All text files appear corrupted
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0
down vote
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Opening all documents I've checked so far results in a jumbled mess of characters as shown in the screenshot below (I would copy and paste, but that has also stopped working)
screenshot
Onedrive backup set up for all of the documents. However strangely enough when I check the files on onedrive they appear file (they're definitely sync'd). Also when I download the files from onedrive to try and replace the corrupted ones on the computer, then they also appear corrupted. It's as if something has taken over how the user reads files and is scrambling it when it's opened.
I've run a malwarebytes scan, I'm unsure what else to do though. Any advice would be appreciated.
windows-10 file-corruption
asked Nov 27 at 17:21
George Appleton
1032
add a comment |
up vote
0
down vote
favorite
Opening all documents I've checked so far results in a jumbled mess of characters as shown in the screenshot below (I would copy and paste, but that has also stopped working)
screenshot
Onedrive backup set up for all of the documents. However strangely enough when I check the files on onedrive they appear file (they're definitely sync'd). Also when I download the files from onedrive to try and replace the corrupted ones on the computer, then they also appear corrupted. It's as if something has taken over how the user reads files and is scrambling it when it's opened.
I've run a malwarebytes scan, I'm unsure what else to do though. Any advice would be appreciated.
windows-10 file-corruption
asked Nov 27 at 17:21
George Appleton
1032
To confirm, is this affecting all documents, or only OneDrive?
– DontCopyThatFloppy
Nov 27 at 17:24
Scratch that, onedrive files now appear to be affected too as well as those on the computer
– George Appleton
Nov 27 at 17:24
Are the file names corrupted as well? This could help narrow down what/if crypto malware is involved.
– DontCopyThatFloppy
Nov 27 at 17:27
No the file names are fine
– George Appleton
Nov 27 at 17:33
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
Opening all documents I've checked so far results in a jumbled mess of characters as shown in the screenshot below (I would copy and paste, but that has also stopped working)
screenshot
Onedrive backup set up for all of the documents. However strangely enough when I check the files on onedrive they appear file (they're definitely sync'd). Also when I download the files from onedrive to try and replace the corrupted ones on the computer, then they also appear corrupted. It's as if something has taken over how the user reads files and is scrambling it when it's opened.
I've run a malwarebytes scan, I'm unsure what else to do though. Any advice would be appreciated.
windows-10 file-corruption
asked Nov 27 at 17:21
George Appleton
1032
Opening all documents I've checked so far results in a jumbled mess of characters as shown in the screenshot below (I would copy and paste, but that has also stopped working)
screenshot
Onedrive backup set up for all of the documents. However strangely enough when I check the files on onedrive they appear file (they're definitely sync'd). Also when I download the files from onedrive to try and replace the corrupted ones on the computer, then they also appear corrupted. It's as if something has taken over how the user reads files and is scrambling it when it's opened.
I've run a malwarebytes scan, I'm unsure what else to do though. Any advice would be appreciated.
windows-10 file-corruption
windows-10 file-corruption
asked Nov 27 at 17:21
George Appleton
1032
asked Nov 27 at 17:21
George Appleton
1032
asked Nov 27 at 17:21
George Appleton
1032
asked Nov 27 at 17:21
George Appleton
1032
asked Nov 27 at 17:21
George Appleton
1032
1032
To confirm, is this affecting all documents, or only OneDrive?
– DontCopyThatFloppy
Nov 27 at 17:24
Scratch that, onedrive files now appear to be affected too as well as those on the computer
– George Appleton
Nov 27 at 17:24
Are the file names corrupted as well? This could help narrow down what/if crypto malware is involved.
– DontCopyThatFloppy
Nov 27 at 17:27
No the file names are fine
– George Appleton
Nov 27 at 17:33
add a comment |
To confirm, is this affecting all documents, or only OneDrive?
– DontCopyThatFloppy
Nov 27 at 17:24
Scratch that, onedrive files now appear to be affected too as well as those on the computer
– George Appleton
Nov 27 at 17:24
Are the file names corrupted as well? This could help narrow down what/if crypto malware is involved.
– DontCopyThatFloppy
Nov 27 at 17:27
No the file names are fine
– George Appleton
Nov 27 at 17:33
To confirm, is this affecting all documents, or only OneDrive?
– DontCopyThatFloppy
Nov 27 at 17:24
To confirm, is this affecting all documents, or only OneDrive?
– DontCopyThatFloppy
Nov 27 at 17:24
Scratch that, onedrive files now appear to be affected too as well as those on the computer
– George Appleton
Nov 27 at 17:24
Scratch that, onedrive files now appear to be affected too as well as those on the computer
– George Appleton
Nov 27 at 17:24
Are the file names corrupted as well? This could help narrow down what/if crypto malware is involved.
– DontCopyThatFloppy
Nov 27 at 17:27
Are the file names corrupted as well? This could help narrow down what/if crypto malware is involved.
– DontCopyThatFloppy
Nov 27 at 17:27
No the file names are fine
– George Appleton
Nov 27 at 17:33
No the file names are fine
– George Appleton
Nov 27 at 17:33
add a comment |
1 Answer
1
active
oldest
votes
up vote
0
down vote
accepted
This appears to be some type of crypto malware at first glance. There are methods of removal and recovery available, but there are many variants of such malware. I would suggest to stop using your computer immediately and have the hard drive serviced by an experienced IT repair professional.
