Microsoft Outlook – Favorites shortcuts disappear on re-launch





.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ height:90px;width:728px;box-sizing:border-box;
}







1















When I add shortcuts from my mail accounts to the Favorites folder, they get deleted on Outlook re-launch.



I am using Microsoft Outlook 2013.



Since I have configured multiple mail accounts in Outlook, I prefer Inbox shortcuts to be appeared in the Favorites folder. Seeking a solution to keep the shortcuts added to Favorites folder even after re-launching the application.










share|improve this question





























    1















    When I add shortcuts from my mail accounts to the Favorites folder, they get deleted on Outlook re-launch.



    I am using Microsoft Outlook 2013.



    Since I have configured multiple mail accounts in Outlook, I prefer Inbox shortcuts to be appeared in the Favorites folder. Seeking a solution to keep the shortcuts added to Favorites folder even after re-launching the application.










    share|improve this question

























      1












      1








      1








      When I add shortcuts from my mail accounts to the Favorites folder, they get deleted on Outlook re-launch.



      I am using Microsoft Outlook 2013.



      Since I have configured multiple mail accounts in Outlook, I prefer Inbox shortcuts to be appeared in the Favorites folder. Seeking a solution to keep the shortcuts added to Favorites folder even after re-launching the application.










      share|improve this question














      When I add shortcuts from my mail accounts to the Favorites folder, they get deleted on Outlook re-launch.



      I am using Microsoft Outlook 2013.



      Since I have configured multiple mail accounts in Outlook, I prefer Inbox shortcuts to be appeared in the Favorites folder. Seeking a solution to keep the shortcuts added to Favorites folder even after re-launching the application.







      microsoft-outlook microsoft-outlook-2013 favorites






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Mar 21 '17 at 4:43









      Hirosh WickramasuriyaHirosh Wickramasuriya

      10613




      10613






















          2 Answers
          2






          active

          oldest

          votes


















          0














          A reasonably acceptable answer is found in this blog.



          I followed the instructions and managed to keep the shortcuts unchanged even after re-launching the Microsoft Outlook.



          In Windows 10, the Outlook.xml file can be found in



          C:Users<YourUserAccount>AppDataRoamingMicrosoftOutlook


          Makes sure you backup the original Outlook.xml file, in case it is needed later.






          share|improve this answer


























          • The block link appears to be broken.

            – Mary Hamlin
            Jun 12 '18 at 14:12



















          0














          The Wayback machine is your friend:
          Outlook ate my shortcuts! (Favorite folders and calendar disappearing in Outlook)
          https://web.archive.org/web/20160404120149/http://blog.palehorse.net/2007/09/26/outlook-ate-my-favorite-shortcuts/




          1. You can create a new mail profile. This resets everything you’ve customized unfortunately, so it is, in my opinion, a last resort.

          2. You can navigate to the folder that Outlook stores settings in. In Windows XP it defaults to:
            C:Documents and Settings\Application DataMicrosoftOutlook
            In this folder you will find a file called Outlook.xml. Very innocuous sounding, don’t you think? This is the file causing all of the woes! You should exit Outlook completely then rename the file (never delete outright, bad form my good Pan!). Restart Outlook and you will notice all of your favorites and calendars are gone. Reset them to the way you would like, exit Outlook again and restart. Poofthey are back!
            Now the problem appears to be some sort of corruption to this file


          3. Try closing Outlook and running this: OUTLOOK.EXE /resetnavpane







          share|improve this answer
























            Your Answer








            StackExchange.ready(function() {
            var channelOptions = {
            tags: "".split(" "),
            id: "3"
            };
            initTagRenderer("".split(" "), "".split(" "), channelOptions);

            StackExchange.using("externalEditor", function() {
            // Have to fire editor after snippets, if snippets enabled
            if (StackExchange.settings.snippets.snippetsEnabled) {
            StackExchange.using("snippets", function() {
            createEditor();
            });
            }
            else {
            createEditor();
            }
            });

            function createEditor() {
            StackExchange.prepareEditor({
            heartbeatType: 'answer',
            autoActivateHeartbeat: false,
            convertImagesToLinks: true,
            noModals: true,
            showLowRepImageUploadWarning: true,
            reputationToPostImages: 10,
            bindNavPrevention: true,
            postfix: "",
            imageUploader: {
            brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
            contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
            allowUrls: true
            },
            onDemand: true,
            discardSelector: ".discard-answer"
            ,immediatelyShowMarkdownHelp:true
            });


