Memory failure on DIMM2 Dell T3500
up vote
1
down vote
favorite
I'm having troubles with my DELL T3500. It has:
- a w5590 3.33 GHz 4c/8t
- 12 GB (3 × 4 GB) RAM DDR3 1333 MHz
I get the message Memory failure on DIMM2 Dell T3500
when I turn on my computer and it starts to boot up.
I continuously hit F1 to continue so I could use my PC but now it shows in the Task Manager only 8 GB available.
How can I fix it? I already switched the RAM between slots something like 5 or 6 times. It always says DIMM2 regardless what I change.
memory bios hardware-failure
add a comment |
up vote
1
down vote
favorite
I'm having troubles with my DELL T3500. It has:
- a w5590 3.33 GHz 4c/8t
- 12 GB (3 × 4 GB) RAM DDR3 1333 MHz
I get the message Memory failure on DIMM2 Dell T3500
when I turn on my computer and it starts to boot up.
I continuously hit F1 to continue so I could use my PC but now it shows in the Task Manager only 8 GB available.
How can I fix it? I already switched the RAM between slots something like 5 or 6 times. It always says DIMM2 regardless what I change.
memory bios hardware-failure
Seems like a hardware problem. Ensure that the DIMM slot is clean. I once had to use a pencil eraser to clean the contacts on the base of the RAM sticks when I had a RAM problem (which might not be your problem).
– harrymc
Nov 24 at 19:37
@harrymc, pencil eraser isn't exactly the tool that professionals would use to clean their RAM stick contacts with. No offence :) Although, it might work.
– Aulis Ronkainen
Nov 24 at 19:44
@AulisRonkainen: One uses the tools at hand. I agree that this isn't the best tool for the job and was rather surprised that it worked. I don't recommend it, of course.
– harrymc
Nov 24 at 19:47
@harrymc, yes absolutely, I agree 100%. OP, can you run memory diagnostics or does it even show the third RAM stick?
– Aulis Ronkainen
Nov 24 at 20:06
Given that OP ends ip with 8G working (2 out of 3) I would assume three are seen and one is disabled.
– Hennes
Nov 24 at 20:21
add a comment |
up vote
1
down vote
favorite
up vote
1
down vote
favorite
I'm having troubles with my DELL T3500. It has:
- a w5590 3.33 GHz 4c/8t
- 12 GB (3 × 4 GB) RAM DDR3 1333 MHz
I get the message Memory failure on DIMM2 Dell T3500
when I turn on my computer and it starts to boot up.
I continuously hit F1 to continue so I could use my PC but now it shows in the Task Manager only 8 GB available.
How can I fix it? I already switched the RAM between slots something like 5 or 6 times. It always says DIMM2 regardless what I change.
memory bios hardware-failure
I'm having troubles with my DELL T3500. It has:
- a w5590 3.33 GHz 4c/8t
- 12 GB (3 × 4 GB) RAM DDR3 1333 MHz
I get the message Memory failure on DIMM2 Dell T3500
when I turn on my computer and it starts to boot up.
I continuously hit F1 to continue so I could use my PC but now it shows in the Task Manager only 8 GB available.
How can I fix it? I already switched the RAM between slots something like 5 or 6 times. It always says DIMM2 regardless what I change.
memory bios hardware-failure
memory bios hardware-failure
edited Nov 24 at 20:22
Hennes
58.7k792141
58.7k792141
asked Nov 24 at 18:02
Ricardo Caldera
61
61
Seems like a hardware problem. Ensure that the DIMM slot is clean. I once had to use a pencil eraser to clean the contacts on the base of the RAM sticks when I had a RAM problem (which might not be your problem).
– harrymc
Nov 24 at 19:37
@harrymc, pencil eraser isn't exactly the tool that professionals would use to clean their RAM stick contacts with. No offence :) Although, it might work.
– Aulis Ronkainen
Nov 24 at 19:44
@AulisRonkainen: One uses the tools at hand. I agree that this isn't the best tool for the job and was rather surprised that it worked. I don't recommend it, of course.
