Troubleshooting Lexmark E210 on Windows 10












1















From Windows 10 (64 bit), I printed a test page: using this Samsung driver.



One month later, I am trying to print the test page failed:



enter image description here



In the device's properties, its status is "This device is working properly". Print jobs appear in the queue momentarily and then disappear: no printout.



Is there an equivalent to 'ping' the printer? Diagnostic procedures are appreciated.










share|improve this question

























  • Can you print a demo page like so, just to make sure it still prints: As the printer powers up, all the printer control panel lights turn on briefly. 1 Press and hold (sheet of paper looking) button when only the light remains on. 2 Hold down the (sheet of paper looking) button for two seconds until all lights blink slowly, then release. The Demo page prints.

    – Musselman
    Aug 9 '16 at 18:45











  • The ability to print a demo page is built into the printer itself. You press and hold the button with your finger on the printer. If you look up the manual to the printer maybe it will make more sense.

    – Musselman
    Aug 9 '16 at 22:04
















1















From Windows 10 (64 bit), I printed a test page: using this Samsung driver.



One month later, I am trying to print the test page failed:



enter image description here



In the device's properties, its status is "This device is working properly". Print jobs appear in the queue momentarily and then disappear: no printout.



Is there an equivalent to 'ping' the printer? Diagnostic procedures are appreciated.










share|improve this question

























  • Can you print a demo page like so, just to make sure it still prints: As the printer powers up, all the printer control panel lights turn on briefly. 1 Press and hold (sheet of paper looking) button when only the light remains on. 2 Hold down the (sheet of paper looking) button for two seconds until all lights blink slowly, then release. The Demo page prints.

    – Musselman
    Aug 9 '16 at 18:45











  • The ability to print a demo page is built into the printer itself. You press and hold the button with your finger on the printer. If you look up the manual to the printer maybe it will make more sense.

    – Musselman
    Aug 9 '16 at 22:04














1












1








1








From Windows 10 (64 bit), I printed a test page: using this Samsung driver.



One month later, I am trying to print the test page failed:



enter image description here



In the device's properties, its status is "This device is working properly". Print jobs appear in the queue momentarily and then disappear: no printout.



Is there an equivalent to 'ping' the printer? Diagnostic procedures are appreciated.










share|improve this question
















From Windows 10 (64 bit), I printed a test page: using this Samsung driver.



One month later, I am trying to print the test page failed:



enter image description here



In the device's properties, its status is "This device is working properly". Print jobs appear in the queue momentarily and then disappear: no printout.



Is there an equivalent to 'ping' the printer? Diagnostic procedures are appreciated.







windows-10 drivers printer






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 9 '16 at 19:47







gatorback

















asked Aug 9 '16 at 18:33









gatorbackgatorback

393417




393417













  • Can you print a demo page like so, just to make sure it still prints: As the printer powers up, all the printer control panel lights turn on briefly. 1 Press and hold (sheet of paper looking) button when only the light remains on. 2 Hold down the (sheet of paper looking) button for two seconds until all lights blink slowly, then release. The Demo page prints.

    – Musselman
    Aug 9 '16 at 18:45











  • The ability to print a demo page is built into the printer itself. You press and hold the button with your finger on the printer. If you look up the manual to the printer maybe it will make more sense.

    – Musselman
    Aug 9 '16 at 22:04



















  • Can you print a demo page like so, just to make sure it still prints: As the printer powers up, all the printer control panel lights turn on briefly. 1 Press and hold (sheet of paper looking) button when only the light remains on. 2 Hold down the (sheet of paper looking) button for two seconds until all lights blink slowly, then release. The Demo page prints.

    – Musselman
    Aug 9 '16 at 18:45











  • The ability to print a demo page is built into the printer itself. You press and hold the button with your finger on the printer. If you look up the manual to the printer maybe it will make more sense.

    – Musselman
    Aug 9 '16 at 22:04

















Can you print a demo page like so, just to make sure it still prints: As the printer powers up, all the printer control panel lights turn on briefly. 1 Press and hold (sheet of paper looking) button when only the light remains on. 2 Hold down the (sheet of paper looking) button for two seconds until all lights blink slowly, then release. The Demo page prints.

