Windows 10 File Explorer: “Working on it …”
up vote
30
down vote
favorite
Does anybody know how to get rid of the annoying "Working on it ..." Message in the Windows 10 File Explorer.
It stays there (on the right side) for a few seconds to many seconds when opening the file explorer.
OS Window 10
System Partition SSD
All other files which are used often are also on a SSD
(only one HDD for bigger files which are also not used often, exists)
So showing recent files should really be fast.
Also I do not mind if there is an option to deactivate this feature.

windows-10 windows-explorer
|
show 1 more comment
up vote
30
down vote
favorite
Does anybody know how to get rid of the annoying "Working on it ..." Message in the Windows 10 File Explorer.
It stays there (on the right side) for a few seconds to many seconds when opening the file explorer.
OS Window 10
System Partition SSD
All other files which are used often are also on a SSD
(only one HDD for bigger files which are also not used often, exists)
So showing recent files should really be fast.
Also I do not mind if there is an option to deactivate this feature.

windows-10 windows-explorer
Hi, Is this happening for any folder or only Quick access view in particular?
– Win32Guy
Jun 2 '16 at 11:00
go in the settings app and stop real time protection of Windows defender. is it faster now?
– magicandre1981
Jun 2 '16 at 14:48
@w32sh This is happening when using the short-cut "Windows Key" and "E" to open the Windows File Explorer. It takes especially long after a reboot. But sometimes also a few seconds if the Explorer was used already.
– Thorsten Niehues
Jun 3 '16 at 7:46
@magicandre1981 thx for the hint, I do not what to do that. But I'm gonna test if this is cause and will let you know.
– Thorsten Niehues
Jun 3 '16 at 7:47
1
Open Folder Options > Set "Open File Explorer" to "This PC" Try WinKey + E now. If it opens fine, then problem is with Quick access caches.
– Win32Guy
Jun 3 '16 at 8:42
|
show 1 more comment
up vote
30
down vote
favorite
up vote
30
down vote
favorite
Does anybody know how to get rid of the annoying "Working on it ..." Message in the Windows 10 File Explorer.
It stays there (on the right side) for a few seconds to many seconds when opening the file explorer.
OS Window 10
System Partition SSD
All other files which are used often are also on a SSD
(only one HDD for bigger files which are also not used often, exists)
So showing recent files should really be fast.
Also I do not mind if there is an option to deactivate this feature.

windows-10 windows-explorer
Does anybody know how to get rid of the annoying "Working on it ..." Message in the Windows 10 File Explorer.
It stays there (on the right side) for a few seconds to many seconds when opening the file explorer.
OS Window 10
System Partition SSD
All other files which are used often are also on a SSD
(only one HDD for bigger files which are also not used often, exists)
So showing recent files should really be fast.
Also I do not mind if there is an option to deactivate this feature.

