Unable to boot Windows 10 with Recovery Drive after blue screen Recovery error











up vote
1
down vote

favorite












I am getting this blue screen message on Windows 10 machine. (I cannot boot into safe mode or see any other Windows OS options.)



Recovery

Your PC/Device needs to be repaired

The Boot Configuration Data file doesn't contain valid information for an operating system.

File:BCD
Error code: 0xc0000098


I have created a recovery drive and tried the Reset PC options. I get this information.



Reset this PC - remove everything

Unable to rest this PC. A required drive partition is missing.


Reset this PC - Keep my files

The drive when Windows is locked. Unlock the drive and try again.


I have run chkdsk on the C: partition but all looks fine.



As I upgraded from Windows8 using the online upgrade feature I do not have a Windows 10 disc to reinstall from. Can I use any Windows 10 disk including an OEM version to kickstart the rebuild? Or are there other tools available for fixing the BCD?










share|improve this question






















  • Run chkdsk on all partitions, it is complaining about the boot partition which is not C.
    – Moab
    May 2 '16 at 23:25










  • So how do I run chkdsk on BCD?
    – ChrisGuest
    May 3 '16 at 0:05






  • 1




    short story, assign the boot partition a drive letter, then run chkdsk on that drive letter, when done you can remove the drive letter. You should also check the smart data on that hard drive to see if it has failing sectors, which I suspect.
    – Moab
    May 3 '16 at 0:21










  • Thanks, I'll try that. This answer explains the process: superuser.com/a/989187/51443
    – ChrisGuest
    May 3 '16 at 0:46















up vote
1
down vote

favorite












I am getting this blue screen message on Windows 10 machine. (I cannot boot into safe mode or see any other Windows OS options.)



Recovery

Your PC/Device needs to be repaired

The Boot Configuration Data file doesn't contain valid information for an operating system.

File:BCD
Error code: 0xc0000098


I have created a recovery drive and tried the Reset PC options. I get this information.



Reset this PC - remove everything

Unable to rest this PC. A required drive partition is missing.


Reset this PC - Keep my files

The drive when Windows is locked. Unlock the drive and try again.


I have run chkdsk on the C: partition but all looks fine.



As I upgraded from Windows8 using the online upgrade feature I do not have a Windows 10 disc to reinstall from. Can I use any Windows 10 disk including an OEM version to kickstart the rebuild? Or are there other tools available for fixing the BCD?










share|improve this question






















  • Run chkdsk on all partitions, it is complaining about the boot partition which is not C.
    – Moab
    May 2 '16 at 23:25










  • So how do I run chkdsk on BCD?
    – ChrisGuest
    May 3 '16 at 0:05






  • 1




    short story, assign the boot partition a drive letter, then run chkdsk on that drive letter, when done you can remove the drive letter. You should also check the smart data on that hard drive to see if it has failing sectors, which I suspect.
    – Moab
    May 3 '16 at 0:21










  • Thanks, I'll try that. This answer explains the process: superuser.com/a/989187/51443
    – ChrisGuest
    May 3 '16 at 0:46













up vote
1
down vote

favorite









up vote
1
down vote

favorite











I am getting this blue screen message on Windows 10 machine. (I cannot boot into safe mode or see any other Windows OS options.)



Recovery

Your PC/Device needs to be repaired

The Boot Configuration Data file doesn't contain valid information for an operating system.

File:BCD
Error code: 0xc0000098


I have created a recovery drive and tried the Reset PC options. I get this information.



Reset this PC - remove everything

Unable to rest this PC. A required drive partition is missing.


Reset this PC - Keep my files

The drive when Windows is locked. Unlock the drive and try again.


I have run chkdsk on the C: partition but all looks fine.



As I upgraded from Windows8 using the online upgrade feature I do not have a Windows 10 disc to reinstall from. Can I use any Windows 10 disk including an OEM version to kickstart the rebuild? Or are there other tools available for fixing the BCD?










share|improve this question













I am getting this blue screen message on Windows 10 machine. (I cannot boot into safe mode or see any other Windows OS options.)



Recovery

Your PC/Device needs to be repaired

The Boot Configuration Data file doesn't contain valid information for an operating system.

