Windows update download stuck at 99%
PROBLEM
Hi, so my windows 10 is downloading an update. Currently it is on 99% of the download and it won't move from there. I runned troubleshooter but it failed to detect any problems, I cleaned temporal files, as suggested in some post, and I have also activated my license, fearing it was not genuine (because someone else installed it for me) but it just won't move!
Any help is really, much appreciated.
ADITIONAL INFORMATION.
The reason why I decided to install a new update is because my Windows has presented problems, big problems with default aplications, and small ones too, like changing the backdrop image in presentation mode. For some reason I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is...
Also recently my PC ran into automatic recovery after it failed booting during a Windows update, I took the desktop to technical support and they restored it without formating it, they just inserted a USB into my PC that contained Windows, so windows could find there the missing files and repaired itself. I took the liberty to post my Window's specs in case it helps.
Edition: Windows 10 Pro
Version: 1803
Operative System version: 17134.472.
System tipe: 64-bit operating system, x64-based processor
Thanks.
windows windows-update
asked Dec 29 '18 at 22:59
John05John05
103
add a comment |
PROBLEM
Hi, so my windows 10 is downloading an update. Currently it is on 99% of the download and it won't move from there. I runned troubleshooter but it failed to detect any problems, I cleaned temporal files, as suggested in some post, and I have also activated my license, fearing it was not genuine (because someone else installed it for me) but it just won't move!
Any help is really, much appreciated.
ADITIONAL INFORMATION.
The reason why I decided to install a new update is because my Windows has presented problems, big problems with default aplications, and small ones too, like changing the backdrop image in presentation mode. For some reason I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is...
Also recently my PC ran into automatic recovery after it failed booting during a Windows update, I took the desktop to technical support and they restored it without formating it, they just inserted a USB into my PC that contained Windows, so windows could find there the missing files and repaired itself. I took the liberty to post my Window's specs in case it helps.
Edition: Windows 10 Pro
Version: 1803
Operative System version: 17134.472.
System tipe: 64-bit operating system, x64-based processor
Thanks.
windows windows-update
asked Dec 29 '18 at 22:59
John05John05
103
When you ran the troubleshooter, did it mention anything in the detailed report?
– K.A
Dec 30 '18 at 0:01
No, It just said something like: troubleshooter could not find the problem... Close troubleshooter and there was another option about sending feedback about the troubleshooter to microsoft or something like that.
– John05
Dec 30 '18 at 1:49
add a comment |
PROBLEM
Hi, so my windows 10 is downloading an update. Currently it is on 99% of the download and it won't move from there. I runned troubleshooter but it failed to detect any problems, I cleaned temporal files, as suggested in some post, and I have also activated my license, fearing it was not genuine (because someone else installed it for me) but it just won't move!
Any help is really, much appreciated.
ADITIONAL INFORMATION.
The reason why I decided to install a new update is because my Windows has presented problems, big problems with default aplications, and small ones too, like changing the backdrop image in presentation mode. For some reason I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is...
Also recently my PC ran into automatic recovery after it failed booting during a Windows update, I took the desktop to technical support and they restored it without formating it, they just inserted a USB into my PC that contained Windows, so windows could find there the missing files and repaired itself. I took the liberty to post my Window's specs in case it helps.
Edition: Windows 10 Pro
Version: 1803
Operative System version: 17134.472.
System tipe: 64-bit operating system, x64-based processor
Thanks.
windows windows-update
asked Dec 29 '18 at 22:59
John05John05
103
PROBLEM
Hi, so my windows 10 is downloading an update. Currently it is on 99% of the download and it won't move from there. I runned troubleshooter but it failed to detect any problems, I cleaned temporal files, as suggested in some post, and I have also activated my license, fearing it was not genuine (because someone else installed it for me) but it just won't move!
Any help is really, much appreciated.
ADITIONAL INFORMATION.
The reason why I decided to install a new update is because my Windows has presented problems, big problems with default aplications, and small ones too, like changing the backdrop image in presentation mode. For some reason I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is...
Also recently my PC ran into automatic recovery after it failed booting during a Windows update, I took the desktop to technical support and they restored it without formating it, they just inserted a USB into my PC that contained Windows, so windows could find there the missing files and repaired itself. I took the liberty to post my Window's specs in case it helps.
Edition: Windows 10 Pro
Version: 1803
Operative System version: 17134.472.
System tipe: 64-bit operating system, x64-based processor
Thanks.
windows windows-update
windows windows-update
asked Dec 29 '18 at 22:59
John05John05
103
asked Dec 29 '18 at 22:59
John05John05
103
asked Dec 29 '18 at 22:59
John05John05
103
asked Dec 29 '18 at 22:59
John05John05
103
asked Dec 29 '18 at 22:59
John05John05
103
103
When you ran the troubleshooter, did it mention anything in the detailed report?
– K.A
Dec 30 '18 at 0:01
No, It just said something like: troubleshooter could not find the problem... Close troubleshooter and there was another option about sending feedback about the troubleshooter to microsoft or something like that.
– John05
Dec 30 '18 at 1:49
add a comment |
When you ran the troubleshooter, did it mention anything in the detailed report?
