every gestures in touchpad is working except two fingers scrolling? (windows 10)











up vote
0
down vote

favorite












My touchpad is working fine except for two fingers scrolling. Three and four fingers scrolling gesture are also fine.



The two fingers scrolling is only working in start menu, windows setting and every windows apps. other application like chrome, windows explorer, etc is not working



I've done updating touchpad driver, changing the pointer, and every guide in the internet but none of them worked.



My laptop is acer swift 3 SF314-54.
This scrolling gesture is very necessary to have for me so please help.



Note: The two fingers scrolling is working in windows 10 start menu, and every windows 10 application. But not working in other applications such as windows explorer, chrome, and every third-party applications.










share|improve this question
























  • What is your Windows version and that of your anti-virus? (Please start a comment with the moniker of the person you are addressing like @harrymc.)
    – harrymc
    Nov 25 at 13:24










  • @harrymc my windows is windows 10 version 1803 for x64 based system (kb4467702). i use avira for the antivirus
    – izzul
    Nov 25 at 13:36










  • Try to disable avira. What make is the touchpad and which driver is installed?
    – harrymc
    Nov 25 at 14:13










  • @harrymc the driver is elan touchpad. I already tried installing synaptic but nothing happen in the device manager. The driver is still elan touchpad
    – izzul
    Nov 25 at 14:16










  • @harrymc I did turn off avira but still not working
    – izzul
    Nov 25 at 14:17















up vote
0
down vote

favorite












My touchpad is working fine except for two fingers scrolling. Three and four fingers scrolling gesture are also fine.



The two fingers scrolling is only working in start menu, windows setting and every windows apps. other application like chrome, windows explorer, etc is not working



I've done updating touchpad driver, changing the pointer, and every guide in the internet but none of them worked.



My laptop is acer swift 3 SF314-54.
This scrolling gesture is very necessary to have for me so please help.



Note: The two fingers scrolling is working in windows 10 start menu, and every windows 10 application. But not working in other applications such as windows explorer, chrome, and every third-party applications.










share|improve this question
























  • What is your Windows version and that of your anti-virus? (Please start a comment with the moniker of the person you are addressing like @harrymc.)
    – harrymc
    Nov 25 at 13:24










  • @harrymc my windows is windows 10 version 1803 for x64 based system (kb4467702). i use avira for the antivirus
    – izzul
    Nov 25 at 13:36










  • Try to disable avira. What make is the touchpad and which driver is installed?
    – harrymc
    Nov 25 at 14:13










  • @harrymc the driver is elan touchpad. I already tried installing synaptic but nothing happen in the device manager. The driver is still elan touchpad
    – izzul
    Nov 25 at 14:16










  • @harrymc I did turn off avira but still not working
    – izzul
    Nov 25 at 14:17













up vote
0
down vote

favorite









up vote
0
down vote

favorite











My touchpad is working fine except for two fingers scrolling. Three and four fingers scrolling gesture are also fine.



The two fingers scrolling is only working in start menu, windows setting and every windows apps. other application like chrome, windows explorer, etc is not working



I've done updating touchpad driver, changing the pointer, and every guide in the internet but none of them worked.



My laptop is acer swift 3 SF314-54.
This scrolling gesture is very necessary to have for me so please help.



Note: The two fingers scrolling is working in windows 10 start menu, and every windows 10 application. But not working in other applications such as windows explorer, chrome, and every third-party applications.










share|improve this question















My touchpad is working fine except for two fingers scrolling. Three and four fingers scrolling gesture are also fine.



The two fingers scrolling is only working in start menu, windows setting and every windows apps. other application like chrome, windows explorer, etc is not working



I've done updating touchpad driver, changing the pointer, and every guide in the internet but none of them worked.



My laptop is acer swift 3 SF314-54.
This scrolling gesture is very necessary to have for me so please help.