You may be able to recover older versions of your files in OneDrive that are not corrupted following these steps provided by Microsoft.
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
Thanks I'll have a look through those steps
– George Appleton
Nov 27 at 17:27
1
I don't believe it was malware, I think onedrive did something weird to the files because it couldn't understand the format. Restoring the files from point in time sorted out the encryption, and copy and paste started working after a restart.
– George Appleton
Nov 27 at 17:56
Bizarre. I have not run into OneDrive file corruption in some time. Please reopen your question if it does reoccur.
– DontCopyThatFloppy
Nov 28 at 19:35
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
accepted
This appears to be some type of crypto malware at first glance. There are methods of removal and recovery available, but there are many variants of such malware. I would suggest to stop using your computer immediately and have the hard drive serviced by an experienced IT repair professional.
You may be able to recover older versions of your files in OneDrive that are not corrupted following these steps provided by Microsoft.
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
Thanks I'll have a look through those steps
– George Appleton
Nov 27 at 17:27
1
I don't believe it was malware, I think onedrive did something weird to the files because it couldn't understand the format. Restoring the files from point in time sorted out the encryption, and copy and paste started working after a restart.
– George Appleton
Nov 27 at 17:56
Bizarre. I have not run into OneDrive file corruption in some time. Please reopen your question if it does reoccur.
– DontCopyThatFloppy
Nov 28 at 19:35
add a comment |
up vote
0
down vote
accepted
This appears to be some type of crypto malware at first glance. There are methods of removal and recovery available, but there are many variants of such malware. I would suggest to stop using your computer immediately and have the hard drive serviced by an experienced IT repair professional.
You may be able to recover older versions of your files in OneDrive that are not corrupted following these steps provided by Microsoft.
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
Thanks I'll have a look through those steps
– George Appleton
Nov 27 at 17:27
1
I don't believe it was malware, I think onedrive did something weird to the files because it couldn't understand the format. Restoring the files from point in time sorted out the encryption, and copy and paste started working after a restart.
– George Appleton
Nov 27 at 17:56
Bizarre. I have not run into OneDrive file corruption in some time. Please reopen your question if it does reoccur.
– DontCopyThatFloppy
Nov 28 at 19:35
add a comment |
up vote
0
down vote
accepted
up vote
0
down vote
accepted
This appears to be some type of crypto malware at first glance. There are methods of removal and recovery available, but there are many variants of such malware. I would suggest to stop using your computer immediately and have the hard drive serviced by an experienced IT repair professional.
You may be able to recover older versions of your files in OneDrive that are not corrupted following these steps provided by Microsoft.
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
This appears to be some type of crypto malware at first glance. There are methods of removal and recovery available, but there are many variants of such malware. I would suggest to stop using your computer immediately and have the hard drive serviced by an experienced IT repair professional.
You may be able to recover older versions of your files in OneDrive that are not corrupted following these steps provided by Microsoft.
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
edited Nov 27 at 17:27
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
answered Nov 27 at 17:23
DontCopyThatFloppy
1147
1147
Thanks I'll have a look through those steps
– George Appleton
Nov 27 at 17:27
1
I don't believe it was malware, I think onedrive did something weird to the files because it couldn't understand the format. Restoring the files from point in time sorted out the encryption, and copy and paste started working after a restart.
– George Appleton
Nov 27 at 17:56
Bizarre. I have not run into OneDrive file corruption in some time. Please reopen your question if it does reoccur.
– DontCopyThatFloppy
Nov 28 at 19:35
add a comment |
Thanks I'll have a look through those steps
– George Appleton
Nov 27 at 17:27
1
I don't believe it was malware, I think onedrive did something weird to the files because it couldn't understand the format. Restoring the files from point in time sorted out the encryption, and copy and paste started working after a restart.
– George Appleton
Nov 27 at 17:56
Bizarre. I have not run into OneDrive file corruption in some time. Please reopen your question if it does reoccur.
– DontCopyThatFloppy
Nov 28 at 19:35
Thanks I'll have a look through those steps
– George Appleton
Nov 27 at 17:27
Thanks I'll have a look through those steps
– George Appleton
Nov 27 at 17:27
1
1
I don't believe it was malware, I think onedrive did something weird to the files because it couldn't understand the format. Restoring the files from point in time sorted out the encryption, and copy and paste started working after a restart.
– George Appleton
Nov 27 at 17:56
I don't believe it was malware, I think onedrive did something weird to the files because it couldn't understand the format. Restoring the files from point in time sorted out the encryption, and copy and paste started working after a restart.
– George Appleton
Nov 27 at 17:56
Bizarre. I have not run into OneDrive file corruption in some time. Please reopen your question if it does reoccur.
– DontCopyThatFloppy
Nov 28 at 19:35
Bizarre. I have not run into OneDrive file corruption in some time. Please reopen your question if it does reoccur.
– DontCopyThatFloppy
Nov 28 at 19:35
add a comment |
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To confirm, is this affecting all documents, or only OneDrive?
– DontCopyThatFloppy
Nov 27 at 17:24
Scratch that, onedrive files now appear to be affected too as well as those on the computer
– George Appleton
Nov 27 at 17:24
Are the file names corrupted as well? This could help narrow down what/if crypto malware is involved.
– DontCopyThatFloppy
Nov 27 at 17:27
No the file names are fine
– George Appleton
Nov 27 at 17:33