File:BCD
Error code: 0xc0000098


I have created a recovery drive and tried the Reset PC options. I get this information.



Reset this PC - remove everything

Unable to rest this PC. A required drive partition is missing.


Reset this PC - Keep my files

The drive when Windows is locked. Unlock the drive and try again.


I have run chkdsk on the C: partition but all looks fine.



As I upgraded from Windows8 using the online upgrade feature I do not have a Windows 10 disc to reinstall from. Can I use any Windows 10 disk including an OEM version to kickstart the rebuild? Or are there other tools available for fixing the BCD?







windows-10 bcd






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked May 2 '16 at 7:09









ChrisGuest

147312




147312












  • Run chkdsk on all partitions, it is complaining about the boot partition which is not C.
    – Moab
    May 2 '16 at 23:25










  • So how do I run chkdsk on BCD?
    – ChrisGuest
    May 3 '16 at 0:05






  • 1




    short story, assign the boot partition a drive letter, then run chkdsk on that drive letter, when done you can remove the drive letter. You should also check the smart data on that hard drive to see if it has failing sectors, which I suspect.
    – Moab
    May 3 '16 at 0:21










  • Thanks, I'll try that. This answer explains the process: superuser.com/a/989187/51443
    – ChrisGuest
    May 3 '16 at 0:46


















  • Run chkdsk on all partitions, it is complaining about the boot partition which is not C.
    – Moab
    May 2 '16 at 23:25










  • So how do I run chkdsk on BCD?
    – ChrisGuest
    May 3 '16 at 0:05






  • 1




    short story, assign the boot partition a drive letter, then run chkdsk on that drive letter, when done you can remove the drive letter. You should also check the smart data on that hard drive to see if it has failing sectors, which I suspect.
    – Moab
    May 3 '16 at 0:21










  • Thanks, I'll try that. This answer explains the process: superuser.com/a/989187/51443
    – ChrisGuest
    May 3 '16 at 0:46
















Run chkdsk on all partitions, it is complaining about the boot partition which is not C.
– Moab
May 2 '16 at 23:25




Run chkdsk on all partitions, it is complaining about the boot partition which is not C.
– Moab
May 2 '16 at 23:25












So how do I run chkdsk on BCD?
– ChrisGuest
May 3 '16 at 0:05




So how do I run chkdsk on BCD?
– ChrisGuest
May 3 '16 at 0:05




1




1




short story, assign the boot partition a drive letter, then run chkdsk on that drive letter, when done you can remove the drive letter. You should also check the smart data on that hard drive to see if it has failing sectors, which I suspect.
– Moab
May 3 '16 at 0:21




short story, assign the boot partition a drive letter, then run chkdsk on that drive letter, when done you can remove the drive letter. You should also check the smart data on that hard drive to see if it has failing sectors, which I suspect.
– Moab
May 3 '16 at 0:21












Thanks, I'll try that. This answer explains the process: superuser.com/a/989187/51443
– ChrisGuest
May 3 '16 at 0:46




Thanks, I'll try that. This answer explains the process: superuser.com/a/989187/51443
– ChrisGuest
May 3 '16 at 0:46










2 Answers
2






active

oldest

votes

















up vote
0
down vote













Firstly: you can download the Windows 10 Installation media from the windows website directly. You will need to use a friend's computer to do this. You can then use the media creation tool to create an installation DVD or USB.



Secondly: Windows 10 sometimes shows errors like this on boot if it has recently downloaded a new update and there was not enough space on the C: partition to install the update during a system restart. The only option is to reformat the drive and reinstall Windows 10 - the Activation Key will be stored online by Windows, so you will not need this as long as you were using Genuine Windows.



I hope you had a backup of your data... Otherwise there are a number of ways you may be able to recover your files: by removing the drive from the computer and connecting it to another before formatting; by booting into Ubuntu from a USB drive; or by using a Windows Installation Disk to access the files via the "load drivers" button in the "repair" option.



