Skype for Business - recording manager - recording not finished
I used Skype for Business during a training session to record audio and screen sharing to document a process on Friday afternoon, for about a 3 hour session that originally thought would be an hour long. After the training was over and stopped recording, I did not bother to check the Skype for Business recording manager to ensure the recording was finished processing, and shut down my computer.
To my horror, this morning when I opened the recording manager, I saw this:
My recording from Friday had a size of 0 MB. I looked at the directory location listed, and there was no file by that name. I checked the following locations also, with no luck:
- %USERPROFILE%AppDataLocalTemp
- C:temp
- C:WINDOWStemp
Is there any way to recover the recording?
Version information:
- Windows version: Windows 7 Enterprise, SP1
- Skype for Business Recording Manager version 15.0.4849.1000
skype-for-business
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
add a comment |
I used Skype for Business during a training session to record audio and screen sharing to document a process on Friday afternoon, for about a 3 hour session that originally thought would be an hour long. After the training was over and stopped recording, I did not bother to check the Skype for Business recording manager to ensure the recording was finished processing, and shut down my computer.
To my horror, this morning when I opened the recording manager, I saw this:
My recording from Friday had a size of 0 MB. I looked at the directory location listed, and there was no file by that name. I checked the following locations also, with no luck:
- %USERPROFILE%AppDataLocalTemp
- C:temp
- C:WINDOWStemp
Is there any way to recover the recording?
Version information:
- Windows version: Windows 7 Enterprise, SP1
- Skype for Business Recording Manager version 15.0.4849.1000
skype-for-business
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
Sorry, edited and added the implied question: "can I recover the recording?"
– Mark Stewart
Sep 6 '16 at 14:18
add a comment |
I used Skype for Business during a training session to record audio and screen sharing to document a process on Friday afternoon, for about a 3 hour session that originally thought would be an hour long. After the training was over and stopped recording, I did not bother to check the Skype for Business recording manager to ensure the recording was finished processing, and shut down my computer.
To my horror, this morning when I opened the recording manager, I saw this:
My recording from Friday had a size of 0 MB. I looked at the directory location listed, and there was no file by that name. I checked the following locations also, with no luck:
- %USERPROFILE%AppDataLocalTemp
- C:temp
- C:WINDOWStemp
Is there any way to recover the recording?
Version information:
- Windows version: Windows 7 Enterprise, SP1
- Skype for Business Recording Manager version 15.0.4849.1000
skype-for-business
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
I used Skype for Business during a training session to record audio and screen sharing to document a process on Friday afternoon, for about a 3 hour session that originally thought would be an hour long. After the training was over and stopped recording, I did not bother to check the Skype for Business recording manager to ensure the recording was finished processing, and shut down my computer.
To my horror, this morning when I opened the recording manager, I saw this:
My recording from Friday had a size of 0 MB. I looked at the directory location listed, and there was no file by that name. I checked the following locations also, with no luck:
- %USERPROFILE%AppDataLocalTemp
- C:temp
- C:WINDOWStemp
Is there any way to recover the recording?
Version information:
- Windows version: Windows 7 Enterprise, SP1
- Skype for Business Recording Manager version 15.0.4849.1000
skype-for-business
skype-for-business
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
edited Sep 6 '16 at 14:17
Mark Stewart
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
asked Sep 6 '16 at 13:21
Mark StewartMark Stewart
1851216
1851216
Sorry, edited and added the implied question: "can I recover the recording?"
– Mark Stewart
Sep 6 '16 at 14:18
add a comment |
Sorry, edited and added the implied question: "can I recover the recording?"
– Mark Stewart
Sep 6 '16 at 14:18
Sorry, edited and added the implied question: "can I recover the recording?"
– Mark Stewart
Sep 6 '16 at 14:18
Sorry, edited and added the implied question: "can I recover the recording?"
– Mark Stewart
Sep 6 '16 at 14:18
add a comment |
3 Answers
3
active
oldest
votes
I had a similar issue and was able to restore the recording. Steps:
- Start a new Skype for Business meeting, share the screen and turn on the recording.
- Pause the recording.
