Outlook 2013 Inbox synchronizes but does not download email
My inbox in Outlook 2013 synchronizes, but no emails are downloaded. Other folders download fine. I tried the "workaround that always works" in another thread
(WORKAROUND THAT ALWAYS WORKS)
4. If all above fails, add the IMAP account again so you have two instances on the same profile. Set the newly added IMAP instance as the default (this also changes the default data store). Allow Outlook time to move data to the new instance, then remove the old account instance.)
but same problem, i.e. all folders in the new account except Inbox download. I have set the new account as default. No messages in sync issues. I use W 8.1.
Any ideas appreciated!
microsoft-outlook imap
edited Dec 20 '14 at 21:05
mdpc
3,81532033
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
add a comment |
My inbox in Outlook 2013 synchronizes, but no emails are downloaded. Other folders download fine. I tried the "workaround that always works" in another thread
(WORKAROUND THAT ALWAYS WORKS)
4. If all above fails, add the IMAP account again so you have two instances on the same profile. Set the newly added IMAP instance as the default (this also changes the default data store). Allow Outlook time to move data to the new instance, then remove the old account instance.)
but same problem, i.e. all folders in the new account except Inbox download. I have set the new account as default. No messages in sync issues. I use W 8.1.
Any ideas appreciated!
microsoft-outlook imap
edited Dec 20 '14 at 21:05
mdpc
3,81532033
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
add a comment |
My inbox in Outlook 2013 synchronizes, but no emails are downloaded. Other folders download fine. I tried the "workaround that always works" in another thread
(WORKAROUND THAT ALWAYS WORKS)
4. If all above fails, add the IMAP account again so you have two instances on the same profile. Set the newly added IMAP instance as the default (this also changes the default data store). Allow Outlook time to move data to the new instance, then remove the old account instance.)
but same problem, i.e. all folders in the new account except Inbox download. I have set the new account as default. No messages in sync issues. I use W 8.1.
Any ideas appreciated!
microsoft-outlook imap
edited Dec 20 '14 at 21:05
mdpc
3,81532033
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
My inbox in Outlook 2013 synchronizes, but no emails are downloaded. Other folders download fine. I tried the "workaround that always works" in another thread
(WORKAROUND THAT ALWAYS WORKS)
4. If all above fails, add the IMAP account again so you have two instances on the same profile. Set the newly added IMAP instance as the default (this also changes the default data store). Allow Outlook time to move data to the new instance, then remove the old account instance.)
but same problem, i.e. all folders in the new account except Inbox download. I have set the new account as default. No messages in sync issues. I use W 8.1.
Any ideas appreciated!
microsoft-outlook imap
microsoft-outlook imap
edited Dec 20 '14 at 21:05
mdpc
3,81532033
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
edited Dec 20 '14 at 21:05
mdpc
3,81532033
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
edited Dec 20 '14 at 21:05
mdpc
3,81532033
edited Dec 20 '14 at 21:05
mdpc
3,81532033
edited Dec 20 '14 at 21:05
mdpc
3,81532033
3,81532033
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
asked Dec 20 '14 at 20:27
Ragnar Hanas
111
111
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
It seems something in your outlook profile has gone corrupt. You should do the following:
- Press WIN+I, then click Control Panel
- Go to E-mail 32 bit (or mail 32 bit)
- Go to profiles
- Press Add to create a new profile
- Add the email address(es)
- When back to the profiles screen, make sure your new profile is set to default.
Now try again. If all works, and you don't need your old profile anymore, you can remove the profile.
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
Did so, including setting the new account to default, and every folder except Inbox and Sent Items download. Inbox synchronizes, but stops quickly with no action. Sync issues folder did not appear on new account.
– Ragnar Hanas
Dec 21 '14 at 13:52
Open the webmail version of your IMAP account, and verify that there are indeed other emails to be downloaded. For all you know, it isn't and you're chasing a ghost.
– LPChip
Dec 21 '14 at 14:19
No problems with webmail, everything is there. No mails at all are downloaded to Inbox and Sent Items, these Outlook folders are empty.
– Ragnar Hanas
Dec 21 '14 at 15:37
Is it possible that these folders are somehow translated and that you're looking at a different inbox and sent items?