– harrymc
Nov 24 at 19:47
@harrymc, yes absolutely, I agree 100%. OP, can you run memory diagnostics or does it even show the third RAM stick?
– Aulis Ronkainen
Nov 24 at 20:06
Given that OP ends ip with 8G working (2 out of 3) I would assume three are seen and one is disabled.
– Hennes
Nov 24 at 20:21
add a comment |
Seems like a hardware problem. Ensure that the DIMM slot is clean. I once had to use a pencil eraser to clean the contacts on the base of the RAM sticks when I had a RAM problem (which might not be your problem).
– harrymc
Nov 24 at 19:37
@harrymc, pencil eraser isn't exactly the tool that professionals would use to clean their RAM stick contacts with. No offence :) Although, it might work.
– Aulis Ronkainen
Nov 24 at 19:44
@AulisRonkainen: One uses the tools at hand. I agree that this isn't the best tool for the job and was rather surprised that it worked. I don't recommend it, of course.
– harrymc
Nov 24 at 19:47
@harrymc, yes absolutely, I agree 100%. OP, can you run memory diagnostics or does it even show the third RAM stick?
– Aulis Ronkainen
Nov 24 at 20:06
Given that OP ends ip with 8G working (2 out of 3) I would assume three are seen and one is disabled.
– Hennes
Nov 24 at 20:21
Seems like a hardware problem. Ensure that the DIMM slot is clean. I once had to use a pencil eraser to clean the contacts on the base of the RAM sticks when I had a RAM problem (which might not be your problem).
– harrymc
Nov 24 at 19:37
Seems like a hardware problem. Ensure that the DIMM slot is clean. I once had to use a pencil eraser to clean the contacts on the base of the RAM sticks when I had a RAM problem (which might not be your problem).
– harrymc
Nov 24 at 19:37
@harrymc, pencil eraser isn't exactly the tool that professionals would use to clean their RAM stick contacts with. No offence :) Although, it might work.
– Aulis Ronkainen
Nov 24 at 19:44
@harrymc, pencil eraser isn't exactly the tool that professionals would use to clean their RAM stick contacts with. No offence :) Although, it might work.
– Aulis Ronkainen
Nov 24 at 19:44
@AulisRonkainen: One uses the tools at hand. I agree that this isn't the best tool for the job and was rather surprised that it worked. I don't recommend it, of course.
– harrymc
Nov 24 at 19:47
@AulisRonkainen: One uses the tools at hand. I agree that this isn't the best tool for the job and was rather surprised that it worked. I don't recommend it, of course.
– harrymc
Nov 24 at 19:47
@harrymc, yes absolutely, I agree 100%. OP, can you run memory diagnostics or does it even show the third RAM stick?
– Aulis Ronkainen
Nov 24 at 20:06
@harrymc, yes absolutely, I agree 100%. OP, can you run memory diagnostics or does it even show the third RAM stick?
– Aulis Ronkainen
Nov 24 at 20:06
Given that OP ends ip with 8G working (2 out of 3) I would assume three are seen and one is disabled.
– Hennes
Nov 24 at 20:21
Given that OP ends ip with 8G working (2 out of 3) I would assume three are seen and one is disabled.
– Hennes
Nov 24 at 20:21
add a comment |
2 Answers
2
active
oldest
votes
up vote
0
down vote
You have a Xeon W5590 CPU which uses triple channel memory. That means it can utilize 3 banks of memory at the same time for higher performance. For this reason your system also comes equipped with 3 memory modules (DDR3, 667MHz)
When your system powers on its firmware (either BIOS or UEFI in a PC) determines how much memory is present. Usually it also checks the memory.
During this check it discovered errors when accessing the DIMM in bank2. This can have multiple causes, but the most likely ones are:
- A broken memory controller (which is part of the CPU since the Nehelam series, and your CPU is a Nehelam based Xeon),
- Broken path between the memory controller and the DIMM socket (which can include dirt between the contacts)
- A broken DIMM connector (motherboard side)
- Or a broken DIMM.