Note: The two fingers scrolling is working in windows 10 start menu, and every windows 10 application. But not working in other applications such as windows explorer, chrome, and every third-party applications.







touchpad






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Nov 25 at 13:58









Pierre.Vriens

1,20561218




1,20561218










asked Nov 25 at 13:11









izzul

12




12












  • What is your Windows version and that of your anti-virus? (Please start a comment with the moniker of the person you are addressing like @harrymc.)
    – harrymc
    Nov 25 at 13:24










  • @harrymc my windows is windows 10 version 1803 for x64 based system (kb4467702). i use avira for the antivirus
    – izzul
    Nov 25 at 13:36










  • Try to disable avira. What make is the touchpad and which driver is installed?
    – harrymc
    Nov 25 at 14:13










  • @harrymc the driver is elan touchpad. I already tried installing synaptic but nothing happen in the device manager. The driver is still elan touchpad
    – izzul
    Nov 25 at 14:16










  • @harrymc I did turn off avira but still not working
    – izzul
    Nov 25 at 14:17


















  • What is your Windows version and that of your anti-virus? (Please start a comment with the moniker of the person you are addressing like @harrymc.)
    – harrymc
    Nov 25 at 13:24










  • @harrymc my windows is windows 10 version 1803 for x64 based system (kb4467702). i use avira for the antivirus
    – izzul
    Nov 25 at 13:36










  • Try to disable avira. What make is the touchpad and which driver is installed?
    – harrymc
    Nov 25 at 14:13










  • @harrymc the driver is elan touchpad. I already tried installing synaptic but nothing happen in the device manager. The driver is still elan touchpad
    – izzul
    Nov 25 at 14:16










  • @harrymc I did turn off avira but still not working
    – izzul
    Nov 25 at 14:17
















What is your Windows version and that of your anti-virus? (Please start a comment with the moniker of the person you are addressing like @harrymc.)
– harrymc
Nov 25 at 13:24




What is your Windows version and that of your anti-virus? (Please start a comment with the moniker of the person you are addressing like @harrymc.)
– harrymc
Nov 25 at 13:24












@harrymc my windows is windows 10 version 1803 for x64 based system (kb4467702). i use avira for the antivirus
– izzul
Nov 25 at 13:36




@harrymc my windows is windows 10 version 1803 for x64 based system (kb4467702). i use avira for the antivirus
– izzul
Nov 25 at 13:36












Try to disable avira. What make is the touchpad and which driver is installed?
– harrymc
Nov 25 at 14:13




Try to disable avira. What make is the touchpad and which driver is installed?
– harrymc
Nov 25 at 14:13












@harrymc the driver is elan touchpad. I already tried installing synaptic but nothing happen in the device manager. The driver is still elan touchpad
– izzul
Nov 25 at 14:16




@harrymc the driver is elan touchpad. I already tried installing synaptic but nothing happen in the device manager. The driver is still elan touchpad
– izzul
Nov 25 at 14:16












@harrymc I did turn off avira but still not working
– izzul
Nov 25 at 14:17




@harrymc I did turn off avira but still not working
– izzul
Nov 25 at 14:17










1 Answer
1






active

oldest

votes

















up vote
0
down vote













You might try to install the Microsoft Precision Touchpad drivers.
These are made by Microsoft for Windows 10, with the intent by Microsoft
to create the "ideal" trackpad experience (just quoting).



Here are the steps to follow.



Check if you already have a Precision Touchpad



Navigate to Settings > Devices > Touchpad. If you see the text
"Your PC has a precision touchpad", you’re already using a PC with a
Precision Touchpad, which means that these drivers are already installed,
so there is no point in continuing to the next section.



Have a physical mouse ready



Just In Case, ensure to have a physical mouse, in case you will lose
touchpad functionality after installing the Precision drivers.



You might also want to create a System Restore point, to be able to easily
revert to the old drivers if you need to.



Uninstall the current driver



If you have installed the Elan or Synaptics driver, uninstall it now.



In the Device Manager, right-click the touchpad, select Uninstall,
in the pop-up tick "Delete the driver software for this device" and press OK,
and finally reboot.



Download the drivers



Your driver is Elan, but I list here also Synaptics for other readers.




