Setting up swan DVR mobile












0














I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!










share|improve this question
























  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22
















0














I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!










share|improve this question
























  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22














0












0








0







I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!










share|improve this question















I need help setting up my swan DVR, specifically connecting it to my router. The main issue is in the network setup, it asks for a media port (default 09000) and a web port (default 00080). I'm not sure wether to configure these somehow.



I can connect to the devices IP using the local device ip, but I get a page that reads "You haven't installed the plugin or it's not the latest version, Please click download to install the latest version, Please restart safari after plugin installation", the file I download is "SurveilClient.dmg" (which I'm not sure what to do with).



If I can get it to work locally I'm pretty comfortable with port forwarding to allow access from non-local networks.



Finally, I am currently running a 64 bit windows 7 operating system, so the safari error threw me slightly.



Thanks in advance for the help!







windows-7 google-chrome dvr browser-plugin






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 29 '14 at 13:21









gronostaj

27.9k1368107




27.9k1368107










asked Aug 29 '14 at 12:49









user3529649

312




312












  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22


















  • Which browser are you using?
    – gronostaj
    Aug 29 '14 at 12:50










  • Google chrome, also tried in IE8.
    – user3529649
    Aug 29 '14 at 12:53










  • I have added appropriate tags. Btw, you should really enable Windows Update.
    – gronostaj
    Aug 29 '14 at 13:22
















Which browser are you using?
– gronostaj
Aug 29 '14 at 12:50




Which browser are you using?
– gronostaj
Aug 29 '14 at 12:50












Google chrome, also tried in IE8.
– user3529649
Aug 29 '14 at 12:53




Google chrome, also tried in IE8.
– user3529649
Aug 29 '14 at 12:53












I have added appropriate tags. Btw, you should really enable Windows Update.
– gronostaj
Aug 29 '14 at 13:22




I have added appropriate tags. Btw, you should really enable Windows Update.
– gronostaj
Aug 29 '14 at 13:22










2 Answers
2






active

oldest

votes


















0














Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




  1. Ensure local account is Administrator (or part of group)

  2. Tested in Chrome/Firefox & Internet Explorer

  3. Installed, Restarted Machine.

  4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






share|improve this answer































    -1














    Add the IP or address to compatibility settings in IE. This always works for me.



    Good luck and I hope this helps others.






    share|improve this answer

















    • 1




      As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
      – Vylix
      Aug 15 '17 at 4:59











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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




    1. Ensure local account is Administrator (or part of group)

    2. Tested in Chrome/Firefox & Internet Explorer

    3. Installed, Restarted Machine.

    4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


    These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






    share|improve this answer




























      0














      Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




      1. Ensure local account is Administrator (or part of group)

      2. Tested in Chrome/Firefox & Internet Explorer

      3. Installed, Restarted Machine.

      4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


      These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






      share|improve this answer


























        0












        0








        0






        Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




        1. Ensure local account is Administrator (or part of group)

        2. Tested in Chrome/Firefox & Internet Explorer

        3. Installed, Restarted Machine.

        4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


        These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.






        share|improve this answer














        Just for anyone else that is having this problem, here are some of the things I have done to resolve it (that seem to work) after installing the plugin/add on.




        1. Ensure local account is Administrator (or part of group)

        2. Tested in Chrome/Firefox & Internet Explorer

        3. Installed, Restarted Machine.

        4. Right Click both Chrome & Firefox and ran as Compatibility Mode with Administrator Access and Windows 7


        These things seem to get it working for me on a Windows 10 machine. Might help, might not. Just offering.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Jan 19 '17 at 0:24









        alljamin

        8801820




        8801820










        answered Jan 18 '17 at 2:32









        user3213283

        1




        1

























            -1














            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.






            share|improve this answer

















            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59
















            -1














            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.






            share|improve this answer

















            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59














            -1












            -1








            -1






            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.






            share|improve this answer












            Add the IP or address to compatibility settings in IE. This always works for me.



            Good luck and I hope this helps others.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Aug 15 '17 at 0:28









            Raymond

            1




            1








            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59














            • 1




              As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
              – Vylix
              Aug 15 '17 at 4:59








            1




            1




            As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
            – Vylix
            Aug 15 '17 at 4:59




            As of current form, this is a very short post. Could you please flesh out your answer, why this work, how to add the IP to compatibility settings, and such?
            – Vylix
            Aug 15 '17 at 4:59


















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