Quickbooks Premier Installer gives me 11 spaces to enter a 15-character license key











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When I run the installer for Quickbooks Premier 2014, 2016, or 2017, it asks me for the license key. I attempt to enter the license key, but each box has one fewer space than it should. In total, my license key has 15 characters, but there is only enough room for 11 characters when I type it in. As a result, there's not enough room to enter the whole license key.



Here's an illustration. I enter the numbers exactly as they're shown in notepad, but when I type them into the Quickbooks installer, it only gives me 11 characters to enter the 15-character license key.



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    When I run the installer for Quickbooks Premier 2014, 2016, or 2017, it asks me for the license key. I attempt to enter the license key, but each box has one fewer space than it should. In total, my license key has 15 characters, but there is only enough room for 11 characters when I type it in. As a result, there's not enough room to enter the whole license key.



    Here's an illustration. I enter the numbers exactly as they're shown in notepad, but when I type them into the Quickbooks installer, it only gives me 11 characters to enter the 15-character license key.



    1






    installation windows-installer quickbooks







    share|improve this question


























      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      When I run the installer for Quickbooks Premier 2014, 2016, or 2017, it asks me for the license key. I attempt to enter the license key, but each box has one fewer space than it should. In total, my license key has 15 characters, but there is only enough room for 11 characters when I type it in. As a result, there's not enough room to enter the whole license key.



      Here's an illustration. I enter the numbers exactly as they're shown in notepad, but when I type them into the Quickbooks installer, it only gives me 11 characters to enter the 15-character license key.



      1






      installation windows-installer quickbooks







      share|improve this question















      When I run the installer for Quickbooks Premier 2014, 2016, or 2017, it asks me for the license key. I attempt to enter the license key, but each box has one fewer space than it should. In total, my license key has 15 characters, but there is only enough room for 11 characters when I type it in. As a result, there's not enough room to enter the whole license key.



      Here's an illustration. I enter the numbers exactly as they're shown in notepad, but when I type them into the Quickbooks installer, it only gives me 11 characters to enter the 15-character license key.



      1






      installation windows-installer quickbooks




      installation windows-installer quickbooks






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      edited 2 days ago









      Nordlys Jeger

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      asked 2 days ago









      Strill

      2771210




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          Due to arcane mysteries beyond my comprehension, the Quickbooks installer does not support the NumPad. When you try to type in the license key using the NumPad, Quickbooks will give you 11 spaces in which to type the license key. However, if you type the license key using the number row keys, it will give you the full 15 spaces you need.






          share|improve this answer





















          • Weird. I've installed many versions of QB and never ran into this issue.
            – Twisty Impersonator
            2 days ago






          • 1




            I repeated it on two different computers, and it worked the same each time, and applied to each version of Quickbooks.
            – Strill
            2 days ago












          • Are you typing the dash when you enter the key?
            – Twisty Impersonator
            2 days ago






          • 1




            Nope. Just the numbers. Here's an animated gif to demonstrate. I type the numbers exactly as they're shown in notepad, and it only gives me 11 spaces to enter a 15-character license key. i.imgur.com/gcxOS0K.gif
            – Strill
            2 days ago








          • 1




            Yep. Before QuickBooks outsourced most of their US call centers to Manila, et al., I did support for them through Convergys. Strill has The real Deal.
            – K7AAY
            2 days ago











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          Due to arcane mysteries beyond my comprehension, the Quickbooks installer does not support the NumPad. When you try to type in the license key using the NumPad, Quickbooks will give you 11 spaces in which to type the license key. However, if you type the license key using the number row keys, it will give you the full 15 spaces you need.






          share|improve this answer





















          • Weird. I've installed many versions of QB and never ran into this issue.
            – Twisty Impersonator
            2 days ago






          • 1




            I repeated it on two different computers, and it worked the same each time, and applied to each version of Quickbooks.
            – Strill
            2 days ago












          • Are you typing the dash when you enter the key?
            – Twisty Impersonator
            2 days ago






          • 1




            Nope. Just the numbers. Here's an animated gif to demonstrate. I type the numbers exactly as they're shown in notepad, and it only gives me 11 spaces to enter a 15-character license key. i.imgur.com/gcxOS0K.gif
            – Strill
            2 days ago








          • 1




            Yep. Before QuickBooks outsourced most of their US call centers to Manila, et al., I did support for them through Convergys. Strill has The real Deal.
            – K7AAY
            2 days ago















          up vote
          3
          down vote













          Due to arcane mysteries beyond my comprehension, the Quickbooks installer does not support the NumPad. When you try to type in the license key using the NumPad, Quickbooks will give you 11 spaces in which to type the license key. However, if you type the license key using the number row keys, it will give you the full 15 spaces you need.