- Find temp files for the current recording in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files. - Remove all files except
lock.lockfile. - Copy temp files from failed recording (that can also be found in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files) to the current recording folder. - Stop the recording. Recording Manager will generated the recording based on temp files from the failed recording.
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
2
Agreed. This works brilliantly on Windows 10. The only thing I might add is that I occasionally need to kill the Skype Recording Manager between recordings. To do that, you can use PowerShell:Stop-Process -Name OcPubMgr -Forceor Command Prompt:taskkill /IM OcPubMgr.exe.
– treehead
Jan 29 '18 at 23:25
unfortunately for me in the c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files folder also it is not showing the meeting folder which i expected. What need to be done now ?
– King of Masses
Sep 25 '18 at 22:21
add a comment |
I know this an old post, but Skype will not convert the video until you are plugged with an AC cord. I had the same issues, and then plugged my laptop in and then the files started converting.
answered Aug 16 '17 at 16:33
NateNate
7911
add a comment |
In addition to Nates comment, sometimes if you plug laptop in before accessing recording manager it gets stuck. For me it was fixed with unplugging and replugging the cord while record manager was open.
answered Jan 18 at 8:08
KerundiKerundi
111
add a comment |
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
I had a similar issue and was able to restore the recording. Steps:
- Start a new Skype for Business meeting, share the screen and turn on the recording.
- Pause the recording.
- Find temp files for the current recording in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files. - Remove all files except
lock.lockfile. - Copy temp files from failed recording (that can also be found in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files) to the current recording folder. - Stop the recording. Recording Manager will generated the recording based on temp files from the failed recording.
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
2
Agreed. This works brilliantly on Windows 10. The only thing I might add is that I occasionally need to kill the Skype Recording Manager between recordings. To do that, you can use PowerShell:Stop-Process -Name OcPubMgr -Forceor Command Prompt:taskkill /IM OcPubMgr.exe.
– treehead
Jan 29 '18 at 23:25
unfortunately for me in the c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files folder also it is not showing the meeting folder which i expected. What need to be done now ?
– King of Masses
Sep 25 '18 at 22:21
add a comment |
I had a similar issue and was able to restore the recording. Steps:
- Start a new Skype for Business meeting, share the screen and turn on the recording.
- Pause the recording.
- Find temp files for the current recording in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files. - Remove all files except
lock.lockfile. - Copy temp files from failed recording (that can also be found in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files) to the current recording folder. - Stop the recording. Recording Manager will generated the recording based on temp files from the failed recording.
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
2
Agreed. This works brilliantly on Windows 10. The only thing I might add is that I occasionally need to kill the Skype Recording Manager between recordings. To do that, you can use PowerShell:Stop-Process -Name OcPubMgr -Forceor Command Prompt:taskkill /IM OcPubMgr.exe.
– treehead
Jan 29 '18 at 23:25
unfortunately for me in the c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files folder also it is not showing the meeting folder which i expected. What need to be done now ?
– King of Masses
Sep 25 '18 at 22:21
add a comment |
I had a similar issue and was able to restore the recording. Steps:
- Start a new Skype for Business meeting, share the screen and turn on the recording.
- Pause the recording.
- Find temp files for the current recording in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files. - Remove all files except
lock.lockfile. - Copy temp files from failed recording (that can also be found in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files) to the current recording folder. - Stop the recording. Recording Manager will generated the recording based on temp files from the failed recording.
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
I had a similar issue and was able to restore the recording. Steps:
- Start a new Skype for Business meeting, share the screen and turn on the recording.
- Pause the recording.
- Find temp files for the current recording in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files. - Remove all files except
lock.lockfile. - Copy temp files from failed recording (that can also be found in
c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files) to the current recording folder. - Stop the recording. Recording Manager will generated the recording based on temp files from the failed recording.
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
edited Jan 9 '17 at 21:27
Mark Stewart
1851216
1851216
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
answered Jan 9 '17 at 16:34
Alex BAlex B
9613
9613
2
Agreed. This works brilliantly on Windows 10. The only thing I might add is that I occasionally need to kill the Skype Recording Manager between recordings. To do that, you can use PowerShell:Stop-Process -Name OcPubMgr -Forceor Command Prompt:taskkill /IM OcPubMgr.exe.