Your firmware detected three 4GB DIMMs. One faulty. It made the choice of using both working DIMMs and ignoring the third, which is why you now have 2x4GB to work with.
Now to fixing this:
Since you already moved the DIMMs around and always got the same error we can assume that it is not the DIMM itself. That leaves the memory controller and the physical path between the memory controller and the DIMM.
If it is dirt then you are lucky, Cleaning the contacts might help.
If it is the motherboard then best you can do is try different configurations. Most Nehelam boards come with 6 DIMM sockets, and their layout might be described as:
Dimm 1 on channel 1A
Dimm 2 on channel 1B
Dimm 3 on channel 1C
Dimm 4 on channel 2A
Dimm 5 on channel 2B
Dimm 6 on channel 3C
Memory will usually be in the socket corresponding to 1A,1B and 1C, alloing all the memory parts to be used simultaneously. But 1A, 1C, 2B etc also may work.
May since the only Nehelam boards I owned only supported very specific memory fill sequences.
If it is the memory controller then there is nothing you can do short of replacing it. And since it is part of the CPU that means replacing the whole CPU.
Dell actually has a page listing the possible memory configurations for the T3500: dell.com/support/article/de/de/debsdt1/sln288863/… They list the 3 first slots or all six slots as possible configuration for 4 GB RAM modules.
– User025
Nov 24 at 21:24
This can't be a problem with the CPU, which by the documentation can support up to 144 GB. It's surely a motherboard limitation.
– harrymc
Nov 24 at 21:29
add a comment |
up vote
-1
down vote
Dell
specifies
that for 12 GB the 4GB sticks should be in DIMM1, DIMM2 and DIMM3.
However, according to the Crucial site article
Dell Precision Workstation T3500 compatible upgrades,
it only proposes upgrades in single 4 GB or two 4 GB,
so the manual might be misleading.
I suggest running the Crucial memory scanner
to see what it suggests as memory upgrades for your computer.
Check well the specifications of the sticks it suggests against the ones
you bought.
It might be that some property of your RAM makes it impossible for the motherboard
to accept more than two. Normally this is caused by too-large memory chips
or too many memory channels on the each stick.
I also suggest cleaning well all contacts.
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
You have a Xeon W5590 CPU which uses triple channel memory. That means it can utilize 3 banks of memory at the same time for higher performance. For this reason your system also comes equipped with 3 memory modules (DDR3, 667MHz)
When your system powers on its firmware (either BIOS or UEFI in a PC) determines how much memory is present. Usually it also checks the memory.
During this check it discovered errors when accessing the DIMM in bank2. This can have multiple causes, but the most likely ones are:
- A broken memory controller (which is part of the CPU since the Nehelam series, and your CPU is a Nehelam based Xeon),
- Broken path between the memory controller and the DIMM socket (which can include dirt between the contacts)
- A broken DIMM connector (motherboard side)
- Or a broken DIMM.
Your firmware detected three 4GB DIMMs. One faulty. It made the choice of using both working DIMMs and ignoring the third, which is why you now have 2x4GB to work with.
Now to fixing this:
Since you already moved the DIMMs around and always got the same error we can assume that it is not the DIMM itself. That leaves the memory controller and the physical path between the memory controller and the DIMM.
If it is dirt then you are lucky, Cleaning the contacts might help.
If it is the motherboard then best you can do is try different configurations. Most Nehelam boards come with 6 DIMM sockets, and their layout might be described as:
Dimm 1 on channel 1A
Dimm 2 on channel 1B
Dimm 3 on channel 1C
Dimm 4 on channel 2A
Dimm 5 on channel 2B
Dimm 6 on channel 3C
Memory will usually be in the socket corresponding to 1A,1B and 1C, alloing all the memory parts to be used simultaneously. But 1A, 1C, 2B etc also may work.
May since the only Nehelam boards I owned only supported very specific memory fill sequences.