  • Download Elan driver
    from Softpedia

  • Download Synaptics driver
    from Lenovo


Install the Precision drivers




  • Unzip to a temporary directory

  • Start the Device Manager

  • Under Mice and other pointing devices, right-click on the
    Elan (Synaptics) device

  • Choose Update driver

  • Click Browse my computer for driver software

  • Select Let me pick from a list of available drivers on my computer

  • Pick Have Disk…

  • Choose Browse… and navigate to the above folder

  • Select Autorun.inf in the folder

  • Select the Elan device (or Synaptics) and click Next

  • On the message Update Driver Warning, choose Yes

  • Let the driver install

  • Restart the computer


For a more detailed description of the installation with screenshots see
How to enable a Precision Touchpad for more gestures on your laptop.






share|improve this answer





















    Your Answer








    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "3"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    convertImagesToLinks: true,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: 10,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1378216%2fevery-gestures-in-touchpad-is-working-except-two-fingers-scrolling-windows-10%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    0
    down vote













    You might try to install the Microsoft Precision Touchpad drivers.
    These are made by Microsoft for Windows 10, with the intent by Microsoft
    to create the "ideal" trackpad experience (just quoting).



    Here are the steps to follow.



    Check if you already have a Precision Touchpad



    Navigate to Settings > Devices > Touchpad. If you see the text
    "Your PC has a precision touchpad", you’re already using a PC with a
    Precision Touchpad, which means that these drivers are already installed,
    so there is no point in continuing to the next section.



    Have a physical mouse ready



    Just In Case, ensure to have a physical mouse, in case you will lose
    touchpad functionality after installing the Precision drivers.



    You might also want to create a System Restore point, to be able to easily
    revert to the old drivers if you need to.



    Uninstall the current driver



    If you have installed the Elan or Synaptics driver, uninstall it now.



    In the Device Manager, right-click the touchpad, select Uninstall,
    in the pop-up tick "Delete the driver software for this device" and press OK,
    and finally reboot.



    Download the drivers



    Your driver is Elan, but I list here also Synaptics for other readers.




    • Download Elan driver
      from Softpedia

    • Download Synaptics driver
      from Lenovo


    Install the Precision drivers




    • Unzip to a temporary directory

    • Start the Device Manager

    • Under Mice and other pointing devices, right-click on the
      Elan (Synaptics) device

    • Choose Update driver

    • Click Browse my computer for driver software

    • Select Let me pick from a list of available drivers on my computer

    • Pick Have Disk…

    • Choose Browse… and navigate to the above folder

    • Select Autorun.inf in the folder

    • Select the Elan device (or Synaptics) and click Next

    • On the message Update Driver Warning, choose Yes

    • Let the driver install

    • Restart the computer


    For a more detailed description of the installation with screenshots see
    How to enable a Precision Touchpad for more gestures on your laptop.






    share|improve this answer

























      up vote
      0
      down vote













      You might try to install the Microsoft Precision Touchpad drivers.
      These are made by Microsoft for Windows 10, with the intent by Microsoft
      to create the "ideal" trackpad experience (just quoting).



      Here are the steps to follow.



      Check if you already have a Precision Touchpad



      Navigate to Settings > Devices > Touchpad. If you see the text
      "Your PC has a precision touchpad", you’re already using a PC with a
      Precision Touchpad, which means that these drivers are already installed,
      so there is no point in continuing to the next section.



      Have a physical mouse ready



      Just In Case, ensure to have a physical mouse, in case you will lose
      touchpad functionality after installing the Precision drivers.



      You might also want to create a System Restore point, to be able to easily
      revert to the old drivers if you need to.



      Uninstall the current driver



      If you have installed the Elan or Synaptics driver, uninstall it now.



      In the Device Manager, right-click the touchpad, select Uninstall,
      in the pop-up tick "Delete the driver software for this device" and press OK,
      and finally reboot.



      Download the drivers



      Your driver is Elan, but I list here also Synaptics for other readers.




      • Download Elan driver
        from Softpedia

      • Download Synaptics driver
        from Lenovo


      Install the Precision drivers




      • Unzip to a temporary directory

      • Start the Device Manager

      • Under Mice and other pointing devices, right-click on the
        Elan (Synaptics) device

      • Choose Update driver

      • Click Browse my computer for driver software

      • Select Let me pick from a list of available drivers on my computer

      • Pick Have Disk…

      • Choose Browse… and navigate to the above folder

      • Select Autorun.inf in the folder

      • Select the Elan device (or Synaptics) and click Next

      • On the message Update Driver Warning, choose Yes

      • Let the driver install

      • Restart the computer


      For a more detailed description of the installation with screenshots see
      How to enable a Precision Touchpad for more gestures on your laptop.






      share|improve this answer























        up vote
        0
        down vote










        up vote
        0
        down vote









        You might try to install the Microsoft Precision Touchpad drivers.
        These are made by Microsoft for Windows 10, with the intent by Microsoft
        to create the "ideal" trackpad experience (just quoting).



