how to apologize for a mistake in a file





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My english is bad and I need to answer in english.
I was asking for a quotation and I realized the price was wrong after I sent the mail.
How do I apologize?
It is correct to say: sorry I corrected the file due to a mistake in the previous one.? or what else can I say?






email







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Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • The mail was for a client or a colleague? Anyways, you should send the erratum ASAP
    – DarkCygnus
    10 hours ago












  • For a customer.
    – Liss C.
    10 hours ago










  • Have you asked your boss how should you proceed with this?
    – DarkCygnus
    10 hours ago










  • she just told me to correct the quotation but i dont know how to say in the email.
    – Liss C.
    10 hours ago










  • Can I say this: I corrected the quotation due to a mistake in the previous one. ?
    – Liss C.
    10 hours ago

















up vote
0
down vote

favorite












My english is bad and I need to answer in english.
I was asking for a quotation and I realized the price was wrong after I sent the mail.
How do I apologize?
It is correct to say: sorry I corrected the file due to a mistake in the previous one.? or what else can I say?






email







share|improve this question









New contributor




Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • The mail was for a client or a colleague? Anyways, you should send the erratum ASAP
    – DarkCygnus
    10 hours ago












  • For a customer.
    – Liss C.
    10 hours ago










  • Have you asked your boss how should you proceed with this?
    – DarkCygnus
    10 hours ago










  • she just told me to correct the quotation but i dont know how to say in the email.
    – Liss C.
    10 hours ago










  • Can I say this: I corrected the quotation due to a mistake in the previous one. ?
    – Liss C.
    10 hours ago













up vote
0
down vote

favorite









up vote
0
down vote

favorite











My english is bad and I need to answer in english.
I was asking for a quotation and I realized the price was wrong after I sent the mail.
How do I apologize?
It is correct to say: sorry I corrected the file due to a mistake in the previous one.? or what else can I say?






email







share|improve this question









New contributor




Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











My english is bad and I need to answer in english.
I was asking for a quotation and I realized the price was wrong after I sent the mail.
How do I apologize?
It is correct to say: sorry I corrected the file due to a mistake in the previous one.? or what else can I say?






email




email






share|improve this question









New contributor




Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 10 hours ago





















New contributor




Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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asked 10 hours ago









Liss C.

91




91




New contributor




Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Liss C. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












  • The mail was for a client or a colleague? Anyways, you should send the erratum ASAP
    – DarkCygnus
    10 hours ago












  • For a customer.
    – Liss C.
    10 hours ago










  • Have you asked your boss how should you proceed with this?
    – DarkCygnus
    10 hours ago










  • she just told me to correct the quotation but i dont know how to say in the email.
    – Liss C.
    10 hours ago










  • Can I say this: I corrected the quotation due to a mistake in the previous one. ?
    – Liss C.
    10 hours ago


















  • The mail was for a client or a colleague? Anyways, you should send the erratum ASAP
    – DarkCygnus
    10 hours ago












  • For a customer.
    – Liss C.
    10 hours ago










  • Have you asked your boss how should you proceed with this?
    – DarkCygnus
    10 hours ago










  • she just told me to correct the quotation but i dont know how to say in the email.
    – Liss C.
    10 hours ago










  • Can I say this: I corrected the quotation due to a mistake in the previous one. ?
    – Liss C.
    10 hours ago
















The mail was for a client or a colleague? Anyways, you should send the erratum ASAP
– DarkCygnus
10 hours ago






The mail was for a client or a colleague? Anyways, you should send the erratum ASAP
– DarkCygnus
10 hours ago














For a customer.
– Liss C.
10 hours ago




For a customer.
– Liss C.
10 hours ago












Have you asked your boss how should you proceed with this?
– DarkCygnus
10 hours ago




Have you asked your boss how should you proceed with this?
– DarkCygnus
10 hours ago












she just told me to correct the quotation but i dont know how to say in the email.
– Liss C.
10 hours ago




she just told me to correct the quotation but i dont know how to say in the email.
– Liss C.
10 hours ago












Can I say this: I corrected the quotation due to a mistake in the previous one. ?
– Liss C.
10 hours ago




Can I say this: I corrected the quotation due to a mistake in the previous one. ?
– Liss C.
10 hours ago










1 Answer
1






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up vote
1
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please disregard previous quotation sent 01/01/2018, there was an error. Please find attached the correct quote. My apologies for any inconvenience.