If it is the memory controller then there is nothing you can do short of replacing it. And since it is part of the CPU that means replacing the whole CPU.
Dell actually has a page listing the possible memory configurations for the T3500: dell.com/support/article/de/de/debsdt1/sln288863/… They list the 3 first slots or all six slots as possible configuration for 4 GB RAM modules.
– User025
Nov 24 at 21:24
This can't be a problem with the CPU, which by the documentation can support up to 144 GB. It's surely a motherboard limitation.
– harrymc
Nov 24 at 21:29
add a comment |
up vote
0
down vote
You have a Xeon W5590 CPU which uses triple channel memory. That means it can utilize 3 banks of memory at the same time for higher performance. For this reason your system also comes equipped with 3 memory modules (DDR3, 667MHz)
When your system powers on its firmware (either BIOS or UEFI in a PC) determines how much memory is present. Usually it also checks the memory.
During this check it discovered errors when accessing the DIMM in bank2. This can have multiple causes, but the most likely ones are:
- A broken memory controller (which is part of the CPU since the Nehelam series, and your CPU is a Nehelam based Xeon),
- Broken path between the memory controller and the DIMM socket (which can include dirt between the contacts)
- A broken DIMM connector (motherboard side)
- Or a broken DIMM.
Your firmware detected three 4GB DIMMs. One faulty. It made the choice of using both working DIMMs and ignoring the third, which is why you now have 2x4GB to work with.
Now to fixing this:
Since you already moved the DIMMs around and always got the same error we can assume that it is not the DIMM itself. That leaves the memory controller and the physical path between the memory controller and the DIMM.
If it is dirt then you are lucky, Cleaning the contacts might help.
If it is the motherboard then best you can do is try different configurations. Most Nehelam boards come with 6 DIMM sockets, and their layout might be described as:
Dimm 1 on channel 1A
Dimm 2 on channel 1B
Dimm 3 on channel 1C
Dimm 4 on channel 2A
Dimm 5 on channel 2B
Dimm 6 on channel 3C
Memory will usually be in the socket corresponding to 1A,1B and 1C, alloing all the memory parts to be used simultaneously. But 1A, 1C, 2B etc also may work.
May since the only Nehelam boards I owned only supported very specific memory fill sequences.
If it is the memory controller then there is nothing you can do short of replacing it. And since it is part of the CPU that means replacing the whole CPU.
Dell actually has a page listing the possible memory configurations for the T3500: dell.com/support/article/de/de/debsdt1/sln288863/… They list the 3 first slots or all six slots as possible configuration for 4 GB RAM modules.
– User025
Nov 24 at 21:24
This can't be a problem with the CPU, which by the documentation can support up to 144 GB. It's surely a motherboard limitation.
– harrymc
Nov 24 at 21:29
add a comment |
up vote
0
down vote
up vote
0
down vote
You have a Xeon W5590 CPU which uses triple channel memory. That means it can utilize 3 banks of memory at the same time for higher performance. For this reason your system also comes equipped with 3 memory modules (DDR3, 667MHz)
When your system powers on its firmware (either BIOS or UEFI in a PC) determines how much memory is present. Usually it also checks the memory.
During this check it discovered errors when accessing the DIMM in bank2. This can have multiple causes, but the most likely ones are:
- A broken memory controller (which is part of the CPU since the Nehelam series, and your CPU is a Nehelam based Xeon),
- Broken path between the memory controller and the DIMM socket (which can include dirt between the contacts)
- A broken DIMM connector (motherboard side)
- Or a broken DIMM.
Your firmware detected three 4GB DIMMs. One faulty. It made the choice of using both working DIMMs and ignoring the third, which is why you now have 2x4GB to work with.
Now to fixing this:
Since you already moved the DIMMs around and always got the same error we can assume that it is not the DIMM itself. That leaves the memory controller and the physical path between the memory controller and the DIMM.
If it is dirt then you are lucky, Cleaning the contacts might help.