            }
            });














            draft saved

            draft discarded


















            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1190673%2fmicrosoft-outlook-favorites-shortcuts-disappear-on-re-launch%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown

























            2 Answers
            2






            active

            oldest

            votes








            2 Answers
            2






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            0














            A reasonably acceptable answer is found in this blog.



            I followed the instructions and managed to keep the shortcuts unchanged even after re-launching the Microsoft Outlook.



            In Windows 10, the Outlook.xml file can be found in



            C:Users<YourUserAccount>AppDataRoamingMicrosoftOutlook


            Makes sure you backup the original Outlook.xml file, in case it is needed later.






            share|improve this answer


























            • The block link appears to be broken.

              – Mary Hamlin
              Jun 12 '18 at 14:12
















            0














            A reasonably acceptable answer is found in this blog.



            I followed the instructions and managed to keep the shortcuts unchanged even after re-launching the Microsoft Outlook.



            In Windows 10, the Outlook.xml file can be found in



            C:Users<YourUserAccount>AppDataRoamingMicrosoftOutlook


            Makes sure you backup the original Outlook.xml file, in case it is needed later.






            share|improve this answer


























            • The block link appears to be broken.

              – Mary Hamlin
              Jun 12 '18 at 14:12














            0












            0








            0







            A reasonably acceptable answer is found in this blog.



            I followed the instructions and managed to keep the shortcuts unchanged even after re-launching the Microsoft Outlook.



            In Windows 10, the Outlook.xml file can be found in



            C:Users<YourUserAccount>AppDataRoamingMicrosoftOutlook


            Makes sure you backup the original Outlook.xml file, in case it is needed later.






            share|improve this answer















            A reasonably acceptable answer is found in this blog.



            I followed the instructions and managed to keep the shortcuts unchanged even after re-launching the Microsoft Outlook.



            In Windows 10, the Outlook.xml file can be found in



            C:Users<YourUserAccount>AppDataRoamingMicrosoftOutlook


            Makes sure you backup the original Outlook.xml file, in case it is needed later.







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Mar 21 '17 at 10:46









            R3uK

            152111




            152111










            answered Mar 21 '17 at 6:46









            Hirosh WickramasuriyaHirosh Wickramasuriya

            10613




            10613













            • The block link appears to be broken.

              – Mary Hamlin
              Jun 12 '18 at 14:12



















            • The block link appears to be broken.

              – Mary Hamlin
              Jun 12 '18 at 14:12

















            The block link appears to be broken.

            – Mary Hamlin
            Jun 12 '18 at 14:12





            The block link appears to be broken.

            – Mary Hamlin
            Jun 12 '18 at 14:12













            0














            The Wayback machine is your friend:
            Outlook ate my shortcuts! (Favorite folders and calendar disappearing in Outlook)
            https://web.archive.org/web/20160404120149/http://blog.palehorse.net/2007/09/26/outlook-ate-my-favorite-shortcuts/




            1. You can create a new mail profile. This resets everything you’ve customized unfortunately, so it is, in my opinion, a last resort.

            2. You can navigate to the folder that Outlook stores settings in. In Windows XP it defaults to:
              C:Documents and Settings\Application DataMicrosoftOutlook
              In this folder you will find a file called Outlook.xml. Very innocuous sounding, don’t you think? This is the file causing all of the woes! You should exit Outlook completely then rename the file (never delete outright, bad form my good Pan!). Restart Outlook and you will notice all of your favorites and calendars are gone. Reset them to the way you would like, exit Outlook again and restart. Poofthey are back!
              Now the problem appears to be some sort of corruption to this file


            3. Try closing Outlook and running this: OUTLOOK.EXE /resetnavpane







            share|improve this answer




























              0














              The Wayback machine is your friend:
              Outlook ate my shortcuts! (Favorite folders and calendar disappearing in Outlook)
              https://web.archive.org/web/20160404120149/http://blog.palehorse.net/2007/09/26/outlook-ate-my-favorite-shortcuts/




              1. You can create a new mail profile. This resets everything you’ve customized unfortunately, so it is, in my opinion, a last resort.