windows-10 windows-explorer
windows-10 windows-explorer
asked Jun 2 '16 at 9:30
Thorsten Niehues
4911917
4911917
Hi, Is this happening for any folder or only Quick access view in particular?
– Win32Guy
Jun 2 '16 at 11:00
go in the settings app and stop real time protection of Windows defender. is it faster now?
– magicandre1981
Jun 2 '16 at 14:48
@w32sh This is happening when using the short-cut "Windows Key" and "E" to open the Windows File Explorer. It takes especially long after a reboot. But sometimes also a few seconds if the Explorer was used already.
– Thorsten Niehues
Jun 3 '16 at 7:46
@magicandre1981 thx for the hint, I do not what to do that. But I'm gonna test if this is cause and will let you know.
– Thorsten Niehues
Jun 3 '16 at 7:47
1
Open Folder Options > Set "Open File Explorer" to "This PC" Try WinKey + E now. If it opens fine, then problem is with Quick access caches.
– Win32Guy
Jun 3 '16 at 8:42
|
show 1 more comment
Hi, Is this happening for any folder or only Quick access view in particular?
– Win32Guy
Jun 2 '16 at 11:00
go in the settings app and stop real time protection of Windows defender. is it faster now?
– magicandre1981
Jun 2 '16 at 14:48
@w32sh This is happening when using the short-cut "Windows Key" and "E" to open the Windows File Explorer. It takes especially long after a reboot. But sometimes also a few seconds if the Explorer was used already.
– Thorsten Niehues
Jun 3 '16 at 7:46
@magicandre1981 thx for the hint, I do not what to do that. But I'm gonna test if this is cause and will let you know.
– Thorsten Niehues
Jun 3 '16 at 7:47
1
Open Folder Options > Set "Open File Explorer" to "This PC" Try WinKey + E now. If it opens fine, then problem is with Quick access caches.
– Win32Guy
Jun 3 '16 at 8:42
Hi, Is this happening for any folder or only Quick access view in particular?
– Win32Guy
Jun 2 '16 at 11:00
Hi, Is this happening for any folder or only Quick access view in particular?
– Win32Guy
Jun 2 '16 at 11:00
go in the settings app and stop real time protection of Windows defender. is it faster now?
– magicandre1981
Jun 2 '16 at 14:48
go in the settings app and stop real time protection of Windows defender. is it faster now?
– magicandre1981
Jun 2 '16 at 14:48
@w32sh This is happening when using the short-cut "Windows Key" and "E" to open the Windows File Explorer. It takes especially long after a reboot. But sometimes also a few seconds if the Explorer was used already.
– Thorsten Niehues
Jun 3 '16 at 7:46
@w32sh This is happening when using the short-cut "Windows Key" and "E" to open the Windows File Explorer. It takes especially long after a reboot. But sometimes also a few seconds if the Explorer was used already.
– Thorsten Niehues
Jun 3 '16 at 7:46
@magicandre1981 thx for the hint, I do not what to do that. But I'm gonna test if this is cause and will let you know.
– Thorsten Niehues
Jun 3 '16 at 7:47
@magicandre1981 thx for the hint, I do not what to do that. But I'm gonna test if this is cause and will let you know.
– Thorsten Niehues
Jun 3 '16 at 7:47
1
1
Open Folder Options > Set "Open File Explorer" to "This PC" Try WinKey + E now. If it opens fine, then problem is with Quick access caches.
– Win32Guy
Jun 3 '16 at 8:42
Open Folder Options > Set "Open File Explorer" to "This PC" Try WinKey + E now. If it opens fine, then problem is with Quick access caches.
– Win32Guy
Jun 3 '16 at 8:42
|
show 1 more comment
11 Answers
11
active
oldest
votes
up vote
39
down vote
accepted
Open Folder Options > Set "Open File Explorer" to "This PC". Try WinKey + E now. If it opens fine, then problem is with Quick access cache, which can be cleared by deleting *.automaticDestinations-ms from the following directory, using Command Prompt.
%AppData%MicrosoftWindowsRecentAutomaticDestinations
1
Works like a charm :)
– Thorsten Niehues
Jun 6 '16 at 9:43
1
My PC still had the problem after setting the folder options to "This PC", but deleting the cache files still solved the problem! Thank you!!
– lordjeb
Aug 31 '16 at 2:03
The 'This PC' step allows me to access file explorer. And I can access the links under Quick Access successfully, but I cannot click on Quick Access without crashing the File Explorer.
– Xalorous
Mar 15 '17 at 16:22
+1 delete the cache files - also fixed slow opening of This PC' for me.
– Pete
Oct 5 '17 at 11:45
1
My downloads folder was doing this exclusively. Drove me nutters. Deleted, it instantly recreated a couple of files, and wham! My downloads folder instantly refreshed showing my files. Thank you so much!
– Alex Summers
Mar 8 at 9:34
add a comment |
up vote
6
down vote
Short version, the Windows Search service and the Windows Index are having issues.
Launch Control Panel and launch Indexing Options.
Click the Advanced button and you should see an error saying that there is no index.
Click the button to Rebuild the Index and give it 10 seconds and you’re done !!!!
Rebuilding the index fixed it for me.
– Bruno Bieri
May 21 at 10:29
Fixed it for me. MyWSearchservice refused to start, but after setting it toDelayedAutoStart, running error checking on my system drive, and restarting, things are back to normal. My icon cache was also broken, which might be a related symptom.
– Illya Moskvin
Jun 12 at 4:03
add a comment |
up vote
4
down vote
In my case, a couple of folder locations on remote file systems had found their way into the quick-access cache. These remote systems had become inaccessible, so my Windows Explorer was waiting for them to time out before rendering.
Deleting them from the Quick Access panel did the trick for me.
Another thing you can do, especially if you have lots of filetypes Microsoft recognizes in your download folder (stuff like jpg, docx, xlsx, etc):
Right click on your Downloads folder and choose Properties.
Click the Customize tab.
Choose Optimize this Folder for .... General Items.
Click "also apply this setting to subfolders."
Click OK.
Repeat for your Documents folder.
This will let the Windows Explorer handle your files without trying to generate snapshot images for your files.
add a comment |
up vote
2
down vote
I found a solution for this problem on another site. Just right click on the folder with the problem and go to properties. There switch to Customize tab and set the option "Optimize folder for:" to General items. Worked like a charm :)
Worked for me. My case was a secondary non-OS D: drive that was full of video files. It was optimized for "Videos" and I changed it to "General Items" and that fixed it. Sidenote: I tried the above changes and those did not work so this might be the best case for non-primary drives. Thanks Kadju!
– Befall
Nov 3 at 2:40
add a comment |
up vote
2
down vote
The only thing I found to work was opening a folder (not from the one in the taskbar, but one on the desktop or other means). Below are those steps for Windows 10 Pro:
- Open a folder
- On toolbar go to View -> Options (far right) -> Change Folder and Search Options
Under Privacy click Clear next to Clear File Explorer History

Click OK and close the folder. Now open the folder from the taskbar.
THIS RESOLVES THE ISSUE SINCE A FILE THAT IS STORED FOR QUICKACCESS MAY NOT BE ACCESSIBLE.
Unfortunately this doesn't work when Explorer is "Working on it...", because the Options button on the View tab is disabled.
– Ian Boyd
Jul 13 at 22:49
I tried manually clearing the AutomaticDestinations folder and setting the Quick Access to This PC. Pressing the Clear button on Folder Options is what finally fixed it for me. Thanks!
– Paul Williams
Nov 18 at 18:03
add a comment |
up vote
0
down vote
What I did was
- hold down the Left shift key, right-click on the File Explorer Icon, and select Properties.

- Select the Shortcut Tab at the top
- Change the contents of the Run drop-down from "Normal Window" to "Maximized"

