1,q,a and z keys don’t seem to work work and it’s not the keyboard





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I have read a few of the other posts about keyboards not working but none seem to press on my issue.



I built a friend a new PC about 4 months ago. 3 months ago the 1, q, a and z keys stopped working. She is not exactly computer literate but I had her try replacing the keyboard and the issue continued (I took one of these keyboards and tested it on a separate rig and it worked fine).



I did a reinstall of Windows 7 on the PC. Issue still happens. I tried going into the BIOS to test the keys there… They don’t even work in the BIOS. What options remain? Motherboard? If the BIOS does not even recognize the letters I am stuck thinking something is wrong with the motherboard.



I cannot think of any other possible reasons and would rather try every last other thing before replacing the M motherboard B.










share|improve this question

























  • is this in the ps2 port or usb port? if usb try another port. if ps2 then try a usb port. Does this happen in any usb port?

    – barlop
    Dec 1 '14 at 15:52











  • Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. This probably would help u to locate the real cause of the problem.

    – Prasanna
    Dec 1 '14 at 15:53











  • I know you tested the keyboard in another comp to diagnose the keyboard ok But worth trying different keyboards too. It may be an odd never seen before compatibility thing, worth checking

    – barlop
    Dec 1 '14 at 15:54













  • One keyboard was USB other was ps2 both had same issue both worked on other PC's. I do plan to try a wireless/bluetooth still. EDIT: USB not USP...to much counter strike

    – user394975
    Dec 1 '14 at 15:58








  • 1





    how did you test qaz1 in the BIOS? if you can't really test in the BIOS you could try a linux live cd/usb.

    – barlop
    Dec 1 '14 at 16:02




















0















I have read a few of the other posts about keyboards not working but none seem to press on my issue.



I built a friend a new PC about 4 months ago. 3 months ago the 1, q, a and z keys stopped working. She is not exactly computer literate but I had her try replacing the keyboard and the issue continued (I took one of these keyboards and tested it on a separate rig and it worked fine).



I did a reinstall of Windows 7 on the PC. Issue still happens. I tried going into the BIOS to test the keys there… They don’t even work in the BIOS. What options remain? Motherboard? If the BIOS does not even recognize the letters I am stuck thinking something is wrong with the motherboard.



I cannot think of any other possible reasons and would rather try every last other thing before replacing the M motherboard B.










share|improve this question

























  • is this in the ps2 port or usb port? if usb try another port. if ps2 then try a usb port. Does this happen in any usb port?

    – barlop
    Dec 1 '14 at 15:52











  • Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. This probably would help u to locate the real cause of the problem.

    – Prasanna
    Dec 1 '14 at 15:53











  • I know you tested the keyboard in another comp to diagnose the keyboard ok But worth trying different keyboards too. It may be an odd never seen before compatibility thing, worth checking

    – barlop
    Dec 1 '14 at 15:54













  • One keyboard was USB other was ps2 both had same issue both worked on other PC's. I do plan to try a wireless/bluetooth still. EDIT: USB not USP...to much counter strike

    – user394975
    Dec 1 '14 at 15:58








  • 1





    how did you test qaz1 in the BIOS? if you can't really test in the BIOS you could try a linux live cd/usb.

    – barlop
    Dec 1 '14 at 16:02
















0












0








0








I have read a few of the other posts about keyboards not working but none seem to press on my issue.



I built a friend a new PC about 4 months ago. 3 months ago the 1, q, a and z keys stopped working. She is not exactly computer literate but I had her try replacing the keyboard and the issue continued (I took one of these keyboards and tested it on a separate rig and it worked fine).



I did a reinstall of Windows 7 on the PC. Issue still happens. I tried going into the BIOS to test the keys there… They don’t even work in the BIOS. What options remain? Motherboard? If the BIOS does not even recognize the letters I am stuck thinking something is wrong with the motherboard.



I cannot think of any other possible reasons and would rather try every last other thing before replacing the M motherboard B.










share|improve this question
















I have read a few of the other posts about keyboards not working but none seem to press on my issue.



I built a friend a new PC about 4 months ago. 3 months ago the 1, q, a and z keys stopped working. She is not exactly computer literate but I had her try replacing the keyboard and the issue continued (I took one of these keyboards and tested it on a separate rig and it worked fine).



I did a reinstall of Windows 7 on the PC. Issue still happens. I tried going into the BIOS to test the keys there… They don’t even work in the BIOS. What options remain? Motherboard? If the BIOS does not even recognize the letters I am stuck thinking something is wrong with the motherboard.



I cannot think of any other possible reasons and would rather try every last other thing before replacing the M motherboard B.







windows-7 keyboard






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jun 30 '16 at 2:38









JakeGould

32.9k10100142




32.9k10100142










asked Dec 1 '14 at 15:45









user394975user394975

1111




1111













  • is this in the ps2 port or usb port? if usb try another port. if ps2 then try a usb port. Does this happen in any usb port?

