Setting up swan DVR mobile












0














I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!










share|improve this question
























  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22
















0














I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!










share|improve this question
























  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22














0












0








0







I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!










share|improve this question















I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!







windows-7 google-chrome dvr browser-plugin






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 29 '14 at 13:21









gronostaj

27.9k1368107




27.9k1368107










asked Aug 29 '14 at 12:49









user3529649

312




312












  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22


















  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22
















Which browser are you using?
– gronostaj
Aug 29 '14 at 12:50




Which browser are you using?
– gronostaj
Aug 29 '14 at 12:50












Google chrome, also tried in IE8.
– user3529649
Aug 29 '14 at 12:53




Google chrome, also tried in IE8.
– user3529649
Aug 29 '14 at 12:53












I have added appropriate tags. Btw, you should really enable Windows Update.
– gronostaj
Aug 29 '14 at 13:22




I have added appropriate tags. Btw, you should really enable Windows Update.
– gronostaj
Aug 29 '14 at 13:22










2 Answers
2






active

oldest

votes


















0














Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




  1. Ensure local account is Administrator (or part of group)

  2. Tested in Chrome/Firefox & Internet Explorer

  3. Installed, Restarted Machine.

  4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






share|improve this answer































    -1














    Add the IP or address to compatibility settings in IE. This always works for me.



    Good luck and I hope this helps others.






    share|improve this answer

















    • 1




      As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
      – Vylix
      Aug 15 '17 at 4:59











    Your Answer








    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "3"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    autoActivateHeartbeat: false,
    convertImagesToLinks: true,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: 10,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f804671%2fsetting-up-swan-dvr-mobile%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




    1. Ensure local account is Administrator (or part of group)

    2. Tested in Chrome/Firefox & Internet Explorer

    3. Installed, Restarted Machine.

    4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


    These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






    share|improve this answer




























      0














      Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




      1. Ensure local account is Administrator (or part of group)

      2. Tested in Chrome/Firefox & Internet Explorer

      3. Installed, Restarted Machine.

      4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


      These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






      share|improve this answer


























        0












        0








        0






        Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




        1. Ensure local account is Administrator (or part of group)

        2. Tested in Chrome/Firefox & Internet Explorer

        3. Installed, Restarted Machine.

        4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


        These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






        share|improve this answer














        Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




        1. Ensure local account is Administrator (or part of group)

        2. Tested in Chrome/Firefox & Internet Explorer

        3. Installed, Restarted Machine.

        4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


        These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Jan 19 '17 at 0:24









        alljamin

        8801820




        8801820










        answered Jan 18 '17 at 2:32









        user3213283

        1




        1

























            -1














            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.






            share|improve this answer

















            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59
















            -1














            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.






            share|improve this answer

















            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59














            -1












            -1








            -1






            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.






            share|improve this answer












            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Aug 15 '17 at 0:28









            Raymond

            1




            1








            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59














            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59








            1




            1




            As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
            – Vylix
            Aug 15 '17 at 4:59




            As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
            – Vylix
            Aug 15 '17 at 4:59


















            draft saved

            draft discarded




















































            Thanks for contributing an answer to Super User!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.





            Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


            Please pay close attention to the following guidance:


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f804671%2fsetting-up-swan-dvr-mobile%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            Plaza Victoria

            In PowerPoint, is there a keyboard shortcut for bulleted / numbered list?

            How to put 3 figures in Latex with 2 figures side by side and 1 below these side by side images but in...