This worked for me, I hope it helps others
1
Does this really remove the "Working on it..." message? This only tells explorer to open in a maximized window, doesn't it?
– Vylix
Jul 1 '17 at 12:41
add a comment |
up vote
0
down vote
I had the same issues. It turned out to be onedrive causing the problem. I fixed by right clicking onedrive icon in tray, and then clicking "unlink this PC". Once that was done, everything worked again, including thumbnails and folder options, and the 'working on it' hang up was gone as well
add a comment |
up vote
0
down vote
I had this issue. It only affected one user. I had previously changed my wife's 'Pictures,Music,Documents' etc folders locations to a drive that was no longer connected. Once I remapped them to a location that was valid it cleared up instantly.
Are you saying this is the only problem that can cause the symptoms described, or is this just something to try? If it's just something to try, it isn't an answer ans should be a comment.
– Blackwood
Nov 23 '17 at 4:55
add a comment |
up vote
0
down vote
the answer of Win32Guy worked for me, but the location was slightly different:
%AppData%RoamingMicrosoftWindowsRecent ItemsCustomDestinations
i deleted all the files in this folder and the problem was fixed.
add a comment |
up vote
0
down vote
I found that if, after I tried to open windows explorer the first time and it hung, I could right click the explorer and open a second windows explorer (while the first one was still hung) it opened fine. I then closed the hung one and used the second. This is only a temporary fix. Right now I'm doing the Re-Indexing under Indexing Options to see if this fixes it.
Ok... the re-indexing fixed it (at least for now)
add a comment |
up vote
-1
down vote
After a recent install of 10 on my P.C., the File Explorer view tab had sections that were greyed out, and I couldn’t preview any photos. The thumbnails and icon just would never come up. So, I searched and searched and attempted all of the solutions found…..but nothing. Until one day I started the Task Manager and saw a reset button on the lower right side of the window. I highlighted file explorer, hit the reset button and like magic, my thumbnails, icons and view settings appeared. This is the only fix I found. If it doesn’t work on the first try, just do it again; it usually doesn’t take more than three attempts.
Welcome to Super User! On this Q&A site we try to provide good answers to questions people ask. Part of writing a good answer is making sure people can easily find the core of it. Please reformat your answer so that it is clear what exactly the solution is. Please also add some more detail on where you found the button, because it doesn't seem to be available without opening some menu.
– cascer1
Nov 11 '16 at 16:05
add a comment |
11 Answers
11
active
oldest
votes
11 Answers
11
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
39
down vote
accepted
Open Folder Options > Set "Open File Explorer" to "This PC". Try WinKey + E now. If it opens fine, then problem is with Quick access cache, which can be cleared by deleting *.automaticDestinations-ms from the following directory, using Command Prompt.
%AppData%MicrosoftWindowsRecentAutomaticDestinations
1
Works like a charm :)
– Thorsten Niehues
Jun 6 '16 at 9:43
1
My PC still had the problem after setting the folder options to "This PC", but deleting the cache files still solved the problem! Thank you!!
– lordjeb
Aug 31 '16 at 2:03
The 'This PC' step allows me to access file explorer. And I can access the links under Quick Access successfully, but I cannot click on Quick Access without crashing the File Explorer.
– Xalorous
Mar 15 '17 at 16:22
+1 delete the cache files - also fixed slow opening of This PC' for me.
– Pete
Oct 5 '17 at 11:45
1
My downloads folder was doing this exclusively. Drove me nutters. Deleted, it instantly recreated a couple of files, and wham! My downloads folder instantly refreshed showing my files. Thank you so much!
– Alex Summers
Mar 8 at 9:34
add a comment |
up vote
39
down vote
accepted
Open Folder Options > Set "Open File Explorer" to "This PC". Try WinKey + E now. If it opens fine, then problem is with Quick access cache, which can be cleared by deleting *.automaticDestinations-ms from the following directory, using Command Prompt.
%AppData%MicrosoftWindowsRecentAutomaticDestinations
1
Works like a charm :)
– Thorsten Niehues
Jun 6 '16 at 9:43
1
My PC still had the problem after setting the folder options to "This PC", but deleting the cache files still solved the problem! Thank you!!
– lordjeb
Aug 31 '16 at 2:03
The 'This PC' step allows me to access file explorer. And I can access the links under Quick Access successfully, but I cannot click on Quick Access without crashing the File Explorer.
– Xalorous
Mar 15 '17 at 16:22
+1 delete the cache files - also fixed slow opening of This PC' for me.
– Pete
Oct 5 '17 at 11:45
1
My downloads folder was doing this exclusively. Drove me nutters. Deleted, it instantly recreated a couple of files, and wham! My downloads folder instantly refreshed showing my files. Thank you so much!
– Alex Summers
Mar 8 at 9:34
add a comment |
up vote
39
down vote
accepted
up vote
39
down vote
accepted
Open Folder Options > Set "Open File Explorer" to "This PC". Try WinKey + E now. If it opens fine, then problem is with Quick access cache, which can be cleared by deleting *.automaticDestinations-ms from the following directory, using Command Prompt.
%AppData%MicrosoftWindowsRecentAutomaticDestinations
Open Folder Options > Set "Open File Explorer" to "This PC". Try WinKey + E now. If it opens fine, then problem is with Quick access cache, which can be cleared by deleting *.automaticDestinations-ms from the following directory, using Command Prompt.
%AppData%MicrosoftWindowsRecentAutomaticDestinations
answered Jun 3 '16 at 9:52
Win32Guy
7,10522033
7,10522033
1
Works like a charm :)
– Thorsten Niehues
Jun 6 '16 at 9:43
1
My PC still had the problem after setting the folder options to "This PC", but deleting the cache files still solved the problem! Thank you!!
– lordjeb
Aug 31 '16 at 2:03
The 'This PC' step allows me to access file explorer. And I can access the links under Quick Access successfully, but I cannot click on Quick Access without crashing the File Explorer.
– Xalorous
Mar 15 '17 at 16:22
+1 delete the cache files - also fixed slow opening of This PC' for me.