    – barlop
    Dec 1 '14 at 15:52











  • Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. This probably would help u to locate the real cause of the problem.

    – Prasanna
    Dec 1 '14 at 15:53











  • I know you tested the keyboard in another comp to diagnose the keyboard ok But worth trying different keyboards too. It may be an odd never seen before compatibility thing, worth checking

    – barlop
    Dec 1 '14 at 15:54













  • One keyboard was USB other was ps2 both had same issue both worked on other PC's. I do plan to try a wireless/bluetooth still. EDIT: USB not USP...to much counter strike

    – user394975
    Dec 1 '14 at 15:58








  • 1





    how did you test qaz1 in the BIOS? if you can't really test in the BIOS you could try a linux live cd/usb.

    – barlop
    Dec 1 '14 at 16:02





















  • is this in the ps2 port or usb port? if usb try another port. if ps2 then try a usb port. Does this happen in any usb port?

    – barlop
    Dec 1 '14 at 15:52











  • Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. This probably would help u to locate the real cause of the problem.

    – Prasanna
    Dec 1 '14 at 15:53











  • I know you tested the keyboard in another comp to diagnose the keyboard ok But worth trying different keyboards too. It may be an odd never seen before compatibility thing, worth checking

    – barlop
    Dec 1 '14 at 15:54













  • One keyboard was USB other was ps2 both had same issue both worked on other PC's. I do plan to try a wireless/bluetooth still. EDIT: USB not USP...to much counter strike

    – user394975
    Dec 1 '14 at 15:58








  • 1





    how did you test qaz1 in the BIOS? if you can't really test in the BIOS you could try a linux live cd/usb.

    – barlop
    Dec 1 '14 at 16:02



















is this in the ps2 port or usb port? if usb try another port. if ps2 then try a usb port. Does this happen in any usb port?

– barlop
Dec 1 '14 at 15:52





is this in the ps2 port or usb port? if usb try another port. if ps2 then try a usb port. Does this happen in any usb port?

– barlop
Dec 1 '14 at 15:52













Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. This probably would help u to locate the real cause of the problem.

– Prasanna
Dec 1 '14 at 15:53





Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. This probably would help u to locate the real cause of the problem.

– Prasanna
Dec 1 '14 at 15:53













I know you tested the keyboard in another comp to diagnose the keyboard ok But worth trying different keyboards too. It may be an odd never seen before compatibility thing, worth checking

– barlop
Dec 1 '14 at 15:54







I know you tested the keyboard in another comp to diagnose the keyboard ok But worth trying different keyboards too. It may be an odd never seen before compatibility thing, worth checking

– barlop
Dec 1 '14 at 15:54















One keyboard was USB other was ps2 both had same issue both worked on other PC's. I do plan to try a wireless/bluetooth still. EDIT: USB not USP...to much counter strike

– user394975
Dec 1 '14 at 15:58







One keyboard was USB other was ps2 both had same issue both worked on other PC's. I do plan to try a wireless/bluetooth still. EDIT: USB not USP...to much counter strike

– user394975
Dec 1 '14 at 15:58






1




1





how did you test qaz1 in the BIOS? if you can't really test in the BIOS you could try a linux live cd/usb.

– barlop
Dec 1 '14 at 16:02







how did you test qaz1 in the BIOS? if you can't really test in the BIOS you could try a linux live cd/usb.

– barlop
Dec 1 '14 at 16:02












3 Answers
3






active

oldest

votes


















1














I had the same problem on my laptop after changing out my CPU.



I had to uninstall keyboards in device manager, and reboot; keys started working afterwards. More than likely it was a driver problem.






share|improve this answer

































    0














    I was facing a similar problem. My keys 1, q, a, z were working intermittently. I uninstalled the HID keyboard driver from control panel and there was another driver already installed, so now the keys are working fine.






    share|improve this answer

































      0














      You'll never believe my solution to this tres frustrating problem! (and this was after trying everything BIOS-test, a wireless keyboard, crying!) now look... 1QAZ!! 1QAZ!!
      the solution???....get a can of 'air duster' or compressed air in a can, attach the extended tube and give those keys a good blast then leave keyboard alone for a couple of hours and....Voila!! Good Luck






      share|improve this answer



















      • 2





        Seriously?   You had a keyboard that worked fine on one computer but had problems on another, and blasting it with compressed air made it start working on both computers?    You’re right — I have difficulty believing that.

        – Scott
        Feb 6 at 1:40












      Your Answer








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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      1














      I had the same problem on my laptop after changing out my CPU.



      I had to uninstall keyboards in device manager, and reboot; keys started working afterwards. More than likely it was a driver problem.






      share|improve this answer






























        1














        I had the same problem on my laptop after changing out my CPU.



