Can't remove bluetooth mouse on Windows 10












0















I had issues with my bluetooth mouse today in that it lost connection. I switched bluetooth off and on again in settings and it still didn't work. So I removed the mouse from bluetooth by selecting Remove.



I tried to pair the mouse again, but windows can't find the mouse, with the mouse in pairing mode. I switched the mouse off, and then switched bluetooth off and on again in Windows.



The mouse reappeared in the bluetooth settings even though I had removed it. I tried to connect it to my PC again, but I think the pairing codes are now different so it doesn't connect. Even with the mouse switched off, if I switch bluetooth off and on again, the mouse reappears as paired like so:



enter image description here



I went to Device Manager and I Uninstall the bluetooth mouse from there and rebooted. When I go to bluetooth settings, the mouse reappears but I can't connect it.



It now seems that I can't remove it either.



Any ideas?










share|improve this question























  • We may could try troubleshooting tool through control panel to check and repair bluetooth issue.

    – Joy
    Oct 31 '18 at 9:26
















0















I had issues with my bluetooth mouse today in that it lost connection. I switched bluetooth off and on again in settings and it still didn't work. So I removed the mouse from bluetooth by selecting Remove.



I tried to pair the mouse again, but windows can't find the mouse, with the mouse in pairing mode. I switched the mouse off, and then switched bluetooth off and on again in Windows.



The mouse reappeared in the bluetooth settings even though I had removed it. I tried to connect it to my PC again, but I think the pairing codes are now different so it doesn't connect. Even with the mouse switched off, if I switch bluetooth off and on again, the mouse reappears as paired like so:



enter image description here



I went to Device Manager and I Uninstall the bluetooth mouse from there and rebooted. When I go to bluetooth settings, the mouse reappears but I can't connect it.



It now seems that I can't remove it either.



Any ideas?










share|improve this question























  • We may could try troubleshooting tool through control panel to check and repair bluetooth issue.

    – Joy
    Oct 31 '18 at 9:26














0












0








0








I had issues with my bluetooth mouse today in that it lost connection. I switched bluetooth off and on again in settings and it still didn't work. So I removed the mouse from bluetooth by selecting Remove.



I tried to pair the mouse again, but windows can't find the mouse, with the mouse in pairing mode. I switched the mouse off, and then switched bluetooth off and on again in Windows.



The mouse reappeared in the bluetooth settings even though I had removed it. I tried to connect it to my PC again, but I think the pairing codes are now different so it doesn't connect. Even with the mouse switched off, if I switch bluetooth off and on again, the mouse reappears as paired like so:



enter image description here



I went to Device Manager and I Uninstall the bluetooth mouse from there and rebooted. When I go to bluetooth settings, the mouse reappears but I can't connect it.



It now seems that I can't remove it either.



Any ideas?










share|improve this question














I had issues with my bluetooth mouse today in that it lost connection. I switched bluetooth off and on again in settings and it still didn't work. So I removed the mouse from bluetooth by selecting Remove.



I tried to pair the mouse again, but windows can't find the mouse, with the mouse in pairing mode. I switched the mouse off, and then switched bluetooth off and on again in Windows.



The mouse reappeared in the bluetooth settings even though I had removed it. I tried to connect it to my PC again, but I think the pairing codes are now different so it doesn't connect. Even with the mouse switched off, if I switch bluetooth off and on again, the mouse reappears as paired like so:



enter image description here



I went to Device Manager and I Uninstall the bluetooth mouse from there and rebooted. When I go to bluetooth settings, the mouse reappears but I can't connect it.



It now seems that I can't remove it either.



Any ideas?







windows-10 mouse bluetooth






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Oct 27 '18 at 13:45









Mark AllisonMark Allison

61011021




61011021













  • We may could try troubleshooting tool through control panel to check and repair bluetooth issue.

    – Joy
    Oct 31 '18 at 9:26



















  • We may could try troubleshooting tool through control panel to check and repair bluetooth issue.

    – Joy
    Oct 31 '18 at 9:26

















We may could try troubleshooting tool through control panel to check and repair bluetooth issue.

– Joy
Oct 31 '18 at 9:26





We may could try troubleshooting tool through control panel to check and repair bluetooth issue.

