Windows 10 doesn't recognize a Microsoft account
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-1
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I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this:
It looks like this isn't a Microsoft account. Try another email address or sign up for a new one.
It definitely is an Office 365 account that was being used to log in in the previous computer. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point.
Any ideas what's going on here?
windows-10 microsoft
asked Nov 14 at 14:59
pupeno
4,050135279
add a comment |
up vote
-1
down vote
favorite
I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this:
It looks like this isn't a Microsoft account. Try another email address or sign up for a new one.
It definitely is an Office 365 account that was being used to log in in the previous computer. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point.
Any ideas what's going on here?
windows-10 microsoft
asked Nov 14 at 14:59
pupeno
4,050135279
3
A Office 365 account is used for activating Office, not to logon to Windows.
– harrymc
Nov 14 at 15:10
Let us continue this discussion in chat.
– pupeno
Nov 14 at 15:40
Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. For the question by Ramhound see this link.
– harrymc
Nov 14 at 15:54
@harrymc: there's a chat going on as well. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done.
– pupeno
Nov 14 at 15:58
add a comment |
up vote
-1
down vote
favorite
up vote
-1
down vote
favorite
I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this:
It looks like this isn't a Microsoft account. Try another email address or sign up for a new one.
It definitely is an Office 365 account that was being used to log in in the previous computer. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point.
Any ideas what's going on here?
windows-10 microsoft
asked Nov 14 at 14:59
pupeno
4,050135279
I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this:
It looks like this isn't a Microsoft account. Try another email address or sign up for a new one.
It definitely is an Office 365 account that was being used to log in in the previous computer. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point.
Any ideas what's going on here?
windows-10 microsoft
windows-10 microsoft
asked Nov 14 at 14:59
pupeno
4,050135279
asked Nov 14 at 14:59
pupeno
4,050135279
edited Nov 14 at 17:30
asked Nov 14 at 14:59
pupeno
4,050135279
asked Nov 14 at 14:59
pupeno
4,050135279
asked Nov 14 at 14:59
pupeno
4,050135279
4,050135279
3
A Office 365 account is used for activating Office, not to logon to Windows.
– harrymc
Nov 14 at 15:10
Let us continue this discussion in chat.
– pupeno
Nov 14 at 15:40
Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. For the question by Ramhound see this link.
– harrymc
Nov 14 at 15:54
@harrymc: there's a chat going on as well. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done.
– pupeno
Nov 14 at 15:58
add a comment |
3
A Office 365 account is used for activating Office, not to logon to Windows.
– harrymc
Nov 14 at 15:10
Let us continue this discussion in chat.
– pupeno
Nov 14 at 15:40
Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. For the question by Ramhound see this link.
– harrymc
Nov 14 at 15:54
@harrymc: there's a chat going on as well. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done.
– pupeno
Nov 14 at 15:58
3
3
A Office 365 account is used for activating Office, not to logon to Windows.
– harrymc
Nov 14 at 15:10
A Office 365 account is used for activating Office, not to logon to Windows.
– harrymc
Nov 14 at 15:10
Let us continue this discussion in chat.
– pupeno
Nov 14 at 15:40
Let us continue this discussion in chat.
– pupeno
Nov 14 at 15:40
Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. For the question by Ramhound see this link.
– harrymc
Nov 14 at 15:54
Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. For the question by Ramhound see this link.
– harrymc
Nov 14 at 15:54
@harrymc: there's a chat going on as well. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done.
– pupeno
Nov 14 at 15:58
@harrymc: there's a chat going on as well. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done.
– pupeno
Nov 14 at 15:58
add a comment |
1 Answer
1
active
oldest
votes
up vote
0
down vote
accepted
Ok. I believe I've got the bottom of it. These computers were set up for organization and the one I re-installed I set it up for personal use. During the installation process you get to select that:
Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer.
answered Nov 14 at 17:36
pupeno
4,050135279
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
accepted
Ok. I believe I've got the bottom of it. These computers were set up for organization and the one I re-installed I set it up for personal use. During the installation process you get to select that:
Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer.
answered Nov 14 at 17:36
pupeno
4,050135279
add a comment |
up vote
0
down vote
accepted
Ok. I believe I've got the bottom of it. These computers were set up for organization and the one I re-installed I set it up for personal use. During the installation process you get to select that:
Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer.
answered Nov 14 at 17:36
pupeno
4,050135279
add a comment |
up vote
0
down vote
accepted
up vote
0
down vote
accepted
Ok. I believe I've got the bottom of it. These computers were set up for organization and the one I re-installed I set it up for personal use. During the installation process you get to select that:
Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer.
answered Nov 14 at 17:36
pupeno
4,050135279
Ok. I believe I've got the bottom of it. These computers were set up for organization and the one I re-installed I set it up for personal use. During the installation process you get to select that:
Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer.
answered Nov 14 at 17:36
pupeno
4,050135279
answered Nov 14 at 17:36
pupeno
4,050135279
answered Nov 14 at 17:36
pupeno
4,050135279
answered Nov 14 at 17:36
pupeno
4,050135279
4,050135279
add a comment |
add a comment |
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3
A Office 365 account is used for activating Office, not to logon to Windows.
– harrymc
Nov 14 at 15:10
Let us continue this discussion in chat.
– pupeno
Nov 14 at 15:40
Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. For the question by Ramhound see this link.
– harrymc
Nov 14 at 15:54
@harrymc: there's a chat going on as well. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done.
– pupeno
Nov 14 at 15:58