– Pete
Oct 5 '17 at 11:45
1
My downloads folder was doing this exclusively. Drove me nutters. Deleted, it instantly recreated a couple of files, and wham! My downloads folder instantly refreshed showing my files. Thank you so much!
– Alex Summers
Mar 8 at 9:34
add a comment |
1
Works like a charm :)
– Thorsten Niehues
Jun 6 '16 at 9:43
1
My PC still had the problem after setting the folder options to "This PC", but deleting the cache files still solved the problem! Thank you!!
– lordjeb
Aug 31 '16 at 2:03
The 'This PC' step allows me to access file explorer. And I can access the links under Quick Access successfully, but I cannot click on Quick Access without crashing the File Explorer.
– Xalorous
Mar 15 '17 at 16:22
+1 delete the cache files - also fixed slow opening of This PC' for me.
– Pete
Oct 5 '17 at 11:45
1
My downloads folder was doing this exclusively. Drove me nutters. Deleted, it instantly recreated a couple of files, and wham! My downloads folder instantly refreshed showing my files. Thank you so much!
– Alex Summers
Mar 8 at 9:34
1
1
Works like a charm :)
– Thorsten Niehues
Jun 6 '16 at 9:43
Works like a charm :)
– Thorsten Niehues
Jun 6 '16 at 9:43
1
1
My PC still had the problem after setting the folder options to "This PC", but deleting the cache files still solved the problem! Thank you!!
– lordjeb
Aug 31 '16 at 2:03
My PC still had the problem after setting the folder options to "This PC", but deleting the cache files still solved the problem! Thank you!!
– lordjeb
Aug 31 '16 at 2:03
The 'This PC' step allows me to access file explorer. And I can access the links under Quick Access successfully, but I cannot click on Quick Access without crashing the File Explorer.
– Xalorous
Mar 15 '17 at 16:22
The 'This PC' step allows me to access file explorer. And I can access the links under Quick Access successfully, but I cannot click on Quick Access without crashing the File Explorer.
– Xalorous
Mar 15 '17 at 16:22
+1 delete the cache files - also fixed slow opening of This PC' for me.
– Pete
Oct 5 '17 at 11:45
+1 delete the cache files - also fixed slow opening of This PC' for me.
– Pete
Oct 5 '17 at 11:45
1
1
My downloads folder was doing this exclusively. Drove me nutters. Deleted, it instantly recreated a couple of files, and wham! My downloads folder instantly refreshed showing my files. Thank you so much!
– Alex Summers
Mar 8 at 9:34
My downloads folder was doing this exclusively. Drove me nutters. Deleted, it instantly recreated a couple of files, and wham! My downloads folder instantly refreshed showing my files. Thank you so much!
– Alex Summers
Mar 8 at 9:34
add a comment |
up vote
6
down vote
Short version, the Windows Search service and the Windows Index are having issues.
Launch Control Panel and launch Indexing Options.
Click the Advanced button and you should see an error saying that there is no index.
Click the button to Rebuild the Index and give it 10 seconds and you’re done !!!!
Rebuilding the index fixed it for me.
– Bruno Bieri
May 21 at 10:29
Fixed it for me. MyWSearchservice refused to start, but after setting it toDelayedAutoStart, running error checking on my system drive, and restarting, things are back to normal. My icon cache was also broken, which might be a related symptom.
– Illya Moskvin
Jun 12 at 4:03
add a comment |
up vote
6
down vote
Short version, the Windows Search service and the Windows Index are having issues.
Launch Control Panel and launch Indexing Options.
Click the Advanced button and you should see an error saying that there is no index.
Click the button to Rebuild the Index and give it 10 seconds and you’re done !!!!
Rebuilding the index fixed it for me.
– Bruno Bieri
May 21 at 10:29
Fixed it for me. MyWSearchservice refused to start, but after setting it toDelayedAutoStart, running error checking on my system drive, and restarting, things are back to normal. My icon cache was also broken, which might be a related symptom.
– Illya Moskvin
Jun 12 at 4:03
add a comment |
up vote
6
down vote
up vote
6
down vote
Short version, the Windows Search service and the Windows Index are having issues.
Launch Control Panel and launch Indexing Options.
Click the Advanced button and you should see an error saying that there is no index.
Click the button to Rebuild the Index and give it 10 seconds and you’re done !!!!
Short version, the Windows Search service and the Windows Index are having issues.
Launch Control Panel and launch Indexing Options.
Click the Advanced button and you should see an error saying that there is no index.
Click the button to Rebuild the Index and give it 10 seconds and you’re done !!!!
answered Oct 12 '16 at 15:06
Charles Coverdale
6111
6111
Rebuilding the index fixed it for me.
– Bruno Bieri
May 21 at 10:29
Fixed it for me. MyWSearchservice refused to start, but after setting it toDelayedAutoStart, running error checking on my system drive, and restarting, things are back to normal. My icon cache was also broken, which might be a related symptom.
– Illya Moskvin
Jun 12 at 4:03
add a comment |
Rebuilding the index fixed it for me.
– Bruno Bieri
May 21 at 10:29
Fixed it for me. MyWSearchservice refused to start, but after setting it toDelayedAutoStart, running error checking on my system drive, and restarting, things are back to normal. My icon cache was also broken, which might be a related symptom.
– Illya Moskvin
Jun 12 at 4:03
Rebuilding the index fixed it for me.
– Bruno Bieri
May 21 at 10:29
Rebuilding the index fixed it for me.
– Bruno Bieri
May 21 at 10:29
Fixed it for me. My
WSearch service refused to start, but after setting it to DelayedAutoStart, running error checking on my system drive, and restarting, things are back to normal. My icon cache was also broken, which might be a related symptom.– Illya Moskvin
Jun 12 at 4:03
Fixed it for me. My
WSearch service refused to start, but after setting it to DelayedAutoStart, running error checking on my system drive, and restarting, things are back to normal. My icon cache was also broken, which might be a related symptom.– Illya Moskvin
Jun 12 at 4:03
add a comment |
up vote
4
down vote
In my case, a couple of folder locations on remote file systems had found their way into the quick-access cache. These remote systems had become inaccessible, so my Windows Explorer was waiting for them to time out before rendering.
Deleting them from the Quick Access panel did the trick for me.