– Joy
Oct 31 '18 at 9:26










1 Answer
1






active

oldest

votes


















1














An advice adapted from a
Microsoft Technet article :




  • Open Control Panel -> System

  • Click the Advanced tab

  • Click on the "Environment Variables" button

  • Under "User variables for", click on "New"

  • Add a variable named devmgr_show_nonpresent_device with the value if 1

  • Click OK

  • Open Device Manager again

  • Select menu View > Show hidden devices

  • Right-click on the Bluetooth device and select Uninstall.


If this does not work, various other suggestions are to be found.
Here are a couple of useful posts:




  • Windows 10 failed to remove Bluetooth device

  • Unable to remove bluetooth device on windows 10






share|improve this answer


























  • Unfortunately none of those suggestions worked. Whenever I switched bluetooth back on, the device popped back up again.

    – Mark Allison
    Oct 27 '18 at 21:10











  • Is it related to some other application? Do you have other Bluetooth software that came with your network adapter? You might be looking in the wrong place.

    – harrymc
    Oct 27 '18 at 21:16











  • No it's just a mouse, not a network adapter.

    – Mark Allison
    Oct 27 '18 at 21:36











  • Meaning software that manages the network adapter you use to pair with Bluetooth devices.

    – harrymc
    Oct 27 '18 at 22:09











  • What? I'm using Windows to pair Bluetooth devices. I installed the latest driver update for my bluetooth driver from Dell but it's still the same.

    – Mark Allison
    Oct 27 '18 at 22:11











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









1














An advice adapted from a
Microsoft Technet article :




  • Open Control Panel -> System

  • Click the Advanced tab

  • Click on the "Environment Variables" button

  • Under "User variables for", click on "New"

  • Add a variable named devmgr_show_nonpresent_device with the value if 1

  • Click OK

  • Open Device Manager again

  • Select menu View > Show hidden devices

  • Right-click on the Bluetooth device and select Uninstall.


If this does not work, various other suggestions are to be found.
Here are a couple of useful posts:




  • Windows 10 failed to remove Bluetooth device

  • Unable to remove bluetooth device on windows 10






share|improve this answer


























  • Unfortunately none of those suggestions worked. Whenever I switched bluetooth back on, the device popped back up again.

    – Mark Allison
    Oct 27 '18 at 21:10











  • Is it related to some other application? Do you have other Bluetooth software that came with your network adapter? You might be looking in the wrong place.

    – harrymc
    Oct 27 '18 at 21:16











  • No it's just a mouse, not a network adapter.

    – Mark Allison
    Oct 27 '18 at 21:36











  • Meaning software that manages the network adapter you use to pair with Bluetooth devices.

    – harrymc
    Oct 27 '18 at 22:09











  • What? I'm using Windows to pair Bluetooth devices. I installed the latest driver update for my bluetooth driver from Dell but it's still the same.

    – Mark Allison
    Oct 27 '18 at 22:11
















1














An advice adapted from a
Microsoft Technet article :




  • Open Control Panel -> System

  • Click the Advanced tab

  • Click on the "Environment Variables" button

  • Under "User variables for", click on "New"

  • Add a variable named devmgr_show_nonpresent_device with the value if 1

  • Click OK

  • Open Device Manager again

  • Select menu View > Show hidden devices

  • Right-click on the Bluetooth device and select Uninstall.


If this does not work, various other suggestions are to be found.
Here are a couple of useful posts:




  • Windows 10 failed to remove Bluetooth device

  • Unable to remove bluetooth device on windows 10






share|improve this answer


























  • Unfortunately none of those suggestions worked. Whenever I switched bluetooth back on, the device popped back up again.

    – Mark Allison
    Oct 27 '18 at 21:10











  • Is it related to some other application? Do you have other Bluetooth software that came with your network adapter? You might be looking in the wrong place.

    – harrymc
    Oct 27 '18 at 21:16











  • No it's just a mouse, not a network adapter.

    – Mark Allison
    Oct 27 '18 at 21:36











  • Meaning software that manages the network adapter you use to pair with Bluetooth devices.

    – harrymc
    Oct 27 '18 at 22:09











  • What? I'm using Windows to pair Bluetooth devices. I installed the latest driver update for my bluetooth driver from Dell but it's still the same.