        Here are the steps to follow.



        Check if you already have a Precision Touchpad



        Navigate to Settings > Devices > Touchpad. If you see the text
        "Your PC has a precision touchpad", you’re already using a PC with a
        Precision Touchpad, which means that these drivers are already installed,
        so there is no point in continuing to the next section.



        Have a physical mouse ready



        Just In Case, ensure to have a physical mouse, in case you will lose
        touchpad functionality after installing the Precision drivers.



        You might also want to create a System Restore point, to be able to easily
        revert to the old drivers if you need to.



        Uninstall the current driver



        If you have installed the Elan or Synaptics driver, uninstall it now.



        In the Device Manager, right-click the touchpad, select Uninstall,
        in the pop-up tick "Delete the driver software for this device" and press OK,
        and finally reboot.



        Download the drivers



        Your driver is Elan, but I list here also Synaptics for other readers.




        • Download Elan driver
          from Softpedia

        • Download Synaptics driver
          from Lenovo


        Install the Precision drivers




        • Unzip to a temporary directory

        • Start the Device Manager

        • Under Mice and other pointing devices, right-click on the
          Elan (Synaptics) device

        • Choose Update driver

        • Click Browse my computer for driver software

        • Select Let me pick from a list of available drivers on my computer

        • Pick Have Disk…

        • Choose Browse… and navigate to the above folder

        • Select Autorun.inf in the folder

        • Select the Elan device (or Synaptics) and click Next

        • On the message Update Driver Warning, choose Yes

        • Let the driver install

        • Restart the computer


        For a more detailed description of the installation with screenshots see
        How to enable a Precision Touchpad for more gestures on your laptop.






        share|improve this answer












        You might try to install the Microsoft Precision Touchpad drivers.
        These are made by Microsoft for Windows 10, with the intent by Microsoft
        to create the "ideal" trackpad experience (just quoting).



        Here are the steps to follow.



        Check if you already have a Precision Touchpad



        Navigate to Settings > Devices > Touchpad. If you see the text
        "Your PC has a precision touchpad", you’re already using a PC with a
        Precision Touchpad, which means that these drivers are already installed,
        so there is no point in continuing to the next section.



        Have a physical mouse ready



        Just In Case, ensure to have a physical mouse, in case you will lose
        touchpad functionality after installing the Precision drivers.



        You might also want to create a System Restore point, to be able to easily
        revert to the old drivers if you need to.



        Uninstall the current driver



        If you have installed the Elan or Synaptics driver, uninstall it now.



        In the Device Manager, right-click the touchpad, select Uninstall,
        in the pop-up tick "Delete the driver software for this device" and press OK,
        and finally reboot.



        Download the drivers



        Your driver is Elan, but I list here also Synaptics for other readers.




        • Download Elan driver
          from Softpedia

        • Download Synaptics driver
          from Lenovo


        Install the Precision drivers




        • Unzip to a temporary directory

        • Start the Device Manager

        • Under Mice and other pointing devices, right-click on the
          Elan (Synaptics) device

        • Choose Update driver

        • Click Browse my computer for driver software

        • Select Let me pick from a list of available drivers on my computer

        • Pick Have Disk…

        • Choose Browse… and navigate to the above folder

        • Select Autorun.inf in the folder

        • Select the Elan device (or Synaptics) and click Next

        • On the message Update Driver Warning, choose Yes

        • Let the driver install

        • Restart the computer


        For a more detailed description of the installation with screenshots see
        How to enable a Precision Touchpad for more gestures on your laptop.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Nov 25 at 18:31









        harrymc

        250k11258555




        250k11258555






























            draft saved

            draft discarded




















































            Thanks for contributing an answer to Super User!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.





            Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


            Please pay close attention to the following guidance:


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1378216%2fevery-gestures-in-touchpad-is-working-except-two-fingers-scrolling-windows-10%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            Plaza Victoria

            Puebla de Zaragoza

            Musa