Another thing you can do, especially if you have lots of filetypes Microsoft recognizes in your download folder (stuff like jpg, docx, xlsx, etc):
Right click on your Downloads folder and choose Properties.
Click the Customize tab.
Choose Optimize this Folder for .... General Items.
Click "also apply this setting to subfolders."
Click OK.
Repeat for your Documents folder.
This will let the Windows Explorer handle your files without trying to generate snapshot images for your files.
add a comment |
up vote
4
down vote
In my case, a couple of folder locations on remote file systems had found their way into the quick-access cache. These remote systems had become inaccessible, so my Windows Explorer was waiting for them to time out before rendering.
Deleting them from the Quick Access panel did the trick for me.
Another thing you can do, especially if you have lots of filetypes Microsoft recognizes in your download folder (stuff like jpg, docx, xlsx, etc):
Right click on your Downloads folder and choose Properties.
Click the Customize tab.
Choose Optimize this Folder for .... General Items.
Click "also apply this setting to subfolders."
Click OK.
Repeat for your Documents folder.
This will let the Windows Explorer handle your files without trying to generate snapshot images for your files.
add a comment |
up vote
4
down vote
up vote
4
down vote
In my case, a couple of folder locations on remote file systems had found their way into the quick-access cache. These remote systems had become inaccessible, so my Windows Explorer was waiting for them to time out before rendering.
Deleting them from the Quick Access panel did the trick for me.
Another thing you can do, especially if you have lots of filetypes Microsoft recognizes in your download folder (stuff like jpg, docx, xlsx, etc):
Right click on your Downloads folder and choose Properties.
Click the Customize tab.
Choose Optimize this Folder for .... General Items.
Click "also apply this setting to subfolders."
Click OK.
Repeat for your Documents folder.
This will let the Windows Explorer handle your files without trying to generate snapshot images for your files.
In my case, a couple of folder locations on remote file systems had found their way into the quick-access cache. These remote systems had become inaccessible, so my Windows Explorer was waiting for them to time out before rendering.
Deleting them from the Quick Access panel did the trick for me.
Another thing you can do, especially if you have lots of filetypes Microsoft recognizes in your download folder (stuff like jpg, docx, xlsx, etc):
Right click on your Downloads folder and choose Properties.
Click the Customize tab.
Choose Optimize this Folder for .... General Items.
Click "also apply this setting to subfolders."
Click OK.
Repeat for your Documents folder.
This will let the Windows Explorer handle your files without trying to generate snapshot images for your files.
answered Oct 21 '16 at 11:28
O. Jones
16810
16810
add a comment |
add a comment |
up vote
2
down vote
I found a solution for this problem on another site. Just right click on the folder with the problem and go to properties. There switch to Customize tab and set the option "Optimize folder for:" to General items. Worked like a charm :)
Worked for me. My case was a secondary non-OS D: drive that was full of video files. It was optimized for "Videos" and I changed it to "General Items" and that fixed it. Sidenote: I tried the above changes and those did not work so this might be the best case for non-primary drives. Thanks Kadju!
– Befall
Nov 3 at 2:40
add a comment |
up vote
2
down vote
I found a solution for this problem on another site. Just right click on the folder with the problem and go to properties. There switch to Customize tab and set the option "Optimize folder for:" to General items. Worked like a charm :)
Worked for me. My case was a secondary non-OS D: drive that was full of video files. It was optimized for "Videos" and I changed it to "General Items" and that fixed it. Sidenote: I tried the above changes and those did not work so this might be the best case for non-primary drives. Thanks Kadju!
– Befall
Nov 3 at 2:40
add a comment |
up vote
2
down vote
up vote
2
down vote
I found a solution for this problem on another site. Just right click on the folder with the problem and go to properties. There switch to Customize tab and set the option "Optimize folder for:" to General items. Worked like a charm :)
I found a solution for this problem on another site. Just right click on the folder with the problem and go to properties. There switch to Customize tab and set the option "Optimize folder for:" to General items. Worked like a charm :)
answered Sep 6 '17 at 12:30
Kadju
211
211
Worked for me. My case was a secondary non-OS D: drive that was full of video files. It was optimized for "Videos" and I changed it to "General Items" and that fixed it. Sidenote: I tried the above changes and those did not work so this might be the best case for non-primary drives. Thanks Kadju!
– Befall
Nov 3 at 2:40
add a comment |
Worked for me. My case was a secondary non-OS D: drive that was full of video files. It was optimized for "Videos" and I changed it to "General Items" and that fixed it. Sidenote: I tried the above changes and those did not work so this might be the best case for non-primary drives. Thanks Kadju!
– Befall
Nov 3 at 2:40
Worked for me. My case was a secondary non-OS D: drive that was full of video files. It was optimized for "Videos" and I changed it to "General Items" and that fixed it. Sidenote: I tried the above changes and those did not work so this might be the best case for non-primary drives. Thanks Kadju!
– Befall
Nov 3 at 2:40
Worked for me. My case was a secondary non-OS D: drive that was full of video files. It was optimized for "Videos" and I changed it to "General Items" and that fixed it. Sidenote: I tried the above changes and those did not work so this might be the best case for non-primary drives. Thanks Kadju!
– Befall
Nov 3 at 2:40
add a comment |
up vote
2
down vote
The only thing I found to work was opening a folder (not from the one in the taskbar, but one on the desktop or other means). Below are those steps for Windows 10 Pro:
- Open a folder
- On toolbar go to View -> Options (far right) -> Change Folder and Search Options
Under Privacy click Clear next to Clear File Explorer History