– treehead
Jan 29 '18 at 23:25
unfortunately for me in the c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files folder also it is not showing the meeting folder which i expected. What need to be done now ?
– King of Masses
Sep 25 '18 at 22:21
add a comment |
2
Agreed. This works brilliantly on Windows 10. The only thing I might add is that I occasionally need to kill the Skype Recording Manager between recordings. To do that, you can use PowerShell:Stop-Process -Name OcPubMgr -Forceor Command Prompt:taskkill /IM OcPubMgr.exe.
– treehead
Jan 29 '18 at 23:25
unfortunately for me in the c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files folder also it is not showing the meeting folder which i expected. What need to be done now ?
– King of Masses
Sep 25 '18 at 22:21
2
2
Agreed. This works brilliantly on Windows 10. The only thing I might add is that I occasionally need to kill the Skype Recording Manager between recordings. To do that, you can use PowerShell:
Stop-Process -Name OcPubMgr -Force or Command Prompt: taskkill /IM OcPubMgr.exe.– treehead
Jan 29 '18 at 23:25
Agreed. This works brilliantly on Windows 10. The only thing I might add is that I occasionally need to kill the Skype Recording Manager between recordings. To do that, you can use PowerShell:
Stop-Process -Name OcPubMgr -Force or Command Prompt: taskkill /IM OcPubMgr.exe.– treehead
Jan 29 '18 at 23:25
unfortunately for me in the c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files folder also it is not showing the meeting folder which i expected. What need to be done now ?
– King of Masses
Sep 25 '18 at 22:21
unfortunately for me in the c:Users%USERNAME%AppDataLocalMicrosoftCommunicatorRecording ManagerTemporary Recording Files folder also it is not showing the meeting folder which i expected. What need to be done now ?
– King of Masses
Sep 25 '18 at 22:21
add a comment |
I know this an old post, but Skype will not convert the video until you are plugged with an AC cord. I had the same issues, and then plugged my laptop in and then the files started converting.
answered Aug 16 '17 at 16:33
NateNate
7911
add a comment |
I know this an old post, but Skype will not convert the video until you are plugged with an AC cord. I had the same issues, and then plugged my laptop in and then the files started converting.
answered Aug 16 '17 at 16:33
NateNate
7911
add a comment |
I know this an old post, but Skype will not convert the video until you are plugged with an AC cord. I had the same issues, and then plugged my laptop in and then the files started converting.
answered Aug 16 '17 at 16:33
NateNate
7911
I know this an old post, but Skype will not convert the video until you are plugged with an AC cord. I had the same issues, and then plugged my laptop in and then the files started converting.
answered Aug 16 '17 at 16:33
NateNate
7911
answered Aug 16 '17 at 16:33
NateNate
7911
answered Aug 16 '17 at 16:33
NateNate
7911
answered Aug 16 '17 at 16:33
NateNate
7911
7911
add a comment |
add a comment |
In addition to Nates comment, sometimes if you plug laptop in before accessing recording manager it gets stuck. For me it was fixed with unplugging and replugging the cord while record manager was open.
answered Jan 18 at 8:08
KerundiKerundi
111
add a comment |
In addition to Nates comment, sometimes if you plug laptop in before accessing recording manager it gets stuck. For me it was fixed with unplugging and replugging the cord while record manager was open.
answered Jan 18 at 8:08
KerundiKerundi
111
add a comment |
In addition to Nates comment, sometimes if you plug laptop in before accessing recording manager it gets stuck. For me it was fixed with unplugging and replugging the cord while record manager was open.
answered Jan 18 at 8:08
KerundiKerundi
111
In addition to Nates comment, sometimes if you plug laptop in before accessing recording manager it gets stuck. For me it was fixed with unplugging and replugging the cord while record manager was open.
answered Jan 18 at 8:08
KerundiKerundi
111
answered Jan 18 at 8:08
KerundiKerundi
111
answered Jan 18 at 8:08
KerundiKerundi
111
answered Jan 18 at 8:08
KerundiKerundi
111
111
add a comment |
add a comment |
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Sorry, edited and added the implied question: "can I recover the recording?"
– Mark Stewart
Sep 6 '16 at 14:18