If it is the motherboard then best you can do is try different configurations. Most Nehelam boards come with 6 DIMM sockets, and their layout might be described as:
Dimm 1 on channel 1A
Dimm 2 on channel 1B
Dimm 3 on channel 1C
Dimm 4 on channel 2A
Dimm 5 on channel 2B
Dimm 6 on channel 3C
Memory will usually be in the socket corresponding to 1A,1B and 1C, alloing all the memory parts to be used simultaneously. But 1A, 1C, 2B etc also may work.
May since the only Nehelam boards I owned only supported very specific memory fill sequences.
If it is the memory controller then there is nothing you can do short of replacing it. And since it is part of the CPU that means replacing the whole CPU.
You have a Xeon W5590 CPU which uses triple channel memory. That means it can utilize 3 banks of memory at the same time for higher performance. For this reason your system also comes equipped with 3 memory modules (DDR3, 667MHz)
When your system powers on its firmware (either BIOS or UEFI in a PC) determines how much memory is present. Usually it also checks the memory.
During this check it discovered errors when accessing the DIMM in bank2. This can have multiple causes, but the most likely ones are:
- A broken memory controller (which is part of the CPU since the Nehelam series, and your CPU is a Nehelam based Xeon),
- Broken path between the memory controller and the DIMM socket (which can include dirt between the contacts)
- A broken DIMM connector (motherboard side)
- Or a broken DIMM.
Your firmware detected three 4GB DIMMs. One faulty. It made the choice of using both working DIMMs and ignoring the third, which is why you now have 2x4GB to work with.
Now to fixing this:
Since you already moved the DIMMs around and always got the same error we can assume that it is not the DIMM itself. That leaves the memory controller and the physical path between the memory controller and the DIMM.
If it is dirt then you are lucky, Cleaning the contacts might help.
If it is the motherboard then best you can do is try different configurations. Most Nehelam boards come with 6 DIMM sockets, and their layout might be described as:
Dimm 1 on channel 1A
Dimm 2 on channel 1B
Dimm 3 on channel 1C
Dimm 4 on channel 2A
Dimm 5 on channel 2B
Dimm 6 on channel 3C
Memory will usually be in the socket corresponding to 1A,1B and 1C, alloing all the memory parts to be used simultaneously. But 1A, 1C, 2B etc also may work.
May since the only Nehelam boards I owned only supported very specific memory fill sequences.
If it is the memory controller then there is nothing you can do short of replacing it. And since it is part of the CPU that means replacing the whole CPU.
answered Nov 24 at 20:20
Hennes
58.7k792141
58.7k792141
Dell actually has a page listing the possible memory configurations for the T3500: dell.com/support/article/de/de/debsdt1/sln288863/… They list the 3 first slots or all six slots as possible configuration for 4 GB RAM modules.
– User025
Nov 24 at 21:24
This can't be a problem with the CPU, which by the documentation can support up to 144 GB. It's surely a motherboard limitation.
– harrymc
Nov 24 at 21:29
add a comment |
Dell actually has a page listing the possible memory configurations for the T3500: dell.com/support/article/de/de/debsdt1/sln288863/… They list the 3 first slots or all six slots as possible configuration for 4 GB RAM modules.
– User025
Nov 24 at 21:24
This can't be a problem with the CPU, which by the documentation can support up to 144 GB. It's surely a motherboard limitation.
– harrymc
Nov 24 at 21:29
Dell actually has a page listing the possible memory configurations for the T3500: dell.com/support/article/de/de/debsdt1/sln288863/… They list the 3 first slots or all six slots as possible configuration for 4 GB RAM modules.
– User025
Nov 24 at 21:24
Dell actually has a page listing the possible memory configurations for the T3500: dell.com/support/article/de/de/debsdt1/sln288863/… They list the 3 first slots or all six slots as possible configuration for 4 GB RAM modules.
– User025
Nov 24 at 21:24
This can't be a problem with the CPU, which by the documentation can support up to 144 GB. It's surely a motherboard limitation.