– K.A
Dec 30 '18 at 0:01
No, It just said something like: troubleshooter could not find the problem... Close troubleshooter and there was another option about sending feedback about the troubleshooter to microsoft or something like that.
– John05
Dec 30 '18 at 1:49
When you ran the troubleshooter, did it mention anything in the detailed report?
– K.A
Dec 30 '18 at 0:01
When you ran the troubleshooter, did it mention anything in the detailed report?
– K.A
Dec 30 '18 at 0:01
No, It just said something like: troubleshooter could not find the problem... Close troubleshooter and there was another option about sending feedback about the troubleshooter to microsoft or something like that.
– John05
Dec 30 '18 at 1:49
No, It just said something like: troubleshooter could not find the problem... Close troubleshooter and there was another option about sending feedback about the troubleshooter to microsoft or something like that.
– John05
Dec 30 '18 at 1:49
add a comment |
1 Answer
1
active
oldest
votes
I recommend trying the troubleshooter from Microsoft's website: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
This is significantly more involved than the one that is included with Windows 10. When I had an issue with installing 1809, this tool discovered that the files Windows Update downloaded for installation had gotten corrupted. After it cleaned them out WU redownloaded them and the installation was successful.
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
Thanks K.A what about " I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is..." Is that normal? Also, the Troubleshooter has been running for a long time, but has not found the problem yet... Thanks!
– John05
Dec 30 '18 at 18:37
Sorry K.A, the troubleshooter could not identify the problem... But Thanks anyway
– John05
Dec 30 '18 at 19:07
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
I recommend trying the troubleshooter from Microsoft's website: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
This is significantly more involved than the one that is included with Windows 10. When I had an issue with installing 1809, this tool discovered that the files Windows Update downloaded for installation had gotten corrupted. After it cleaned them out WU redownloaded them and the installation was successful.
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
Thanks K.A what about " I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is..." Is that normal? Also, the Troubleshooter has been running for a long time, but has not found the problem yet... Thanks!
– John05
Dec 30 '18 at 18:37
Sorry K.A, the troubleshooter could not identify the problem... But Thanks anyway
– John05
Dec 30 '18 at 19:07
add a comment |
I recommend trying the troubleshooter from Microsoft's website: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
This is significantly more involved than the one that is included with Windows 10. When I had an issue with installing 1809, this tool discovered that the files Windows Update downloaded for installation had gotten corrupted. After it cleaned them out WU redownloaded them and the installation was successful.
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
Thanks K.A what about " I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is..." Is that normal? Also, the Troubleshooter has been running for a long time, but has not found the problem yet... Thanks!
– John05
Dec 30 '18 at 18:37
Sorry K.A, the troubleshooter could not identify the problem... But Thanks anyway
– John05
Dec 30 '18 at 19:07
add a comment |
I recommend trying the troubleshooter from Microsoft's website: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
This is significantly more involved than the one that is included with Windows 10. When I had an issue with installing 1809, this tool discovered that the files Windows Update downloaded for installation had gotten corrupted. After it cleaned them out WU redownloaded them and the installation was successful.
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
I recommend trying the troubleshooter from Microsoft's website: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
This is significantly more involved than the one that is included with Windows 10. When I had an issue with installing 1809, this tool discovered that the files Windows Update downloaded for installation had gotten corrupted. After it cleaned them out WU redownloaded them and the installation was successful.
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
answered Dec 30 '18 at 2:12
K.AK.A
5,40721132
5,40721132
Thanks K.A what about " I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is..." Is that normal? Also, the Troubleshooter has been running for a long time, but has not found the problem yet... Thanks!
– John05
Dec 30 '18 at 18:37
Sorry K.A, the troubleshooter could not identify the problem... But Thanks anyway
– John05
Dec 30 '18 at 19:07
add a comment |
Thanks K.A what about " I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is..." Is that normal? Also, the Troubleshooter has been running for a long time, but has not found the problem yet... Thanks!
– John05
Dec 30 '18 at 18:37
Sorry K.A, the troubleshooter could not identify the problem... But Thanks anyway
– John05
Dec 30 '18 at 19:07
Thanks K.A what about " I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is..." Is that normal? Also, the Troubleshooter has been running for a long time, but has not found the problem yet... Thanks!
– John05
Dec 30 '18 at 18:37
Thanks K.A what about " I have also found that Windows update (or 99% of it) installed in my Hard Drive, not in my SSD where the real Windoes currently is..." Is that normal? Also, the Troubleshooter has been running for a long time, but has not found the problem yet... Thanks!
– John05
Dec 30 '18 at 18:37
Sorry K.A, the troubleshooter could not identify the problem... But Thanks anyway
– John05
Dec 30 '18 at 19:07
Sorry K.A, the troubleshooter could not identify the problem... But Thanks anyway
– John05
Dec 30 '18 at 19:07
add a comment |
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When you ran the troubleshooter, did it mention anything in the detailed report?
– K.A
Dec 30 '18 at 0:01
No, It just said something like: troubleshooter could not find the problem... Close troubleshooter and there was another option about sending feedback about the troubleshooter to microsoft or something like that.
– John05
Dec 30 '18 at 1:49