Good luck!






share|improve this answer























  • Yes, the data is backed up. Oddly I can mount the drive fine and copy it to another without any problem at all.
    – ChrisGuest
    May 2 '16 at 13:38










  • Re: Activation Key. Does Microsoft match it to the computer by the MAC address or something?
    – ChrisGuest
    May 2 '16 at 13:39










  • I believe it matches it by reference to the motherboard itself. I have had issues before when swapping out fried motherboards and have had to contact Microsoft directly to get the COA to be accepted as Genuine. As long as you have the backup data then reinstalling Windows should not be a problem. If you want guidance with the process then let me know - I have done this with so many machines now it is almost second nature.
    – Matthew
    May 3 '16 at 7:57










  • If you can mount the drive fine then this all points to it being an issue with a recent update installation. I think best to bite the bullet and reinstall the OS. Run all Updates before you transfer your backup data tho because there is a chance the problem could be caused by a conflict between an update and a hardware driver.
    – Matthew
    May 3 '16 at 8:00


















up vote
0
down vote













Fix "The drive where Windows is installed is locked"



Usually it is enough to repair boot files to fix problem,



but chkdsk will not harm ;)



And BTW once you activate Windows 10 on a computer you can clean disk and reinstall - OS will be activated automatically on same computer (MS keeps a database of activated Windows 10 per computer)






share|improve this answer





















    Your Answer








    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "3"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    autoActivateHeartbeat: false,
    convertImagesToLinks: true,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: 10,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1072056%2funable-to-boot-windows-10-with-recovery-drive-after-blue-screen-recovery-error%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    0
    down vote













    Firstly: you can download the Windows 10 Installation media from the windows website directly. You will need to use a friend's computer to do this. You can then use the media creation tool to create an installation DVD or USB.



    Secondly: Windows 10 sometimes shows errors like this on boot if it has recently downloaded a new update and there was not enough space on the C: partition to install the update during a system restart. The only option is to reformat the drive and reinstall Windows 10 - the Activation Key will be stored online by Windows, so you will not need this as long as you were using Genuine Windows.



    I hope you had a backup of your data... Otherwise there are a number of ways you may be able to recover your files: by removing the drive from the computer and connecting it to another before formatting; by booting into Ubuntu from a USB drive; or by using a Windows Installation Disk to access the files via the "load drivers" button in the "repair" option.



    Good luck!






    share|improve this answer























    • Yes, the data is backed up. Oddly I can mount the drive fine and copy it to another without any problem at all.
      – ChrisGuest
      May 2 '16 at 13:38










    • Re: Activation Key. Does Microsoft match it to the computer by the MAC address or something?
      – ChrisGuest
      May 2 '16 at 13:39










    • I believe it matches it by reference to the motherboard itself. I have had issues before when swapping out fried motherboards and have had to contact Microsoft directly to get the COA to be accepted as Genuine. As long as you have the backup data then reinstalling Windows should not be a problem. If you want guidance with the process then let me know - I have done this with so many machines now it is almost second nature.
      – Matthew
      May 3 '16 at 7:57










    • If you can mount the drive fine then this all points to it being an issue with a recent update installation. I think best to bite the bullet and reinstall the OS. Run all Updates before you transfer your backup data tho because there is a chance the problem could be caused by a conflict between an update and a hardware driver.
      – Matthew
      May 3 '16 at 8:00















    up vote
    0
    down vote













    Firstly: you can download the Windows 10 Installation media from the windows website directly. You will need to use a friend's computer to do this. You can then use the media creation tool to create an installation DVD or USB.



    Secondly: Windows 10 sometimes shows errors like this on boot if it has recently downloaded a new update and there was not enough space on the C: partition to install the update during a system restart. The only option is to reformat the drive and reinstall Windows 10 - the Activation Key will be stored online by Windows, so you will not need this as long as you were using Genuine Windows.



    I hope you had a backup of your data... Otherwise there are a number of ways you may be able to recover your files: by removing the drive from the computer and connecting it to another before formatting; by booting into Ubuntu from a USB drive; or by using a Windows Installation Disk to access the files via the "load drivers" button in the "repair" option.



