In-build keyboard is dead until restart












0















I'm on HP Pavillion laptop (HP Pavilion 15-AU030NG) with Windows10 x 64. I'm experiencing a weird behavior of the in-build keyboard since some time:



Case 1



If i plug out my usb keyboard, so the in-build laptop PS/2 keyboard remains dead, until i restart the laptop. After restart the in-build keyboard works as expected.



Case 2 (usb-keyboard is not plugged in)



After the laptop wakes up from energy-saving mode or from hibernation state, the inbuild keyboard remains again dead - until restart. After restart the keyboard is up and riunning.



I suppose as a cause a Windows update, which has killed any service - but i could be wrong with my suppose.



Please point me to probable causes of the problem - specially to Windows services, responsible for în-build keyboard.



PS: i activated in the device manager→PS/2 keyboard an option "make waking up by keyboard possible" - no success by this.










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    0















    I'm on HP Pavillion laptop (HP Pavilion 15-AU030NG) with Windows10 x 64. I'm experiencing a weird behavior of the in-build keyboard since some time:



    Case 1



    If i plug out my usb keyboard, so the in-build laptop PS/2 keyboard remains dead, until i restart the laptop. After restart the in-build keyboard works as expected.



    Case 2 (usb-keyboard is not plugged in)



    After the laptop wakes up from energy-saving mode or from hibernation state, the inbuild keyboard remains again dead - until restart. After restart the keyboard is up and riunning.



    I suppose as a cause a Windows update, which has killed any service - but i could be wrong with my suppose.



    Please point me to probable causes of the problem - specially to Windows services, responsible for în-build keyboard.



    PS: i activated in the device manager→PS/2 keyboard an option "make waking up by keyboard possible" - no success by this.










    share|improve this question

























      0












      0








      0








      I'm on HP Pavillion laptop (HP Pavilion 15-AU030NG) with Windows10 x 64. I'm experiencing a weird behavior of the in-build keyboard since some time:



      Case 1



      If i plug out my usb keyboard, so the in-build laptop PS/2 keyboard remains dead, until i restart the laptop. After restart the in-build keyboard works as expected.



      Case 2 (usb-keyboard is not plugged in)



      After the laptop wakes up from energy-saving mode or from hibernation state, the inbuild keyboard remains again dead - until restart. After restart the keyboard is up and riunning.



      I suppose as a cause a Windows update, which has killed any service - but i could be wrong with my suppose.



      Please point me to probable causes of the problem - specially to Windows services, responsible for în-build keyboard.



      PS: i activated in the device manager→PS/2 keyboard an option "make waking up by keyboard possible" - no success by this.










      share|improve this question














      I'm on HP Pavillion laptop (HP Pavilion 15-AU030NG) with Windows10 x 64. I'm experiencing a weird behavior of the in-build keyboard since some time:



      Case 1



      If i plug out my usb keyboard, so the in-build laptop PS/2 keyboard remains dead, until i restart the laptop. After restart the in-build keyboard works as expected.



      Case 2 (usb-keyboard is not plugged in)



      After the laptop wakes up from energy-saving mode or from hibernation state, the inbuild keyboard remains again dead - until restart. After restart the keyboard is up and riunning.



      I suppose as a cause a Windows update, which has killed any service - but i could be wrong with my suppose.



      Please point me to probable causes of the problem - specially to Windows services, responsible for în-build keyboard.



      PS: i activated in the device manager→PS/2 keyboard an option "make waking up by keyboard possible" - no success by this.







      windows-10 usb keyboard services hibernate






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      asked Jan 9 at 21:01









      EvgeniyEvgeniy

      1288




      1288






















          1 Answer
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          See HP Notebook PCs - Keyboard Troubleshooting (Windows) in HP Customer Support - Knowledge Base.



          The article provides step-by-step instructions on the topics:


            - Test the Keyboard

            - Pressing keys does nothing (keyboard is not working)

            - ...etc





          share|improve this answer























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            1 Answer
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            0














            See HP Notebook PCs - Keyboard Troubleshooting (Windows) in HP Customer Support - Knowledge Base.



            The article provides step-by-step instructions on the topics:


              - Test the Keyboard

              - Pressing keys does nothing (keyboard is not working)

              - ...etc





            share|improve this answer




























              0














              See HP Notebook PCs - Keyboard Troubleshooting (Windows) in HP Customer Support - Knowledge Base.



              The article provides step-by-step instructions on the topics:


                - Test the Keyboard

                - Pressing keys does nothing (keyboard is not working)

                - ...etc





              share|improve this answer


























                0












                0








                0







                See HP Notebook PCs - Keyboard Troubleshooting (Windows) in HP Customer Support - Knowledge Base.



                The article provides step-by-step instructions on the topics:


                  - Test the Keyboard

                  - Pressing keys does nothing (keyboard is not working)

                  - ...etc





                share|improve this answer













                See HP Notebook PCs - Keyboard Troubleshooting (Windows) in HP Customer Support - Knowledge Base.



                The article provides step-by-step instructions on the topics:


                  - Test the Keyboard

                  - Pressing keys does nothing (keyboard is not working)

                  - ...etc






                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Jan 11 at 18:34









                AndraAndra

                43117




                43117






























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