Cannot install any updates on clean Windows 8.1
I made a clean install of Windows 8.1 on a computer. I'm trying to check for updates. The update check takes very long and finally the Windows Update section tells me that no updates are available and that no check has ever been done.
Why does the update check fail? What can I do with it?
windows-8.1 windows-update
asked Sep 3 '16 at 14:11
marmistrz
2401414
add a comment |
I made a clean install of Windows 8.1 on a computer. I'm trying to check for updates. The update check takes very long and finally the Windows Update section tells me that no updates are available and that no check has ever been done.
Why does the update check fail? What can I do with it?
windows-8.1 windows-update
asked Sep 3 '16 at 14:11
marmistrz
2401414
add a comment |
I made a clean install of Windows 8.1 on a computer. I'm trying to check for updates. The update check takes very long and finally the Windows Update section tells me that no updates are available and that no check has ever been done.
Why does the update check fail? What can I do with it?
windows-8.1 windows-update
asked Sep 3 '16 at 14:11
marmistrz
2401414
I made a clean install of Windows 8.1 on a computer. I'm trying to check for updates. The update check takes very long and finally the Windows Update section tells me that no updates are available and that no check has ever been done.
Why does the update check fail? What can I do with it?
windows-8.1 windows-update
windows-8.1 windows-update
asked Sep 3 '16 at 14:11
marmistrz
2401414
asked Sep 3 '16 at 14:11
marmistrz
2401414
asked Sep 3 '16 at 14:11
marmistrz
2401414
asked Sep 3 '16 at 14:11
marmistrz
2401414
asked Sep 3 '16 at 14:11
marmistrz
2401414
2401414
add a comment |
add a comment |
3 Answers
3
active
oldest
votes
Stop the Windows Update Service (via services.msc or in a cmd.exe which is started as admin via net stop wuauserv), download and install this update:
Installing and searching for updates is slow and high CPU usage occurs in Windows 8.1
Do a reboot and check again for new updates.
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
I recommend using services.msc, because after runningnet stop wuauservas admin Windows Update was still running according to services.msc
– Keammoort
Apr 9 '17 at 17:10
add a comment |
I had this exact same problem.
You need the new version of windows update. The problem is, the patch notes for the updates you need don't actually tell you that they update windows update.
You need KB3173424 first, then install KB3172614. You should disconnect your computer from the network and restart before installing these after downloading.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3173424
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3172614
I don't actually know if disconnecting your computer from the network to prevent windows update launching in the backround is necessary, but it worked for me. Similarly, I don't know if the updates must be installed in that order, or even if you need both of them. I just know it finally made the update process work. Hurray.
edited Jan 18 '18 at 9:05
Community♦
1
answered Jan 9 '17 at 20:33
user683780
112
I had the same problem. Tried different combinations of Windows 8.1/Windows 8 and suggested tools. Finally using this solution helped me to get updates for Windows 8.1
– Marcin Nabiałek
Jan 25 '17 at 5:55
add a comment |
After a clean install of Win8.1 I had this problem.
The method outlined by user683780 (manually d/l KB3173424 and KB3172614 etc) worked for me. Be sure to disconnect your computer from the internet before running these files, otherwise they will not install - your computer will look like it is installing the first one but in fact it is still trying to use the old version of windows update already installed. As well as being disconnected from the internet before running these updates I stopped the existing windows update service on my machine (press windows key and R key, type services.msc into the run box, locate the windows update service in the list (wuauserv) and stop it). My laptop is now busy installing 1.2GB of important updates! :) PS be sure to run the updates in the order given in the answer above.
answered Jan 13 '17 at 10:34
Andrew McCann
11
Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
– DavidPostill♦
Jan 13 '17 at 15:40
add a comment |
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
Stop the Windows Update Service (via services.msc or in a cmd.exe which is started as admin via net stop wuauserv), download and install this update:
Installing and searching for updates is slow and high CPU usage occurs in Windows 8.1
Do a reboot and check again for new updates.
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
I recommend using services.msc, because after runningnet stop wuauservas admin Windows Update was still running according to services.msc
– Keammoort
Apr 9 '17 at 17:10
add a comment |
Stop the Windows Update Service (via services.msc or in a cmd.exe which is started as admin via net stop wuauserv), download and install this update:
Installing and searching for updates is slow and high CPU usage occurs in Windows 8.1
Do a reboot and check again for new updates.