    Good luck!






    share|improve this answer























    • Yes, the data is backed up. Oddly I can mount the drive fine and copy it to another without any problem at all.
      – ChrisGuest
      May 2 '16 at 13:38










    • Re: Activation Key. Does Microsoft match it to the computer by the MAC address or something?
      – ChrisGuest
      May 2 '16 at 13:39










    • I believe it matches it by reference to the motherboard itself. I have had issues before when swapping out fried motherboards and have had to contact Microsoft directly to get the COA to be accepted as Genuine. As long as you have the backup data then reinstalling Windows should not be a problem. If you want guidance with the process then let me know - I have done this with so many machines now it is almost second nature.
      – Matthew
      May 3 '16 at 7:57










    • If you can mount the drive fine then this all points to it being an issue with a recent update installation. I think best to bite the bullet and reinstall the OS. Run all Updates before you transfer your backup data tho because there is a chance the problem could be caused by a conflict between an update and a hardware driver.
      – Matthew
      May 3 '16 at 8:00













    up vote
    0
    down vote










    up vote
    0
    down vote









    Firstly: you can download the Windows 10 Installation media from the windows website directly. You will need to use a friend's computer to do this. You can then use the media creation tool to create an installation DVD or USB.



    Secondly: Windows 10 sometimes shows errors like this on boot if it has recently downloaded a new update and there was not enough space on the C: partition to install the update during a system restart. The only option is to reformat the drive and reinstall Windows 10 - the Activation Key will be stored online by Windows, so you will not need this as long as you were using Genuine Windows.



    I hope you had a backup of your data... Otherwise there are a number of ways you may be able to recover your files: by removing the drive from the computer and connecting it to another before formatting; by booting into Ubuntu from a USB drive; or by using a Windows Installation Disk to access the files via the "load drivers" button in the "repair" option.



    Good luck!






    share|improve this answer














    Firstly: you can download the Windows 10 Installation media from the windows website directly. You will need to use a friend's computer to do this. You can then use the media creation tool to create an installation DVD or USB.



    Secondly: Windows 10 sometimes shows errors like this on boot if it has recently downloaded a new update and there was not enough space on the C: partition to install the update during a system restart. The only option is to reformat the drive and reinstall Windows 10 - the Activation Key will be stored online by Windows, so you will not need this as long as you were using Genuine Windows.



    I hope you had a backup of your data... Otherwise there are a number of ways you may be able to recover your files: by removing the drive from the computer and connecting it to another before formatting; by booting into Ubuntu from a USB drive; or by using a Windows Installation Disk to access the files via the "load drivers" button in the "repair" option.



    Good luck!







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited May 2 '16 at 8:49

























    answered May 2 '16 at 7:33









    Matthew

    6952621




    6952621












    • Yes, the data is backed up. Oddly I can mount the drive fine and copy it to another without any problem at all.
      – ChrisGuest
      May 2 '16 at 13:38










    • Re: Activation Key. Does Microsoft match it to the computer by the MAC address or something?
      – ChrisGuest
      May 2 '16 at 13:39










    • I believe it matches it by reference to the motherboard itself. I have had issues before when swapping out fried motherboards and have had to contact Microsoft directly to get the COA to be accepted as Genuine. As long as you have the backup data then reinstalling Windows should not be a problem. If you want guidance with the process then let me know - I have done this with so many machines now it is almost second nature.
      – Matthew
      May 3 '16 at 7:57










    • If you can mount the drive fine then this all points to it being an issue with a recent update installation. I think best to bite the bullet and reinstall the OS. Run all Updates before you transfer your backup data tho because there is a chance the problem could be caused by a conflict between an update and a hardware driver.
      – Matthew
      May 3 '16 at 8:00


















    • Yes, the data is backed up. Oddly I can mount the drive fine and copy it to another without any problem at all.
      – ChrisGuest
      May 2 '16 at 13:38










    • Re: Activation Key. Does Microsoft match it to the computer by the MAC address or something?
      – ChrisGuest
      May 2 '16 at 13:39










    • I believe it matches it by reference to the motherboard itself. I have had issues before when swapping out fried motherboards and have had to contact Microsoft directly to get the COA to be accepted as Genuine. As long as you have the backup data then reinstalling Windows should not be a problem. If you want guidance with the process then let me know - I have done this with so many machines now it is almost second nature.
      – Matthew
      May 3 '16 at 7:57