– Musselman
Aug 9 '16 at 18:45





Can you print a demo page like so, just to make sure it still prints: As the printer powers up, all the printer control panel lights turn on briefly. 1 Press and hold (sheet of paper looking) button when only the light remains on. 2 Hold down the (sheet of paper looking) button for two seconds until all lights blink slowly, then release. The Demo page prints.

– Musselman
Aug 9 '16 at 18:45













The ability to print a demo page is built into the printer itself. You press and hold the button with your finger on the printer. If you look up the manual to the printer maybe it will make more sense.

– Musselman
Aug 9 '16 at 22:04





The ability to print a demo page is built into the printer itself. You press and hold the button with your finger on the printer. If you look up the manual to the printer maybe it will make more sense.

– Musselman
Aug 9 '16 at 22:04










1 Answer
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I've had exactly the same problem with Win10. You will also find that none of the other installed drivers (including PDF, XPS, etc) work: none of them create any files or output.



If that is the case, then you have my problem, and you'll find Win10 has added another driver for your printer, and in the process stuffed itself up. To fix it you will first need to tell Win10 not to automatically install network printer drivers. Go to Network & Sharing Centre, click "Change advanced sharing settings" and "Turn off network discovery".



Now delete drivers for your printer and reinstall the correct one. Go to Devices and Printers. First delete all copies of your printer. Then click on any other printer and on the Print Server Properties menu. Click the Drivers tab and remove all instances of your printer from the list. Now reinstall.






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    1 Answer
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    1














    I've had exactly the same problem with Win10. You will also find that none of the other installed drivers (including PDF, XPS, etc) work: none of them create any files or output.



    If that is the case, then you have my problem, and you'll find Win10 has added another driver for your printer, and in the process stuffed itself up. To fix it you will first need to tell Win10 not to automatically install network printer drivers. Go to Network & Sharing Centre, click "Change advanced sharing settings" and "Turn off network discovery".



    Now delete drivers for your printer and reinstall the correct one. Go to Devices and Printers. First delete all copies of your printer. Then click on any other printer and on the Print Server Properties menu. Click the Drivers tab and remove all instances of your printer from the list. Now reinstall.






    share|improve this answer




























      1














      I've had exactly the same problem with Win10. You will also find that none of the other installed drivers (including PDF, XPS, etc) work: none of them create any files or output.



      If that is the case, then you have my problem, and you'll find Win10 has added another driver for your printer, and in the process stuffed itself up. To fix it you will first need to tell Win10 not to automatically install network printer drivers. Go to Network & Sharing Centre, click "Change advanced sharing settings" and "Turn off network discovery".



      Now delete drivers for your printer and reinstall the correct one. Go to Devices and Printers. First delete all copies of your printer. Then click on any other printer and on the Print Server Properties menu. Click the Drivers tab and remove all instances of your printer from the list. Now reinstall.






      share|improve this answer


























        1












        1








        1







        I've had exactly the same problem with Win10. You will also find that none of the other installed drivers (including PDF, XPS, etc) work: none of them create any files or output.



        If that is the case, then you have my problem, and you'll find Win10 has added another driver for your printer, and in the process stuffed itself up. To fix it you will first need to tell Win10 not to automatically install network printer drivers. Go to Network & Sharing Centre, click "Change advanced sharing settings" and "Turn off network discovery".



        Now delete drivers for your printer and reinstall the correct one. Go to Devices and Printers. First delete all copies of your printer. Then click on any other printer and on the Print Server Properties menu. Click the Drivers tab and remove all instances of your printer from the list. Now reinstall.






        share|improve this answer













        I've had exactly the same problem with Win10. You will also find that none of the other installed drivers (including PDF, XPS, etc) work: none of them create any files or output.



        If that is the case, then you have my problem, and you'll find Win10 has added another driver for your printer, and in the process stuffed itself up. To fix it you will first need to tell Win10 not to automatically install network printer drivers. Go to Network & Sharing Centre, click "Change advanced sharing settings" and "Turn off network discovery".



        Now delete drivers for your printer and reinstall the correct one. Go to Devices and Printers. First delete all copies of your printer. Then click on any other printer and on the Print Server Properties menu. Click the Drivers tab and remove all instances of your printer from the list. Now reinstall.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Aug 10 '16 at 1:46









        hdhondthdhondt

        2,7502910




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