Why does Kaseya's reporting mechanism for tickets make you specify the date ranges twice?
In the Info Center in Kaseya, when I create a new report about my tickets, I have to specify the date range for the tickets twice;
Once when I build the report, specifying the criteria and once when I run the report, this is completely redundant.
When I build the report:
When I run the report:
Why is this?
kaseya
edited Jan 28 at 23:12
fixer1234
19k144982
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
add a comment |
In the Info Center in Kaseya, when I create a new report about my tickets, I have to specify the date range for the tickets twice;
Once when I build the report, specifying the criteria and once when I run the report, this is completely redundant.
When I build the report:
When I run the report:
Why is this?
kaseya
edited Jan 28 at 23:12
fixer1234
19k144982
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
add a comment |
In the Info Center in Kaseya, when I create a new report about my tickets, I have to specify the date range for the tickets twice;
Once when I build the report, specifying the criteria and once when I run the report, this is completely redundant.
When I build the report:
When I run the report:
Why is this?
kaseya
edited Jan 28 at 23:12
fixer1234
19k144982
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
In the Info Center in Kaseya, when I create a new report about my tickets, I have to specify the date range for the tickets twice;
Once when I build the report, specifying the criteria and once when I run the report, this is completely redundant.
When I build the report:
When I run the report:
Why is this?
kaseya
kaseya
edited Jan 28 at 23:12
fixer1234
19k144982
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
edited Jan 28 at 23:12
fixer1234
19k144982
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
edited Jan 28 at 23:12
fixer1234
19k144982
edited Jan 28 at 23:12
fixer1234
19k144982
edited Jan 28 at 23:12
fixer1234
19k144982
19k144982
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
asked Mar 5 '14 at 22:49
leeand00leeand00
6,6692784145
6,6692784145
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
When you build the report, in the TIME RANGE TYPE, you have to set FIXED RANGE, this way the system will not ask you for the dates at the time to run the report
Kaseya Support
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
Ah so you mean in theEdit Table Data Partwindow in theFiltering(step 3 of 3)section under theDate Filterin theTime Range Type*:dropdown, you want me to selectFixed Range?
– leeand00
Mar 7 '14 at 16:43
add a comment |
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1 Answer
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1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
When you build the report, in the TIME RANGE TYPE, you have to set FIXED RANGE, this way the system will not ask you for the dates at the time to run the report
Kaseya Support
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
Ah so you mean in theEdit Table Data Partwindow in theFiltering(step 3 of 3)section under theDate Filterin theTime Range Type*:dropdown, you want me to selectFixed Range?
– leeand00
Mar 7 '14 at 16:43
add a comment |
When you build the report, in the TIME RANGE TYPE, you have to set FIXED RANGE, this way the system will not ask you for the dates at the time to run the report
Kaseya Support
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
Ah so you mean in theEdit Table Data Partwindow in theFiltering(step 3 of 3)section under theDate Filterin theTime Range Type*:dropdown, you want me to selectFixed Range?
– leeand00
Mar 7 '14 at 16:43
add a comment |
When you build the report, in the TIME RANGE TYPE, you have to set FIXED RANGE, this way the system will not ask you for the dates at the time to run the report
Kaseya Support
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
When you build the report, in the TIME RANGE TYPE, you have to set FIXED RANGE, this way the system will not ask you for the dates at the time to run the report
Kaseya Support
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
answered Mar 7 '14 at 13:40
Kaseya SupportKaseya Support
261
261
Ah so you mean in theEdit Table Data Partwindow in theFiltering(step 3 of 3)section under theDate Filterin theTime Range Type*:dropdown, you want me to selectFixed Range?
– leeand00
Mar 7 '14 at 16:43
add a comment |
Ah so you mean in theEdit Table Data Partwindow in theFiltering(step 3 of 3)section under theDate Filterin theTime Range Type*:dropdown, you want me to selectFixed Range?
– leeand00
Mar 7 '14 at 16:43
Ah so you mean in the
Edit Table Data Part window in the Filtering (step 3 of 3) section under the Date Filter in the Time Range Type*: dropdown, you want me to select Fixed Range?– leeand00
Mar 7 '14 at 16:43
Ah so you mean in the
Edit Table Data Part window in the Filtering (step 3 of 3) section under the Date Filter in the Time Range Type*: dropdown, you want me to select Fixed Range?– leeand00
Mar 7 '14 at 16:43
add a comment |
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