Decrypt External Toshiba Hard Drive with McAfee Endpoint Encryption for Removable Media
I have a client who gave me an older 1TB Toshiba external drive. It came with McAfee Endpoint Encryption for Removable Media pre-installed, and has worked for some time. However, it has recently stopped showing any data on the drive aside from the EERM .exe, ini, and .dat files, and a folder that clicks through to an empty favorites folder.
McAfee has been unhelpful, talking about requiring a grant number, which we do not have, and forwarded me to Toshiba, saying Toshiba would be able to provide me the number. Toshiba was not able to do so...
I am stuck with a drive I know the answer to, but cannot get access to the tech support, let alone the hotfix for this program.
Does anyone have any guidance as to how I can go about recovering the data on this drive?
encryption data-recovery decryption
asked Jan 23 at 21:12
LITSLITS
11
add a comment |
I have a client who gave me an older 1TB Toshiba external drive. It came with McAfee Endpoint Encryption for Removable Media pre-installed, and has worked for some time. However, it has recently stopped showing any data on the drive aside from the EERM .exe, ini, and .dat files, and a folder that clicks through to an empty favorites folder.
McAfee has been unhelpful, talking about requiring a grant number, which we do not have, and forwarded me to Toshiba, saying Toshiba would be able to provide me the number. Toshiba was not able to do so...
I am stuck with a drive I know the answer to, but cannot get access to the tech support, let alone the hotfix for this program.
Does anyone have any guidance as to how I can go about recovering the data on this drive?
encryption data-recovery decryption
asked Jan 23 at 21:12
LITSLITS
11
add a comment |
I have a client who gave me an older 1TB Toshiba external drive. It came with McAfee Endpoint Encryption for Removable Media pre-installed, and has worked for some time. However, it has recently stopped showing any data on the drive aside from the EERM .exe, ini, and .dat files, and a folder that clicks through to an empty favorites folder.
McAfee has been unhelpful, talking about requiring a grant number, which we do not have, and forwarded me to Toshiba, saying Toshiba would be able to provide me the number. Toshiba was not able to do so...
I am stuck with a drive I know the answer to, but cannot get access to the tech support, let alone the hotfix for this program.
Does anyone have any guidance as to how I can go about recovering the data on this drive?
encryption data-recovery decryption
asked Jan 23 at 21:12
LITSLITS
11
I have a client who gave me an older 1TB Toshiba external drive. It came with McAfee Endpoint Encryption for Removable Media pre-installed, and has worked for some time. However, it has recently stopped showing any data on the drive aside from the EERM .exe, ini, and .dat files, and a folder that clicks through to an empty favorites folder.
McAfee has been unhelpful, talking about requiring a grant number, which we do not have, and forwarded me to Toshiba, saying Toshiba would be able to provide me the number. Toshiba was not able to do so...
I am stuck with a drive I know the answer to, but cannot get access to the tech support, let alone the hotfix for this program.
Does anyone have any guidance as to how I can go about recovering the data on this drive?
encryption data-recovery decryption
encryption data-recovery decryption
asked Jan 23 at 21:12
LITSLITS
11
asked Jan 23 at 21:12
LITSLITS
11
asked Jan 23 at 21:12
LITSLITS
11
asked Jan 23 at 21:12
LITSLITS
11
asked Jan 23 at 21:12
LITSLITS
11
11
add a comment |
add a comment |
0
active
oldest
votes
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "3"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1397649%2fdecrypt-external-toshiba-hard-drive-with-mcafee-endpoint-encryption-for-removabl%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
0
active
oldest
votes
0
active
oldest
votes
active
oldest
votes
active
oldest
votes
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1397649%2fdecrypt-external-toshiba-hard-drive-with-mcafee-endpoint-encryption-for-removabl%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