        I had to uninstall keyboards in device manager, and reboot; keys started working afterwards. More than likely it was a driver problem.






        share|improve this answer




























          1












          1








          1







          I had the same problem on my laptop after changing out my CPU.



          I had to uninstall keyboards in device manager, and reboot; keys started working afterwards. More than likely it was a driver problem.






          share|improve this answer















          I had the same problem on my laptop after changing out my CPU.



          I had to uninstall keyboards in device manager, and reboot; keys started working afterwards. More than likely it was a driver problem.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Mar 4 '16 at 18:58









          Ramhound

          21.3k156287




          21.3k156287










          answered Mar 4 '16 at 17:55









          rberryrberry

          191




          191

























              0














              I was facing a similar problem. My keys 1, q, a, z were working intermittently. I uninstalled the HID keyboard driver from control panel and there was another driver already installed, so now the keys are working fine.






              share|improve this answer






























                0














                I was facing a similar problem. My keys 1, q, a, z were working intermittently. I uninstalled the HID keyboard driver from control panel and there was another driver already installed, so now the keys are working fine.






                share|improve this answer




























                  0












                  0








                  0







                  I was facing a similar problem. My keys 1, q, a, z were working intermittently. I uninstalled the HID keyboard driver from control panel and there was another driver already installed, so now the keys are working fine.






                  share|improve this answer















                  I was facing a similar problem. My keys 1, q, a, z were working intermittently. I uninstalled the HID keyboard driver from control panel and there was another driver already installed, so now the keys are working fine.







                  share|improve this answer














                  share|improve this answer



                  share|improve this answer








                  edited Mar 13 '17 at 8:31









                  Dave

                  23.4k84463




                  23.4k84463










                  answered Mar 13 '17 at 8:29









                  howardhoward

                  1




                  1























                      0














                      You'll never believe my solution to this tres frustrating problem! (and this was after trying everything BIOS-test, a wireless keyboard, crying!) now look... 1QAZ!! 1QAZ!!
                      the solution???....get a can of 'air duster' or compressed air in a can, attach the extended tube and give those keys a good blast then leave keyboard alone for a couple of hours and....Voila!! Good Luck






                      share|improve this answer



















                      • 2





                        Seriously?   You had a keyboard that worked fine on one computer but had problems on another, and blasting it with compressed air made it start working on both computers?    You’re right — I have difficulty believing that.

                        – Scott
                        Feb 6 at 1:40
















                      0














                      You'll never believe my solution to this tres frustrating problem! (and this was after trying everything BIOS-test, a wireless keyboard, crying!) now look... 1QAZ!! 1QAZ!!
                      the solution???....get a can of 'air duster' or compressed air in a can, attach the extended tube and give those keys a good blast then leave keyboard alone for a couple of hours and....Voila!! Good Luck






                      share|improve this answer



















                      • 2





                        Seriously?   You had a keyboard that worked fine on one computer but had problems on another, and blasting it with compressed air made it start working on both computers?    You’re right — I have difficulty believing that.

                        – Scott
                        Feb 6 at 1:40














                      0












                      0








                      0







                      You'll never believe my solution to this tres frustrating problem! (and this was after trying everything BIOS-test, a wireless keyboard, crying!) now look... 1QAZ!! 1QAZ!!
                      the solution???....get a can of 'air duster' or compressed air in a can, attach the extended tube and give those keys a good blast then leave keyboard alone for a couple of hours and....Voila!! Good Luck






                      share|improve this answer













                      You'll never believe my solution to this tres frustrating problem! (and this was after trying everything BIOS-test, a wireless keyboard, crying!) now look... 1QAZ!! 1QAZ!!
                      the solution???....get a can of 'air duster' or compressed air in a can, attach the extended tube and give those keys a good blast then leave keyboard alone for a couple of hours and....Voila!! Good Luck







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Feb 6 at 0:30









                      user994611user994611

                      1




                      1








                      • 2





                        Seriously?   You had a keyboard that worked fine on one computer but had problems on another, and blasting it with compressed air made it start working on both computers?    You’re right — I have difficulty believing that.

                        – Scott
                        Feb 6 at 1:40














                      • 2





                        Seriously?   You had a keyboard that worked fine on one computer but had problems on another, and blasting it with compressed air made it start working on both computers?    You’re right — I have difficulty believing that.

                        – Scott
                        Feb 6 at 1:40








                      2




                      2





                      Seriously?   You had a keyboard that worked fine on one computer but had problems on another, and blasting it with compressed air made it start working on both computers?    You’re right — I have difficulty believing that.

                      – Scott
                      Feb 6 at 1:40





                      Seriously?   You had a keyboard that worked fine on one computer but had problems on another, and blasting it with compressed air made it start working on both computers?    You’re right — I have difficulty believing that.

                      – Scott
                      Feb 6 at 1:40


















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