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
I recommend using services.msc, because after runningnet stop wuauservas admin Windows Update was still running according to services.msc
– Keammoort
Apr 9 '17 at 17:10
add a comment |
Stop the Windows Update Service (via services.msc or in a cmd.exe which is started as admin via net stop wuauserv), download and install this update:
Installing and searching for updates is slow and high CPU usage occurs in Windows 8.1
Do a reboot and check again for new updates.
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
Stop the Windows Update Service (via services.msc or in a cmd.exe which is started as admin via net stop wuauserv), download and install this update:
Installing and searching for updates is slow and high CPU usage occurs in Windows 8.1
Do a reboot and check again for new updates.
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
answered Sep 3 '16 at 17:56
magicandre1981
81k20124203
81k20124203
I recommend using services.msc, because after runningnet stop wuauservas admin Windows Update was still running according to services.msc
– Keammoort
Apr 9 '17 at 17:10
add a comment |
I recommend using services.msc, because after runningnet stop wuauservas admin Windows Update was still running according to services.msc
– Keammoort
Apr 9 '17 at 17:10
I recommend using services.msc, because after running
net stop wuauserv as admin Windows Update was still running according to services.msc– Keammoort
Apr 9 '17 at 17:10
I recommend using services.msc, because after running
net stop wuauserv as admin Windows Update was still running according to services.msc– Keammoort
Apr 9 '17 at 17:10
add a comment |
I had this exact same problem.
You need the new version of windows update. The problem is, the patch notes for the updates you need don't actually tell you that they update windows update.
You need KB3173424 first, then install KB3172614. You should disconnect your computer from the network and restart before installing these after downloading.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3173424
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3172614
I don't actually know if disconnecting your computer from the network to prevent windows update launching in the backround is necessary, but it worked for me. Similarly, I don't know if the updates must be installed in that order, or even if you need both of them. I just know it finally made the update process work. Hurray.
edited Jan 18 '18 at 9:05
Community♦
1
answered Jan 9 '17 at 20:33
user683780
112
I had the same problem. Tried different combinations of Windows 8.1/Windows 8 and suggested tools. Finally using this solution helped me to get updates for Windows 8.1
– Marcin Nabiałek
Jan 25 '17 at 5:55
add a comment |
I had this exact same problem.
You need the new version of windows update. The problem is, the patch notes for the updates you need don't actually tell you that they update windows update.
You need KB3173424 first, then install KB3172614. You should disconnect your computer from the network and restart before installing these after downloading.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3173424
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3172614
I don't actually know if disconnecting your computer from the network to prevent windows update launching in the backround is necessary, but it worked for me. Similarly, I don't know if the updates must be installed in that order, or even if you need both of them. I just know it finally made the update process work. Hurray.
edited Jan 18 '18 at 9:05
Community♦
1
answered Jan 9 '17 at 20:33
user683780
112
I had the same problem. Tried different combinations of Windows 8.1/Windows 8 and suggested tools. Finally using this solution helped me to get updates for Windows 8.1
– Marcin Nabiałek
Jan 25 '17 at 5:55
add a comment |
I had this exact same problem.
You need the new version of windows update. The problem is, the patch notes for the updates you need don't actually tell you that they update windows update.
You need KB3173424 first, then install KB3172614. You should disconnect your computer from the network and restart before installing these after downloading.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3173424
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3172614
I don't actually know if disconnecting your computer from the network to prevent windows update launching in the backround is necessary, but it worked for me. Similarly, I don't know if the updates must be installed in that order, or even if you need both of them. I just know it finally made the update process work. Hurray.
edited Jan 18 '18 at 9:05
Community♦
1
answered Jan 9 '17 at 20:33
user683780
112
I had this exact same problem.
You need the new version of windows update. The problem is, the patch notes for the updates you need don't actually tell you that they update windows update.
You need KB3173424 first, then install KB3172614. You should disconnect your computer from the network and restart before installing these after downloading.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3173424
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3172614
I don't actually know if disconnecting your computer from the network to prevent windows update launching in the backround is necessary, but it worked for me. Similarly, I don't know if the updates must be installed in that order, or even if you need both of them. I just know it finally made the update process work. Hurray.
