote
                0
                down vote













                If you "Reset view" outlook will delete your conditional view settings.
                This solved my problem but I had to re-configure my conditional view settings.



                another solution : deleting the column and adding it back in and that seemed to work






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  If you "Reset view" outlook will delete your conditional view settings.
                  This solved my problem but I had to re-configure my conditional view settings.



                  another solution : deleting the column and adding it back in and that seemed to work






                  share|improve this answer












                  If you "Reset view" outlook will delete your conditional view settings.
                  This solved my problem but I had to re-configure my conditional view settings.



                  another solution : deleting the column and adding it back in and that seemed to work







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Nov 28 at 8:29









                  Murat

                  1




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