Click OK and close the folder. Now open the folder from the taskbar.
THIS RESOLVES THE ISSUE SINCE A FILE THAT IS STORED FOR QUICKACCESS MAY NOT BE ACCESSIBLE.
Unfortunately this doesn't work when Explorer is "Working on it...", because the Options button on the View tab is disabled.
– Ian Boyd
Jul 13 at 22:49
I tried manually clearing the AutomaticDestinations folder and setting the Quick Access to This PC. Pressing the Clear button on Folder Options is what finally fixed it for me. Thanks!
– Paul Williams
Nov 18 at 18:03
add a comment |
up vote
2
down vote
The only thing I found to work was opening a folder (not from the one in the taskbar, but one on the desktop or other means). Below are those steps for Windows 10 Pro:
- Open a folder
- On toolbar go to View -> Options (far right) -> Change Folder and Search Options
Under Privacy click Clear next to Clear File Explorer History

Click OK and close the folder. Now open the folder from the taskbar.
THIS RESOLVES THE ISSUE SINCE A FILE THAT IS STORED FOR QUICKACCESS MAY NOT BE ACCESSIBLE.
Unfortunately this doesn't work when Explorer is "Working on it...", because the Options button on the View tab is disabled.
– Ian Boyd
Jul 13 at 22:49
I tried manually clearing the AutomaticDestinations folder and setting the Quick Access to This PC. Pressing the Clear button on Folder Options is what finally fixed it for me. Thanks!
– Paul Williams
Nov 18 at 18:03
add a comment |
up vote
2
down vote
up vote
2
down vote
The only thing I found to work was opening a folder (not from the one in the taskbar, but one on the desktop or other means). Below are those steps for Windows 10 Pro:
- Open a folder
- On toolbar go to View -> Options (far right) -> Change Folder and Search Options
Under Privacy click Clear next to Clear File Explorer History

