Windows “boot” issue, screen black / display turns off before login screen












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After the windows boot logo (with that dots animation) the screen goes black (no mouse cursor, so no black-screen-of-death) and some seconds later the display turns off. Unfortunately this is also the case when booting "safe mode" from recovery (initiated from bitlocker recovery menu). BIOS, bitlocker and windows recovery tools are working fine.



I've tried several tipps already regarding bootloader but it is not a boot issue. There is also no problem in accessing the disk from CMD (in recovery) after unlocking the disk with manage-bde (bitlocker).



While the display is turned off, I'm able to activate windows "narrator" which starts reading the login screen so I can here that the loginscreen is there. After logging in with my windows password, the display turns on for some seconds, again showing a black screen and then turning off again. I can hear the usual "new usb device" sounds etc, so it seems to be fully working except the display.



I've also tried removing my dedicated graphics card and using the iGPU instead without success.



I haven't installed a graphic driver update or anything in the last days and since I'm shutting down the computer every day there shouldn't be forced windows update or something like that. Before it stopped working, I've launched firefox and got a blue screen saying that something tried writing to a read only memory.



Does anyone have an idea whats going on here or what else I could do to get my windows installation working again?










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    After the windows boot logo (with that dots animation) the screen goes black (no mouse cursor, so no black-screen-of-death) and some seconds later the display turns off. Unfortunately this is also the case when booting "safe mode" from recovery (initiated from bitlocker recovery menu). BIOS, bitlocker and windows recovery tools are working fine.



    I've tried several tipps already regarding bootloader but it is not a boot issue. There is also no problem in accessing the disk from CMD (in recovery) after unlocking the disk with manage-bde (bitlocker).



    While the display is turned off, I'm able to activate windows "narrator" which starts reading the login screen so I can here that the loginscreen is there. After logging in with my windows password, the display turns on for some seconds, again showing a black screen and then turning off again. I can hear the usual "new usb device" sounds etc, so it seems to be fully working except the display.



    I've also tried removing my dedicated graphics card and using the iGPU instead without success.



    I haven't installed a graphic driver update or anything in the last days and since I'm shutting down the computer every day there shouldn't be forced windows update or something like that. Before it stopped working, I've launched firefox and got a blue screen saying that something tried writing to a read only memory.



    Does anyone have an idea whats going on here or what else I could do to get my windows installation working again?










    share|improve this question

























      0












      0








      0








      After the windows boot logo (with that dots animation) the screen goes black (no mouse cursor, so no black-screen-of-death) and some seconds later the display turns off. Unfortunately this is also the case when booting "safe mode" from recovery (initiated from bitlocker recovery menu). BIOS, bitlocker and windows recovery tools are working fine.



      I've tried several tipps already regarding bootloader but it is not a boot issue. There is also no problem in accessing the disk from CMD (in recovery) after unlocking the disk with manage-bde (bitlocker).



      While the display is turned off, I'm able to activate windows "narrator" which starts reading the login screen so I can here that the loginscreen is there. After logging in with my windows password, the display turns on for some seconds, again showing a black screen and then turning off again. I can hear the usual "new usb device" sounds etc, so it seems to be fully working except the display.



      I've also tried removing my dedicated graphics card and using the iGPU instead without success.



      I haven't installed a graphic driver update or anything in the last days and since I'm shutting down the computer every day there shouldn't be forced windows update or something like that. Before it stopped working, I've launched firefox and got a blue screen saying that something tried writing to a read only memory.



      Does anyone have an idea whats going on here or what else I could do to get my windows installation working again?










      share|improve this question














      After the windows boot logo (with that dots animation) the screen goes black (no mouse cursor, so no black-screen-of-death) and some seconds later the display turns off. Unfortunately this is also the case when booting "safe mode" from recovery (initiated from bitlocker recovery menu). BIOS, bitlocker and windows recovery tools are working fine.



      I've tried several tipps already regarding bootloader but it is not a boot issue. There is also no problem in accessing the disk from CMD (in recovery) after unlocking the disk with manage-bde (bitlocker).



      While the display is turned off, I'm able to activate windows "narrator" which starts reading the login screen so I can here that the loginscreen is there. After logging in with my windows password, the display turns on for some seconds, again showing a black screen and then turning off again. I can hear the usual "new usb device" sounds etc, so it seems to be fully working except the display.



      I've also tried removing my dedicated graphics card and using the iGPU instead without success.



      I haven't installed a graphic driver update or anything in the last days and since I'm shutting down the computer every day there shouldn't be forced windows update or something like that. Before it stopped working, I've launched firefox and got a blue screen saying that something tried writing to a read only memory.



      Does anyone have an idea whats going on here or what else I could do to get my windows installation working again?







      windows-10 boot login






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      asked Jan 13 at 19:56









      JensJens

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