– LPChip
Dec 21 '14 at 16:06
Seems unlikely. Drafts folder has downloaded only to Dec 10, same day as the problems began. But from Dec 10 and backwards, the contents of the webmail folder matches that of Outlook. No problems sending with Outlook and the emails appear in the correct webmail folder.
– Ragnar Hanas
Dec 21 '14 at 18:32
|
show 2 more comments
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1 Answer
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1 Answer
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It seems something in your outlook profile has gone corrupt. You should do the following:
- Press WIN+I, then click Control Panel
- Go to E-mail 32 bit (or mail 32 bit)
- Go to profiles
- Press Add to create a new profile
- Add the email address(es)
- When back to the profiles screen, make sure your new profile is set to default.
Now try again. If all works, and you don't need your old profile anymore, you can remove the profile.
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
Did so, including setting the new account to default, and every folder except Inbox and Sent Items download. Inbox synchronizes, but stops quickly with no action. Sync issues folder did not appear on new account.
– Ragnar Hanas
Dec 21 '14 at 13:52
Open the webmail version of your IMAP account, and verify that there are indeed other emails to be downloaded. For all you know, it isn't and you're chasing a ghost.
– LPChip
Dec 21 '14 at 14:19
No problems with webmail, everything is there. No mails at all are downloaded to Inbox and Sent Items, these Outlook folders are empty.
– Ragnar Hanas
Dec 21 '14 at 15:37
Is it possible that these folders are somehow translated and that you're looking at a different inbox and sent items?
– LPChip
Dec 21 '14 at 16:06
Seems unlikely. Drafts folder has downloaded only to Dec 10, same day as the problems began. But from Dec 10 and backwards, the contents of the webmail folder matches that of Outlook. No problems sending with Outlook and the emails appear in the correct webmail folder.
– Ragnar Hanas
Dec 21 '14 at 18:32
|
show 2 more comments
It seems something in your outlook profile has gone corrupt. You should do the following:
- Press WIN+I, then click Control Panel
- Go to E-mail 32 bit (or mail 32 bit)
- Go to profiles
- Press Add to create a new profile
- Add the email address(es)
- When back to the profiles screen, make sure your new profile is set to default.
Now try again. If all works, and you don't need your old profile anymore, you can remove the profile.
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
Did so, including setting the new account to default, and every folder except Inbox and Sent Items download. Inbox synchronizes, but stops quickly with no action. Sync issues folder did not appear on new account.
– Ragnar Hanas
Dec 21 '14 at 13:52
Open the webmail version of your IMAP account, and verify that there are indeed other emails to be downloaded. For all you know, it isn't and you're chasing a ghost.
– LPChip
Dec 21 '14 at 14:19
No problems with webmail, everything is there. No mails at all are downloaded to Inbox and Sent Items, these Outlook folders are empty.
– Ragnar Hanas
Dec 21 '14 at 15:37
Is it possible that these folders are somehow translated and that you're looking at a different inbox and sent items?
– LPChip
Dec 21 '14 at 16:06
Seems unlikely. Drafts folder has downloaded only to Dec 10, same day as the problems began. But from Dec 10 and backwards, the contents of the webmail folder matches that of Outlook. No problems sending with Outlook and the emails appear in the correct webmail folder.
– Ragnar Hanas
Dec 21 '14 at 18:32
|
show 2 more comments
It seems something in your outlook profile has gone corrupt. You should do the following:
- Press WIN+I, then click Control Panel
- Go to E-mail 32 bit (or mail 32 bit)
- Go to profiles
- Press Add to create a new profile
- Add the email address(es)
- When back to the profiles screen, make sure your new profile is set to default.
Now try again. If all works, and you don't need your old profile anymore, you can remove the profile.
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
It seems something in your outlook profile has gone corrupt. You should do the following:
- Press WIN+I, then click Control Panel
- Go to E-mail 32 bit (or mail 32 bit)
- Go to profiles
- Press Add to create a new profile
- Add the email address(es)
- When back to the profiles screen, make sure your new profile is set to default.
Now try again. If all works, and you don't need your old profile anymore, you can remove the profile.