Click OK and close the folder. Now open the folder from the taskbar.
THIS RESOLVES THE ISSUE SINCE A FILE THAT IS STORED FOR QUICKACCESS MAY NOT BE ACCESSIBLE.
The only thing I found to work was opening a folder (not from the one in the taskbar, but one on the desktop or other means). Below are those steps for Windows 10 Pro:
- Open a folder
- On toolbar go to View -> Options (far right) -> Change Folder and Search Options
Under Privacy click Clear next to Clear File Explorer History

Click OK and close the folder. Now open the folder from the taskbar.
THIS RESOLVES THE ISSUE SINCE A FILE THAT IS STORED FOR QUICKACCESS MAY NOT BE ACCESSIBLE.
edited May 24 at 21:38
fixer1234
17.5k144381
17.5k144381
answered May 24 at 21:04
360TechAdvisors
211
211
Unfortunately this doesn't work when Explorer is "Working on it...", because the Options button on the View tab is disabled.
– Ian Boyd
Jul 13 at 22:49
I tried manually clearing the AutomaticDestinations folder and setting the Quick Access to This PC. Pressing the Clear button on Folder Options is what finally fixed it for me. Thanks!
– Paul Williams
Nov 18 at 18:03
add a comment |
Unfortunately this doesn't work when Explorer is "Working on it...", because the Options button on the View tab is disabled.
– Ian Boyd
Jul 13 at 22:49
I tried manually clearing the AutomaticDestinations folder and setting the Quick Access to This PC. Pressing the Clear button on Folder Options is what finally fixed it for me. Thanks!
– Paul Williams
Nov 18 at 18:03
Unfortunately this doesn't work when Explorer is "Working on it...", because the Options button on the View tab is disabled.
– Ian Boyd
Jul 13 at 22:49
Unfortunately this doesn't work when Explorer is "Working on it...", because the Options button on the View tab is disabled.
– Ian Boyd
Jul 13 at 22:49
I tried manually clearing the AutomaticDestinations folder and setting the Quick Access to This PC. Pressing the Clear button on Folder Options is what finally fixed it for me. Thanks!
– Paul Williams
Nov 18 at 18:03
I tried manually clearing the AutomaticDestinations folder and setting the Quick Access to This PC. Pressing the Clear button on Folder Options is what finally fixed it for me. Thanks!
– Paul Williams
Nov 18 at 18:03
add a comment |
up vote
0
down vote
What I did was
- hold down the Left shift key, right-click on the File Explorer Icon, and select Properties.

- Select the Shortcut Tab at the top
- Change the contents of the Run drop-down from "Normal Window" to "Maximized"

This worked for me, I hope it helps others
1
Does this really remove the "Working on it..." message? This only tells explorer to open in a maximized window, doesn't it?
– Vylix
Jul 1 '17 at 12:41
add a comment |
up vote
0
down vote
What I did was
- hold down the Left shift key, right-click on the File Explorer Icon, and select Properties.

- Select the Shortcut Tab at the top
- Change the contents of the Run drop-down from "Normal Window" to "Maximized"

This worked for me, I hope it helps others
1
Does this really remove the "Working on it..." message? This only tells explorer to open in a maximized window, doesn't it?
– Vylix
Jul 1 '17 at 12:41
add a comment |
up vote
0
down vote
up vote
0
down vote
What I did was
- hold down the Left shift key, right-click on the File Explorer Icon, and select Properties.

- Select the Shortcut Tab at the top
- Change the contents of the Run drop-down from "Normal Window" to "Maximized"

This worked for me, I hope it helps others
What I did was
- hold down the Left shift key, right-click on the File Explorer Icon, and select Properties.