              2. You can navigate to the folder that Outlook stores settings in. In Windows XP it defaults to:
                C:Documents and Settings\Application DataMicrosoftOutlook
                In this folder you will find a file called Outlook.xml. Very innocuous sounding, don’t you think? This is the file causing all of the woes! You should exit Outlook completely then rename the file (never delete outright, bad form my good Pan!). Restart Outlook and you will notice all of your favorites and calendars are gone. Reset them to the way you would like, exit Outlook again and restart. Poofthey are back!
                Now the problem appears to be some sort of corruption to this file


              3. Try closing Outlook and running this: OUTLOOK.EXE /resetnavpane







              share|improve this answer


























                0












                0








                0







                The Wayback machine is your friend:
                Outlook ate my shortcuts! (Favorite folders and calendar disappearing in Outlook)
                https://web.archive.org/web/20160404120149/http://blog.palehorse.net/2007/09/26/outlook-ate-my-favorite-shortcuts/




                1. You can create a new mail profile. This resets everything you’ve customized unfortunately, so it is, in my opinion, a last resort.

                2. You can navigate to the folder that Outlook stores settings in. In Windows XP it defaults to:
                  C:Documents and Settings\Application DataMicrosoftOutlook
                  In this folder you will find a file called Outlook.xml. Very innocuous sounding, don’t you think? This is the file causing all of the woes! You should exit Outlook completely then rename the file (never delete outright, bad form my good Pan!). Restart Outlook and you will notice all of your favorites and calendars are gone. Reset them to the way you would like, exit Outlook again and restart. Poofthey are back!
                  Now the problem appears to be some sort of corruption to this file


                3. Try closing Outlook and running this: OUTLOOK.EXE /resetnavpane







                share|improve this answer













                The Wayback machine is your friend:
                Outlook ate my shortcuts! (Favorite folders and calendar disappearing in Outlook)
                https://web.archive.org/web/20160404120149/http://blog.palehorse.net/2007/09/26/outlook-ate-my-favorite-shortcuts/




                1. You can create a new mail profile. This resets everything you’ve customized unfortunately, so it is, in my opinion, a last resort.

                2. You can navigate to the folder that Outlook stores settings in. In Windows XP it defaults to:
                  C:Documents and Settings\Application DataMicrosoftOutlook
                  In this folder you will find a file called Outlook.xml. Very innocuous sounding, don’t you think? This is the file causing all of the woes! You should exit Outlook completely then rename the file (never delete outright, bad form my good Pan!). Restart Outlook and you will notice all of your favorites and calendars are gone. Reset them to the way you would like, exit Outlook again and restart. Poofthey are back!
                  Now the problem appears to be some sort of corruption to this file


                3. Try closing Outlook and running this: OUTLOOK.EXE /resetnavpane








                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Feb 1 at 0:57









                Ken P.Ken P.

                1




                1






























                    draft saved

                    draft discarded




















































                    Thanks for contributing an answer to Super User!


                    • Please be sure to answer the question. Provide details and share your research!

                    But avoid



                    • Asking for help, clarification, or responding to other answers.

                    • Making statements based on opinion; back them up with references or personal experience.


                    To learn more, see our tips on writing great answers.




                    draft saved


                    draft discarded














                    StackExchange.ready(
                    function () {
                    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1190673%2fmicrosoft-outlook-favorites-shortcuts-disappear-on-re-launch%23new-answer', 'question_page');
                    }
                    );

                    Post as a guest















                    Required, but never shown





















































                    Required, but never shown














                    Required, but never shown












                    Required, but never shown







                    Required, but never shown

































                    Required, but never shown














                    Required, but never shown












                    Required, but never shown







                    Required, but never shown







                    Popular posts from this blog

                    Plaza Victoria

                    Brian Clough

                    Cáceres