    • If you can mount the drive fine then this all points to it being an issue with a recent update installation. I think best to bite the bullet and reinstall the OS. Run all Updates before you transfer your backup data tho because there is a chance the problem could be caused by a conflict between an update and a hardware driver.
      – Matthew
      May 3 '16 at 8:00
















    Yes, the data is backed up. Oddly I can mount the drive fine and copy it to another without any problem at all.
    – ChrisGuest
    May 2 '16 at 13:38




    Yes, the data is backed up. Oddly I can mount the drive fine and copy it to another without any problem at all.
    – ChrisGuest
    May 2 '16 at 13:38












    Re: Activation Key. Does Microsoft match it to the computer by the MAC address or something?
    – ChrisGuest
    May 2 '16 at 13:39




    Re: Activation Key. Does Microsoft match it to the computer by the MAC address or something?
    – ChrisGuest
    May 2 '16 at 13:39












    I believe it matches it by reference to the motherboard itself. I have had issues before when swapping out fried motherboards and have had to contact Microsoft directly to get the COA to be accepted as Genuine. As long as you have the backup data then reinstalling Windows should not be a problem. If you want guidance with the process then let me know - I have done this with so many machines now it is almost second nature.
    – Matthew
    May 3 '16 at 7:57




    I believe it matches it by reference to the motherboard itself. I have had issues before when swapping out fried motherboards and have had to contact Microsoft directly to get the COA to be accepted as Genuine. As long as you have the backup data then reinstalling Windows should not be a problem. If you want guidance with the process then let me know - I have done this with so many machines now it is almost second nature.
    – Matthew
    May 3 '16 at 7:57












    If you can mount the drive fine then this all points to it being an issue with a recent update installation. I think best to bite the bullet and reinstall the OS. Run all Updates before you transfer your backup data tho because there is a chance the problem could be caused by a conflict between an update and a hardware driver.
    – Matthew
    May 3 '16 at 8:00




    If you can mount the drive fine then this all points to it being an issue with a recent update installation. I think best to bite the bullet and reinstall the OS. Run all Updates before you transfer your backup data tho because there is a chance the problem could be caused by a conflict between an update and a hardware driver.
    – Matthew
    May 3 '16 at 8:00












    up vote
    0
    down vote













    Fix "The drive where Windows is installed is locked"



    Usually it is enough to repair boot files to fix problem,



    but chkdsk will not harm ;)



    And BTW once you activate Windows 10 on a computer you can clean disk and reinstall - OS will be activated automatically on same computer (MS keeps a database of activated Windows 10 per computer)






    share|improve this answer

























      up vote
      0
      down vote













      Fix "The drive where Windows is installed is locked"



      Usually it is enough to repair boot files to fix problem,



      but chkdsk will not harm ;)



      And BTW once you activate Windows 10 on a computer you can clean disk and reinstall - OS will be activated automatically on same computer (MS keeps a database of activated Windows 10 per computer)






      share|improve this answer























        up vote
        0
        down vote










        up vote
        0
        down vote









        Fix "The drive where Windows is installed is locked"



        Usually it is enough to repair boot files to fix problem,



        but chkdsk will not harm ;)



        And BTW once you activate Windows 10 on a computer you can clean disk and reinstall - OS will be activated automatically on same computer (MS keeps a database of activated Windows 10 per computer)






        share|improve this answer












        Fix "The drive where Windows is installed is locked"



        Usually it is enough to repair boot files to fix problem,



        but chkdsk will not harm ;)



        And BTW once you activate Windows 10 on a computer you can clean disk and reinstall - OS will be activated automatically on same computer (MS keeps a database of activated Windows 10 per computer)







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered May 7 '16 at 20:29









        snayob

        3,82911018




        3,82911018






























            draft saved

            draft discarded




















































            Thanks for contributing an answer to Super User!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.





            Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


            Please pay close attention to the following guidance:


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1072056%2funable-to-boot-windows-10-with-recovery-drive-after-blue-screen-recovery-error%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            Plaza Victoria

            Brian Clough

            Cáceres