edited Jan 18 '18 at 9:05
Community♦
1
answered Jan 9 '17 at 20:33
user683780
112
edited Jan 18 '18 at 9:05
Community♦
1
edited Jan 18 '18 at 9:05
Community♦
1
edited Jan 18 '18 at 9:05
Community♦
1
1
answered Jan 9 '17 at 20:33
user683780
112
answered Jan 9 '17 at 20:33
user683780
112
answered Jan 9 '17 at 20:33
user683780
112
112
I had the same problem. Tried different combinations of Windows 8.1/Windows 8 and suggested tools. Finally using this solution helped me to get updates for Windows 8.1
– Marcin Nabiałek
Jan 25 '17 at 5:55
add a comment |
I had the same problem. Tried different combinations of Windows 8.1/Windows 8 and suggested tools. Finally using this solution helped me to get updates for Windows 8.1
– Marcin Nabiałek
Jan 25 '17 at 5:55
I had the same problem. Tried different combinations of Windows 8.1/Windows 8 and suggested tools. Finally using this solution helped me to get updates for Windows 8.1
– Marcin Nabiałek
Jan 25 '17 at 5:55
I had the same problem. Tried different combinations of Windows 8.1/Windows 8 and suggested tools. Finally using this solution helped me to get updates for Windows 8.1
– Marcin Nabiałek
Jan 25 '17 at 5:55
add a comment |
After a clean install of Win8.1 I had this problem.
The method outlined by user683780 (manually d/l KB3173424 and KB3172614 etc) worked for me. Be sure to disconnect your computer from the internet before running these files, otherwise they will not install - your computer will look like it is installing the first one but in fact it is still trying to use the old version of windows update already installed. As well as being disconnected from the internet before running these updates I stopped the existing windows update service on my machine (press windows key and R key, type services.msc into the run box, locate the windows update service in the list (wuauserv) and stop it). My laptop is now busy installing 1.2GB of important updates! :) PS be sure to run the updates in the order given in the answer above.
answered Jan 13 '17 at 10:34
Andrew McCann
11
Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
– DavidPostill♦
Jan 13 '17 at 15:40
add a comment |
After a clean install of Win8.1 I had this problem.
The method outlined by user683780 (manually d/l KB3173424 and KB3172614 etc) worked for me. Be sure to disconnect your computer from the internet before running these files, otherwise they will not install - your computer will look like it is installing the first one but in fact it is still trying to use the old version of windows update already installed. As well as being disconnected from the internet before running these updates I stopped the existing windows update service on my machine (press windows key and R key, type services.msc into the run box, locate the windows update service in the list (wuauserv) and stop it). My laptop is now busy installing 1.2GB of important updates! :) PS be sure to run the updates in the order given in the answer above.
answered Jan 13 '17 at 10:34
Andrew McCann
11
Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
– DavidPostill♦
Jan 13 '17 at 15:40
add a comment |
After a clean install of Win8.1 I had this problem.
The method outlined by user683780 (manually d/l KB3173424 and KB3172614 etc) worked for me. Be sure to disconnect your computer from the internet before running these files, otherwise they will not install - your computer will look like it is installing the first one but in fact it is still trying to use the old version of windows update already installed. As well as being disconnected from the internet before running these updates I stopped the existing windows update service on my machine (press windows key and R key, type services.msc into the run box, locate the windows update service in the list (wuauserv) and stop it). My laptop is now busy installing 1.2GB of important updates! :) PS be sure to run the updates in the order given in the answer above.
answered Jan 13 '17 at 10:34
Andrew McCann
11
After a clean install of Win8.1 I had this problem.
The method outlined by user683780 (manually d/l KB3173424 and KB3172614 etc) worked for me. Be sure to disconnect your computer from the internet before running these files, otherwise they will not install - your computer will look like it is installing the first one but in fact it is still trying to use the old version of windows update already installed. As well as being disconnected from the internet before running these updates I stopped the existing windows update service on my machine (press windows key and R key, type services.msc into the run box, locate the windows update service in the list (wuauserv) and stop it). My laptop is now busy installing 1.2GB of important updates! :) PS be sure to run the updates in the order given in the answer above.
answered Jan 13 '17 at 10:34
Andrew McCann
11
edited Jan 13 '17 at 10:41
answered Jan 13 '17 at 10:34
Andrew McCann
11
answered Jan 13 '17 at 10:34
Andrew McCann
11
answered Jan 13 '17 at 10:34
Andrew McCann
11
11
Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
– DavidPostill♦
Jan 13 '17 at 15:40
add a comment |
Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
– DavidPostill♦
Jan 13 '17 at 15:40
Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
– DavidPostill♦
Jan 13 '17 at 15:40
Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
– DavidPostill♦
Jan 13 '17 at 15:40
add a comment |
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