– harrymc
Nov 24 at 21:29
This can't be a problem with the CPU, which by the documentation can support up to 144 GB. It's surely a motherboard limitation.
– harrymc
Nov 24 at 21:29
add a comment |
up vote
-1
down vote
Dell
specifies
that for 12 GB the 4GB sticks should be in DIMM1, DIMM2 and DIMM3.
However, according to the Crucial site article
Dell Precision Workstation T3500 compatible upgrades,
it only proposes upgrades in single 4 GB or two 4 GB,
so the manual might be misleading.
I suggest running the Crucial memory scanner
to see what it suggests as memory upgrades for your computer.
Check well the specifications of the sticks it suggests against the ones
you bought.
It might be that some property of your RAM makes it impossible for the motherboard
to accept more than two. Normally this is caused by too-large memory chips
or too many memory channels on the each stick.
I also suggest cleaning well all contacts.
add a comment |
up vote
-1
down vote
Dell
specifies
that for 12 GB the 4GB sticks should be in DIMM1, DIMM2 and DIMM3.
However, according to the Crucial site article
Dell Precision Workstation T3500 compatible upgrades,
it only proposes upgrades in single 4 GB or two 4 GB,
so the manual might be misleading.
I suggest running the Crucial memory scanner
to see what it suggests as memory upgrades for your computer.
Check well the specifications of the sticks it suggests against the ones
you bought.
It might be that some property of your RAM makes it impossible for the motherboard
to accept more than two. Normally this is caused by too-large memory chips
or too many memory channels on the each stick.
I also suggest cleaning well all contacts.
add a comment |
up vote
-1
down vote
up vote
-1
down vote
Dell
specifies
that for 12 GB the 4GB sticks should be in DIMM1, DIMM2 and DIMM3.
However, according to the Crucial site article
Dell Precision Workstation T3500 compatible upgrades,
it only proposes upgrades in single 4 GB or two 4 GB,
so the manual might be misleading.
I suggest running the Crucial memory scanner
to see what it suggests as memory upgrades for your computer.
Check well the specifications of the sticks it suggests against the ones
you bought.
It might be that some property of your RAM makes it impossible for the motherboard
to accept more than two. Normally this is caused by too-large memory chips
or too many memory channels on the each stick.
I also suggest cleaning well all contacts.
Dell
specifies
that for 12 GB the 4GB sticks should be in DIMM1, DIMM2 and DIMM3.
However, according to the Crucial site article
Dell Precision Workstation T3500 compatible upgrades,
it only proposes upgrades in single 4 GB or two 4 GB,
so the manual might be misleading.
I suggest running the Crucial memory scanner
to see what it suggests as memory upgrades for your computer.
Check well the specifications of the sticks it suggests against the ones
you bought.
It might be that some property of your RAM makes it impossible for the motherboard
to accept more than two. Normally this is caused by too-large memory chips
or too many memory channels on the each stick.
I also suggest cleaning well all contacts.
answered Nov 24 at 21:42
harrymc
250k11258554
250k11258554
add a comment |
add a comment |
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1378070%2fmemory-failure-on-dimm2-dell-t3500%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Seems like a hardware problem. Ensure that the DIMM slot is clean. I once had to use a pencil eraser to clean the contacts on the base of the RAM sticks when I had a RAM problem (which might not be your problem).
– harrymc
Nov 24 at 19:37
@harrymc, pencil eraser isn't exactly the tool that professionals would use to clean their RAM stick contacts with. No offence :) Although, it might work.
– Aulis Ronkainen
Nov 24 at 19:44
@AulisRonkainen: One uses the tools at hand. I agree that this isn't the best tool for the job and was rather surprised that it worked. I don't recommend it, of course.
– harrymc
Nov 24 at 19:47
@harrymc, yes absolutely, I agree 100%. OP, can you run memory diagnostics or does it even show the third RAM stick?
– Aulis Ronkainen
Nov 24 at 20:06
Given that OP ends ip with 8G working (2 out of 3) I would assume three are seen and one is disabled.
– Hennes
Nov 24 at 20:21