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
answered Dec 20 '14 at 20:35
LPChip
35.2k54984
35.2k54984
Did so, including setting the new account to default, and every folder except Inbox and Sent Items download. Inbox synchronizes, but stops quickly with no action. Sync issues folder did not appear on new account.
– Ragnar Hanas
Dec 21 '14 at 13:52
Open the webmail version of your IMAP account, and verify that there are indeed other emails to be downloaded. For all you know, it isn't and you're chasing a ghost.
– LPChip
Dec 21 '14 at 14:19
No problems with webmail, everything is there. No mails at all are downloaded to Inbox and Sent Items, these Outlook folders are empty.
– Ragnar Hanas
Dec 21 '14 at 15:37
Is it possible that these folders are somehow translated and that you're looking at a different inbox and sent items?
– LPChip
Dec 21 '14 at 16:06
Seems unlikely. Drafts folder has downloaded only to Dec 10, same day as the problems began. But from Dec 10 and backwards, the contents of the webmail folder matches that of Outlook. No problems sending with Outlook and the emails appear in the correct webmail folder.
– Ragnar Hanas
Dec 21 '14 at 18:32
|
show 2 more comments
Did so, including setting the new account to default, and every folder except Inbox and Sent Items download. Inbox synchronizes, but stops quickly with no action. Sync issues folder did not appear on new account.
– Ragnar Hanas
Dec 21 '14 at 13:52
Open the webmail version of your IMAP account, and verify that there are indeed other emails to be downloaded. For all you know, it isn't and you're chasing a ghost.
– LPChip
Dec 21 '14 at 14:19
No problems with webmail, everything is there. No mails at all are downloaded to Inbox and Sent Items, these Outlook folders are empty.
– Ragnar Hanas
Dec 21 '14 at 15:37
Is it possible that these folders are somehow translated and that you're looking at a different inbox and sent items?
– LPChip
Dec 21 '14 at 16:06
Seems unlikely. Drafts folder has downloaded only to Dec 10, same day as the problems began. But from Dec 10 and backwards, the contents of the webmail folder matches that of Outlook. No problems sending with Outlook and the emails appear in the correct webmail folder.
– Ragnar Hanas
Dec 21 '14 at 18:32
Did so, including setting the new account to default, and every folder except Inbox and Sent Items download. Inbox synchronizes, but stops quickly with no action. Sync issues folder did not appear on new account.
– Ragnar Hanas
Dec 21 '14 at 13:52
Did so, including setting the new account to default, and every folder except Inbox and Sent Items download. Inbox synchronizes, but stops quickly with no action. Sync issues folder did not appear on new account.
– Ragnar Hanas
Dec 21 '14 at 13:52
Open the webmail version of your IMAP account, and verify that there are indeed other emails to be downloaded. For all you know, it isn't and you're chasing a ghost.
– LPChip
Dec 21 '14 at 14:19
Open the webmail version of your IMAP account, and verify that there are indeed other emails to be downloaded. For all you know, it isn't and you're chasing a ghost.
– LPChip
Dec 21 '14 at 14:19
No problems with webmail, everything is there. No mails at all are downloaded to Inbox and Sent Items, these Outlook folders are empty.
– Ragnar Hanas
Dec 21 '14 at 15:37
No problems with webmail, everything is there. No mails at all are downloaded to Inbox and Sent Items, these Outlook folders are empty.
– Ragnar Hanas
Dec 21 '14 at 15:37
Is it possible that these folders are somehow translated and that you're looking at a different inbox and sent items?
– LPChip
Dec 21 '14 at 16:06
Is it possible that these folders are somehow translated and that you're looking at a different inbox and sent items?
– LPChip
Dec 21 '14 at 16:06
Seems unlikely. Drafts folder has downloaded only to Dec 10, same day as the problems began. But from Dec 10 and backwards, the contents of the webmail folder matches that of Outlook. No problems sending with Outlook and the emails appear in the correct webmail folder.
– Ragnar Hanas
Dec 21 '14 at 18:32
Seems unlikely. Drafts folder has downloaded only to Dec 10, same day as the problems began. But from Dec 10 and backwards, the contents of the webmail folder matches that of Outlook. No problems sending with Outlook and the emails appear in the correct webmail folder.
– Ragnar Hanas
Dec 21 '14 at 18:32
|
show 2 more comments
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