    – Mark Allison
    Oct 27 '18 at 22:11














1












1








1







An advice adapted from a
Microsoft Technet article :




  • Open Control Panel -> System

  • Click the Advanced tab

  • Click on the "Environment Variables" button

  • Under "User variables for", click on "New"

  • Add a variable named devmgr_show_nonpresent_device with the value if 1

  • Click OK

  • Open Device Manager again

  • Select menu View > Show hidden devices

  • Right-click on the Bluetooth device and select Uninstall.


If this does not work, various other suggestions are to be found.
Here are a couple of useful posts:




  • Windows 10 failed to remove Bluetooth device

  • Unable to remove bluetooth device on windows 10






share|improve this answer















An advice adapted from a
Microsoft Technet article :




  • Open Control Panel -> System

  • Click the Advanced tab

  • Click on the "Environment Variables" button

  • Under "User variables for", click on "New"

  • Add a variable named devmgr_show_nonpresent_device with the value if 1

  • Click OK

  • Open Device Manager again

  • Select menu View > Show hidden devices

  • Right-click on the Bluetooth device and select Uninstall.


If this does not work, various other suggestions are to be found.
Here are a couple of useful posts:




  • Windows 10 failed to remove Bluetooth device

  • Unable to remove bluetooth device on windows 10







share|improve this answer














share|improve this answer



share|improve this answer








edited Oct 27 '18 at 20:55

























answered Oct 27 '18 at 18:48









harrymcharrymc

259k14271573




259k14271573













  • Unfortunately none of those suggestions worked. Whenever I switched bluetooth back on, the device popped back up again.

    – Mark Allison
    Oct 27 '18 at 21:10











  • Is it related to some other application? Do you have other Bluetooth software that came with your network adapter? You might be looking in the wrong place.

    – harrymc
    Oct 27 '18 at 21:16











  • No it's just a mouse, not a network adapter.

    – Mark Allison
    Oct 27 '18 at 21:36











  • Meaning software that manages the network adapter you use to pair with Bluetooth devices.

    – harrymc
    Oct 27 '18 at 22:09











  • What? I'm using Windows to pair Bluetooth devices. I installed the latest driver update for my bluetooth driver from Dell but it's still the same.

    – Mark Allison
    Oct 27 '18 at 22:11



















  • Unfortunately none of those suggestions worked. Whenever I switched bluetooth back on, the device popped back up again.

    – Mark Allison
    Oct 27 '18 at 21:10











  • Is it related to some other application? Do you have other Bluetooth software that came with your network adapter? You might be looking in the wrong place.

    – harrymc
    Oct 27 '18 at 21:16











  • No it's just a mouse, not a network adapter.

    – Mark Allison
    Oct 27 '18 at 21:36











  • Meaning software that manages the network adapter you use to pair with Bluetooth devices.

    – harrymc
    Oct 27 '18 at 22:09











  • What? I'm using Windows to pair Bluetooth devices. I installed the latest driver update for my bluetooth driver from Dell but it's still the same.

    – Mark Allison
    Oct 27 '18 at 22:11

















Unfortunately none of those suggestions worked. Whenever I switched bluetooth back on, the device popped back up again.

– Mark Allison
Oct 27 '18 at 21:10





Unfortunately none of those suggestions worked. Whenever I switched bluetooth back on, the device popped back up again.

– Mark Allison
Oct 27 '18 at 21:10













Is it related to some other application? Do you have other Bluetooth software that came with your network adapter? You might be looking in the wrong place.

– harrymc
Oct 27 '18 at 21:16





Is it related to some other application? Do you have other Bluetooth software that came with your network adapter? You might be looking in the wrong place.

– harrymc
Oct 27 '18 at 21:16













No it's just a mouse, not a network adapter.

– Mark Allison
Oct 27 '18 at 21:36





No it's just a mouse, not a network adapter.

– Mark Allison
Oct 27 '18 at 21:36













Meaning software that manages the network adapter you use to pair with Bluetooth devices.

– harrymc
Oct 27 '18 at 22:09





Meaning software that manages the network adapter you use to pair with Bluetooth devices.

– harrymc
Oct 27 '18 at 22:09













What? I'm using Windows to pair Bluetooth devices. I installed the latest driver update for my bluetooth driver from Dell but it's still the same.

– Mark Allison
Oct 27 '18 at 22:11





What? I'm using Windows to pair Bluetooth devices. I installed the latest driver update for my bluetooth driver from Dell but it's still the same.

– Mark Allison
Oct 27 '18 at 22:11


















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