“Open Recent” menu empty on Microsoft Office 2019 apps for Mac?
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On my older machine (High Sierra MacBook Pro, MS Office 2011), apps Excel and Word show a list of recently opened files under Menubar / File / Open Recent. The filenames are then followed by "More…" and "Clear Recent".
On my newer machine (Mojave MacBook Air, MS Office 2019), apps Excel and Word show no filenames here, the apps only show "More…". Recent files do show on the subsequent dialog that follows click of "More…".
I've been troubleshooting with Microsoft tech support all afternoon about this, trashing library files and even reinstalling Office. No luck yet. Their reps seem to agree there should be a list of files there, but they admit they've not a Mojave test machine.
Anyone else have this issue?
Anyone found a solution?
mac microsoft-office macos-mojave microsoft-office-2019
asked Nov 17 at 0:08
jtheletter
12619
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On my older machine (High Sierra MacBook Pro, MS Office 2011), apps Excel and Word show a list of recently opened files under Menubar / File / Open Recent. The filenames are then followed by "More…" and "Clear Recent".
On my newer machine (Mojave MacBook Air, MS Office 2019), apps Excel and Word show no filenames here, the apps only show "More…". Recent files do show on the subsequent dialog that follows click of "More…".
I've been troubleshooting with Microsoft tech support all afternoon about this, trashing library files and even reinstalling Office. No luck yet. Their reps seem to agree there should be a list of files there, but they admit they've not a Mojave test machine.
Anyone else have this issue?
Anyone found a solution?
mac microsoft-office macos-mojave microsoft-office-2019
asked Nov 17 at 0:08
jtheletter
12619
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
On my older machine (High Sierra MacBook Pro, MS Office 2011), apps Excel and Word show a list of recently opened files under Menubar / File / Open Recent. The filenames are then followed by "More…" and "Clear Recent".
On my newer machine (Mojave MacBook Air, MS Office 2019), apps Excel and Word show no filenames here, the apps only show "More…". Recent files do show on the subsequent dialog that follows click of "More…".
I've been troubleshooting with Microsoft tech support all afternoon about this, trashing library files and even reinstalling Office. No luck yet. Their reps seem to agree there should be a list of files there, but they admit they've not a Mojave test machine.
Anyone else have this issue?
Anyone found a solution?
mac microsoft-office macos-mojave microsoft-office-2019
asked Nov 17 at 0:08
jtheletter
12619
On my older machine (High Sierra MacBook Pro, MS Office 2011), apps Excel and Word show a list of recently opened files under Menubar / File / Open Recent. The filenames are then followed by "More…" and "Clear Recent".
On my newer machine (Mojave MacBook Air, MS Office 2019), apps Excel and Word show no filenames here, the apps only show "More…". Recent files do show on the subsequent dialog that follows click of "More…".
I've been troubleshooting with Microsoft tech support all afternoon about this, trashing library files and even reinstalling Office. No luck yet. Their reps seem to agree there should be a list of files there, but they admit they've not a Mojave test machine.
Anyone else have this issue?
Anyone found a solution?
mac microsoft-office macos-mojave microsoft-office-2019
mac microsoft-office macos-mojave microsoft-office-2019
asked Nov 17 at 0:08
jtheletter
12619
asked Nov 17 at 0:08
jtheletter
12619
edited Nov 17 at 0:35
asked Nov 17 at 0:08
jtheletter
12619
asked Nov 17 at 0:08
jtheletter
12619
asked Nov 17 at 0:08
jtheletter
12619
12619
add a comment |
add a comment |
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