Regards
Me






share|improve this answer

















  • 1




    This is, at best quite awkwardly stated, because it is brusquely factual and apologetic only at the end, which is likely to give the opposite of the intended impression. A good message would open with softening wording before stating the facts.
    – Chris Stratton
    5 hours ago












  • I agree with the comment above. It was the OP's mistake in the first place. The e-mail should start with an apologizing tone. If I were the customer, I would wonder why I should discard the previous quotation and why should I accept the new one.
    – scaaahu
    4 hours ago











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1 Answer
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active

oldest

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1 Answer
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active

oldest

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active

oldest

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active

oldest

votes








up vote
1
down vote













please disregard previous quotation sent 01/01/2018, there was an error. Please find attached the correct quote. My apologies for any inconvenience.



Regards
Me






share|improve this answer

















  • 1




    This is, at best quite awkwardly stated, because it is brusquely factual and apologetic only at the end, which is likely to give the opposite of the intended impression. A good message would open with softening wording before stating the facts.
    – Chris Stratton
    5 hours ago












  • I agree with the comment above. It was the OP's mistake in the first place. The e-mail should start with an apologizing tone. If I were the customer, I would wonder why I should discard the previous quotation and why should I accept the new one.
    – scaaahu
    4 hours ago















up vote
1
down vote













please disregard previous quotation sent 01/01/2018, there was an error. Please find attached the correct quote. My apologies for any inconvenience.



Regards
Me






share|improve this answer

















  • 1




    This is, at best quite awkwardly stated, because it is brusquely factual and apologetic only at the end, which is likely to give the opposite of the intended impression. A good message would open with softening wording before stating the facts.
    – Chris Stratton
    5 hours ago












  • I agree with the comment above. It was the OP's mistake in the first place. The e-mail should start with an apologizing tone. If I were the customer, I would wonder why I should discard the previous quotation and why should I accept the new one.
    – scaaahu
    4 hours ago













up vote
1
down vote










up vote
1
down vote









please disregard previous quotation sent 01/01/2018, there was an error. Please find attached the correct quote. My apologies for any inconvenience.



Regards
Me






share|improve this answer












please disregard previous quotation sent 01/01/2018, there was an error. Please find attached the correct quote. My apologies for any inconvenience.



Regards
Me







share|improve this answer












share|improve this answer



share|improve this answer










answered 6 hours ago









Kilisi

106k59241418




106k59241418








  • 1




    This is, at best quite awkwardly stated, because it is brusquely factual and apologetic only at the end, which is likely to give the opposite of the intended impression. A good message would open with softening wording before stating the facts.
    – Chris Stratton
    5 hours ago












  • I agree with the comment above. It was the OP's mistake in the first place. The e-mail should start with an apologizing tone. If I were the customer, I would wonder why I should discard the previous quotation and why should I accept the new one.
    – scaaahu
    4 hours ago














  • 1




    This is, at best quite awkwardly stated, because it is brusquely factual and apologetic only at the end, which is likely to give the opposite of the intended impression. A good message would open with softening wording before stating the facts.
    – Chris Stratton
    5 hours ago












  • I agree with the comment above. It was the OP's mistake in the first place. The e-mail should start with an apologizing tone. If I were the customer, I would wonder why I should discard the previous quotation and why should I accept the new one.
    – scaaahu
    4 hours ago








1




1




This is, at best quite awkwardly stated, because it is brusquely factual and apologetic only at the end, which is likely to give the opposite of the intended impression. A good message would open with softening wording before stating the facts.
– Chris Stratton
5 hours ago






This is, at best quite awkwardly stated, because it is brusquely factual and apologetic only at the end, which is likely to give the opposite of the intended impression. A good message would open with softening wording before stating the facts.
– Chris Stratton
5 hours ago














I agree with the comment above. It was the OP's mistake in the first place. The e-mail should start with an apologizing tone. If I were the customer, I would wonder why I should discard the previous quotation and why should I accept the new one.
– scaaahu
4 hours ago




I agree with the comment above. It was the OP's mistake in the first place. The e-mail should start with an apologizing tone. If I were the customer, I would wonder why I should discard the previous quotation and why should I accept the new one.
– scaaahu
4 hours ago










Liss C. is a new contributor. Be nice, and check out our Code of Conduct.










 

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