          share|improve this answer





















          • Weird. I've installed many versions of QB and never ran into this issue.
            – Twisty Impersonator
            2 days ago






          • 1




            I repeated it on two different computers, and it worked the same each time, and applied to each version of Quickbooks.
            – Strill
            2 days ago












          • Are you typing the dash when you enter the key?
            – Twisty Impersonator
            2 days ago






          • 1




            Nope. Just the numbers. Here's an animated gif to demonstrate. I type the numbers exactly as they're shown in notepad, and it only gives me 11 spaces to enter a 15-character license key. i.imgur.com/gcxOS0K.gif
            – Strill
            2 days ago








          • 1




            Yep. Before QuickBooks outsourced most of their US call centers to Manila, et al., I did support for them through Convergys. Strill has The real Deal.
            – K7AAY
            2 days ago













          up vote
          3
          down vote










          up vote
          3
          down vote









          Due to arcane mysteries beyond my comprehension, the Quickbooks installer does not support the NumPad. When you try to type in the license key using the NumPad, Quickbooks will give you 11 spaces in which to type the license key. However, if you type the license key using the number row keys, it will give you the full 15 spaces you need.






          share|improve this answer












          Due to arcane mysteries beyond my comprehension, the Quickbooks installer does not support the NumPad. When you try to type in the license key using the NumPad, Quickbooks will give you 11 spaces in which to type the license key. However, if you type the license key using the number row keys, it will give you the full 15 spaces you need.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered 2 days ago









          Strill

          2771210




          2771210












          • Weird. I've installed many versions of QB and never ran into this issue.
            – Twisty Impersonator
            2 days ago






          • 1




            I repeated it on two different computers, and it worked the same each time, and applied to each version of Quickbooks.
            – Strill
            2 days ago












          • Are you typing the dash when you enter the key?
            – Twisty Impersonator
            2 days ago






          • 1




            Nope. Just the numbers. Here's an animated gif to demonstrate. I type the numbers exactly as they're shown in notepad, and it only gives me 11 spaces to enter a 15-character license key. i.imgur.com/gcxOS0K.gif
            – Strill
            2 days ago








          • 1




            Yep. Before QuickBooks outsourced most of their US call centers to Manila, et al., I did support for them through Convergys. Strill has The real Deal.
            – K7AAY
            2 days ago


















          • Weird. I've installed many versions of QB and never ran into this issue.
            – Twisty Impersonator
            2 days ago






          • 1




            I repeated it on two different computers, and it worked the same each time, and applied to each version of Quickbooks.
            – Strill
            2 days ago












          • Are you typing the dash when you enter the key?
            – Twisty Impersonator
            2 days ago






          • 1




            Nope. Just the numbers. Here's an animated gif to demonstrate. I type the numbers exactly as they're shown in notepad, and it only gives me 11 spaces to enter a 15-character license key. i.imgur.com/gcxOS0K.gif
            – Strill
            2 days ago








          • 1




            Yep. Before QuickBooks outsourced most of their US call centers to Manila, et al., I did support for them through Convergys. Strill has The real Deal.
            – K7AAY
            2 days ago
















          Weird. I've installed many versions of QB and never ran into this issue.
          – Twisty Impersonator
          2 days ago




          Weird. I've installed many versions of QB and never ran into this issue.
          – Twisty Impersonator
          2 days ago




          1




          1




          I repeated it on two different computers, and it worked the same each time, and applied to each version of Quickbooks.
          – Strill
          2 days ago






          I repeated it on two different computers, and it worked the same each time, and applied to each version of Quickbooks.
          – Strill
          2 days ago














          Are you typing the dash when you enter the key?
          – Twisty Impersonator
          2 days ago




          Are you typing the dash when you enter the key?
          – Twisty Impersonator
          2 days ago




          1




          1




          Nope. Just the numbers. Here's an animated gif to demonstrate. I type the numbers exactly as they're shown in notepad, and it only gives me 11 spaces to enter a 15-character license key. i.imgur.com/gcxOS0K.gif
          – Strill
          2 days ago






          Nope. Just the numbers. Here's an animated gif to demonstrate. I type the numbers exactly as they're shown in notepad, and it only gives me 11 spaces to enter a 15-character license key. i.imgur.com/gcxOS0K.gif
          – Strill
          2 days ago






          1




          1




          Yep. Before QuickBooks outsourced most of their US call centers to Manila, et al., I did support for them through Convergys. Strill has The real Deal.
          – K7AAY
          2 days ago




          Yep. Before QuickBooks outsourced most of their US call centers to Manila, et al., I did support for them through Convergys. Strill has The real Deal.
          – K7AAY
          2 days ago


















           

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