- Select the Shortcut Tab at the top
- Change the contents of the Run drop-down from "Normal Window" to "Maximized"

This worked for me, I hope it helps others
edited Jul 1 '17 at 14:12
user477799
answered Jul 1 '17 at 10:26
olddad
1
1
1
Does this really remove the "Working on it..." message? This only tells explorer to open in a maximized window, doesn't it?
– Vylix
Jul 1 '17 at 12:41
add a comment |
1
Does this really remove the "Working on it..." message? This only tells explorer to open in a maximized window, doesn't it?
– Vylix
Jul 1 '17 at 12:41
1
1
Does this really remove the "Working on it..." message? This only tells explorer to open in a maximized window, doesn't it?
– Vylix
Jul 1 '17 at 12:41
Does this really remove the "Working on it..." message? This only tells explorer to open in a maximized window, doesn't it?
– Vylix
Jul 1 '17 at 12:41
add a comment |
up vote
0
down vote
I had the same issues. It turned out to be onedrive causing the problem. I fixed by right clicking onedrive icon in tray, and then clicking "unlink this PC". Once that was done, everything worked again, including thumbnails and folder options, and the 'working on it' hang up was gone as well
add a comment |
up vote
0
down vote
I had the same issues. It turned out to be onedrive causing the problem. I fixed by right clicking onedrive icon in tray, and then clicking "unlink this PC". Once that was done, everything worked again, including thumbnails and folder options, and the 'working on it' hang up was gone as well
add a comment |
up vote
0
down vote
up vote
0
down vote
I had the same issues. It turned out to be onedrive causing the problem. I fixed by right clicking onedrive icon in tray, and then clicking "unlink this PC". Once that was done, everything worked again, including thumbnails and folder options, and the 'working on it' hang up was gone as well
I had the same issues. It turned out to be onedrive causing the problem. I fixed by right clicking onedrive icon in tray, and then clicking "unlink this PC". Once that was done, everything worked again, including thumbnails and folder options, and the 'working on it' hang up was gone as well
answered Sep 13 '17 at 13:39
kurbmaster
1
1
add a comment |
add a comment |
up vote
0
down vote
I had this issue. It only affected one user. I had previously changed my wife's 'Pictures,Music,Documents' etc folders locations to a drive that was no longer connected. Once I remapped them to a location that was valid it cleared up instantly.
Are you saying this is the only problem that can cause the symptoms described, or is this just something to try? If it's just something to try, it isn't an answer ans should be a comment.
– Blackwood
Nov 23 '17 at 4:55
add a comment |
up vote
0
down vote
I had this issue. It only affected one user. I had previously changed my wife's 'Pictures,Music,Documents' etc folders locations to a drive that was no longer connected. Once I remapped them to a location that was valid it cleared up instantly.
Are you saying this is the only problem that can cause the symptoms described, or is this just something to try? If it's just something to try, it isn't an answer ans should be a comment.
– Blackwood
Nov 23 '17 at 4:55
add a comment |
up vote
0
down vote
up vote
0
down vote
I had this issue. It only affected one user. I had previously changed my wife's 'Pictures,Music,Documents' etc folders locations to a drive that was no longer connected. Once I remapped them to a location that was valid it cleared up instantly.
I had this issue. It only affected one user. I had previously changed my wife's 'Pictures,Music,Documents' etc folders locations to a drive that was no longer connected. Once I remapped them to a location that was valid it cleared up instantly.
answered Nov 23 '17 at 2:23
Jasker
1
1
Are you saying this is the only problem that can cause the symptoms described, or is this just something to try? If it's just something to try, it isn't an answer ans should be a comment.
– Blackwood
Nov 23 '17 at 4:55
add a comment |
Are you saying this is the only problem that can cause the symptoms described, or is this just something to try? If it's just something to try, it isn't an answer ans should be a comment.
– Blackwood
Nov 23 '17 at 4:55
Are you saying this is the only problem that can cause the symptoms described, or is this just something to try? If it's just something to try, it isn't an answer ans should be a comment.
– Blackwood
Nov 23 '17 at 4:55
Are you saying this is the only problem that can cause the symptoms described, or is this just something to try? If it's just something to try, it isn't an answer ans should be a comment.
– Blackwood
Nov 23 '17 at 4:55
add a comment |
up vote
0
down vote
the answer of Win32Guy worked for me, but the location was slightly different:
%AppData%RoamingMicrosoftWindowsRecent ItemsCustomDestinations
i deleted all the files in this folder and the problem was fixed.
add a comment |
up vote
0
down vote
the answer of Win32Guy worked for me, but the location was slightly different:
%AppData%RoamingMicrosoftWindowsRecent ItemsCustomDestinations
i deleted all the files in this folder and the problem was fixed.
add a comment |
up vote
0
down vote
up vote
0
down vote
the answer of Win32Guy worked for me, but the location was slightly different:
%AppData%RoamingMicrosoftWindowsRecent ItemsCustomDestinations
i deleted all the files in this folder and the problem was fixed.
the answer of Win32Guy worked for me, but the location was slightly different:
%AppData%RoamingMicrosoftWindowsRecent ItemsCustomDestinations
i deleted all the files in this folder and the problem was fixed.
answered Apr 13 at 10:07
stckr
11
11
add a comment |
add a comment |
up vote
0
down vote
I found that if, after I tried to open windows explorer the first time and it hung, I could right click the explorer and open a second windows explorer (while the first one was still hung) it opened fine. I then closed the hung one and used the second. This is only a temporary fix. Right now I'm doing the Re-Indexing under Indexing Options to see if this fixes it.
Ok... the re-indexing fixed it (at least for now)
add a comment |
up vote
0
down vote
I found that if, after I tried to open windows explorer the first time and it hung, I could right click the explorer and open a second windows explorer (while the first one was still hung) it opened fine. I then closed the hung one and used the second. This is only a temporary fix. Right now I'm doing the Re-Indexing under Indexing Options to see if this fixes it.
Ok... the re-indexing fixed it (at least for now)
add a comment |
up vote
0
down vote
up vote
0
down vote
I found that if, after I tried to open windows explorer the first time and it hung, I could right click the explorer and open a second windows explorer (while the first one was still hung) it opened fine. I then closed the hung one and used the second. This is only a temporary fix. Right now I'm doing the Re-Indexing under Indexing Options to see if this fixes it.
Ok... the re-indexing fixed it (at least for now)
I found that if, after I tried to open windows explorer the first time and it hung, I could right click the explorer and open a second windows explorer (while the first one was still hung) it opened fine. I then closed the hung one and used the second. This is only a temporary fix. Right now I'm doing the Re-Indexing under Indexing Options to see if this fixes it.
Ok... the re-indexing fixed it (at least for now)
edited Nov 23 at 22:57
answered Nov 23 at 22:07
Jim Henley
11
11
add a comment |
add a comment |
up vote
-1
down vote
After a recent install of 10 on my P.C., the File Explorer view tab had sections that were greyed out, and I couldn’t preview any photos. The thumbnails and icon just would never come up. So, I searched and searched and attempted all of the solutions found…..but nothing. Until one day I started the Task Manager and saw a reset button on the lower right side of the window. I highlighted file explorer, hit the reset button and like magic, my thumbnails, icons and view settings appeared. This is the only fix I found. If it doesn’t work on the first try, just do it again; it usually doesn’t take more than three attempts.
Welcome to Super User! On this Q&A site we try to provide good answers to questions people ask. Part of writing a good answer is making sure people can easily find the core of it. Please reformat your answer so that it is clear what exactly the solution is. Please also add some more detail on where you found the button, because it doesn't seem to be available without opening some menu.
– cascer1
Nov 11 '16 at 16:05
add a comment |
up vote
-1
down vote
After a recent install of 10 on my P.C., the File Explorer view tab had sections that were greyed out, and I couldn’t preview any photos. The thumbnails and icon just would never come up. So, I searched and searched and attempted all of the solutions found…..but nothing. Until one day I started the Task Manager and saw a reset button on the lower right side of the window. I highlighted file explorer, hit the reset button and like magic, my thumbnails, icons and view settings appeared. This is the only fix I found. If it doesn’t work on the first try, just do it again; it usually doesn’t take more than three attempts.
Welcome to Super User! On this Q&A site we try to provide good answers to questions people ask. Part of writing a good answer is making sure people can easily find the core of it. Please reformat your answer so that it is clear what exactly the solution is. Please also add some more detail on where you found the button, because it doesn't seem to be available without opening some menu.
– cascer1
Nov 11 '16 at 16:05
add a comment |
up vote
-1
down vote
up vote
-1
down vote
After a recent install of 10 on my P.C., the File Explorer view tab had sections that were greyed out, and I couldn’t preview any photos. The thumbnails and icon just would never come up. So, I searched and searched and attempted all of the solutions found…..but nothing. Until one day I started the Task Manager and saw a reset button on the lower right side of the window. I highlighted file explorer, hit the reset button and like magic, my thumbnails, icons and view settings appeared. This is the only fix I found. If it doesn’t work on the first try, just do it again; it usually doesn’t take more than three attempts.
After a recent install of 10 on my P.C., the File Explorer view tab had sections that were greyed out, and I couldn’t preview any photos. The thumbnails and icon just would never come up. So, I searched and searched and attempted all of the solutions found…..but nothing. Until one day I started the Task Manager and saw a reset button on the lower right side of the window. I highlighted file explorer, hit the reset button and like magic, my thumbnails, icons and view settings appeared. This is the only fix I found. If it doesn’t work on the first try, just do it again; it usually doesn’t take more than three attempts.
answered Nov 7 '16 at 13:16
Wayne T
111
111
Welcome to Super User! On this Q&A site we try to provide good answers to questions people ask. Part of writing a good answer is making sure people can easily find the core of it. Please reformat your answer so that it is clear what exactly the solution is. Please also add some more detail on where you found the button, because it doesn't seem to be available without opening some menu.
– cascer1
Nov 11 '16 at 16:05
add a comment |
Welcome to Super User! On this Q&A site we try to provide good answers to questions people ask. Part of writing a good answer is making sure people can easily find the core of it. Please reformat your answer so that it is clear what exactly the solution is. Please also add some more detail on where you found the button, because it doesn't seem to be available without opening some menu.
– cascer1
Nov 11 '16 at 16:05
Welcome to Super User! On this Q&A site we try to provide good answers to questions people ask. Part of writing a good answer is making sure people can easily find the core of it. Please reformat your answer so that it is clear what exactly the solution is. Please also add some more detail on where you found the button, because it doesn't seem to be available without opening some menu.
– cascer1
Nov 11 '16 at 16:05
Welcome to Super User! On this Q&A site we try to provide good answers to questions people ask. Part of writing a good answer is making sure people can easily find the core of it. Please reformat your answer so that it is clear what exactly the solution is. Please also add some more detail on where you found the button, because it doesn't seem to be available without opening some menu.
– cascer1
Nov 11 '16 at 16:05
add a comment |
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1083525%2fwindows-10-file-explorer-working-on-it%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Hi, Is this happening for any folder or only Quick access view in particular?
– Win32Guy
Jun 2 '16 at 11:00
go in the settings app and stop real time protection of Windows defender. is it faster now?
– magicandre1981
Jun 2 '16 at 14:48
@w32sh This is happening when using the short-cut "Windows Key" and "E" to open the Windows File Explorer. It takes especially long after a reboot. But sometimes also a few seconds if the Explorer was used already.
– Thorsten Niehues
Jun 3 '16 at 7:46
@magicandre1981 thx for the hint, I do not what to do that. But I'm gonna test if this is cause and will let you know.
– Thorsten Niehues
Jun 3 '16 at 7:47
1
Open Folder Options > Set "Open File Explorer" to "This PC" Try WinKey + E now. If it opens fine, then problem is with Quick access caches.
– Win32Guy
Jun 3 '16 at 8:42