How can I prevent Microsoft Online login Portal from redirecting to an old SSO page?
I used to work at a company with an Active Directory, but I no longer do. I now work at another company which uses Azure, but doesn't use Active Directory or Outlook etc.
Whenever I try to log into Azure, I get redirected to "your organization's sign-in page", which is the SSO login page for a company I no longer work at, and thus can not login with those credentials. How can I stop this behaviour?
edit: To clarify, when I try to login with myemail@company2.com I first get redirected to the SSO login page for oldemail@company1.com.
Note that I don't have administrative permissions for either of the accounts.
Here are the before and after pictures (heavily blurred and distorted to hide the company)
When in an incognito window in Chrome it does not happen, but I have tried erasing my cache and cookies in Chrome, and it still happens in my main window. It also does not happen in Opera.
This is also a different computer than the one I used at the other company. There is obviously something saved in chrome between the usage of the two different computers, but it's not the normal cookies or cache as I have cleared those.
EDIT: I was able to find the source of the redirect was a function called "GetUserRealm", and somehow, on a connected chrome browser, it finds my old company. But other browsers and incognito windows do not. Doesn't matter how many times I clear my cache for the Microsoft sites.
redirection azure
asked Feb 27 '17 at 7:36
avi
2818
|
show 5 more comments
I used to work at a company with an Active Directory, but I no longer do. I now work at another company which uses Azure, but doesn't use Active Directory or Outlook etc.
Whenever I try to log into Azure, I get redirected to "your organization's sign-in page", which is the SSO login page for a company I no longer work at, and thus can not login with those credentials. How can I stop this behaviour?
edit: To clarify, when I try to login with myemail@company2.com I first get redirected to the SSO login page for oldemail@company1.com.
Note that I don't have administrative permissions for either of the accounts.
Here are the before and after pictures (heavily blurred and distorted to hide the company)
When in an incognito window in Chrome it does not happen, but I have tried erasing my cache and cookies in Chrome, and it still happens in my main window. It also does not happen in Opera.
This is also a different computer than the one I used at the other company. There is obviously something saved in chrome between the usage of the two different computers, but it's not the normal cookies or cache as I have cleared those.
EDIT: I was able to find the source of the redirect was a function called "GetUserRealm", and somehow, on a connected chrome browser, it finds my old company. But other browsers and incognito windows do not. Doesn't matter how many times I clear my cache for the Microsoft sites.
redirection azure
asked Feb 27 '17 at 7:36
avi
2818
Is this the same PC? Perhaps clear your cache and browser history.
– ThisIsNotMyRealName
Aug 31 '17 at 8:21
1
Try the solution of adding&prompt=loginto the query string generated by the ADAL JavaScript when redirecting tologin.microsoftonline.com(more info).
– harrymc
Aug 31 '17 at 8:25
1
Does this happen on any other computer? Try visiting the page in "incognito" mode. Unless you've got an old cookie, or password manager automatically filling out things for you, what you are describing is not possible. The login page behaves according to whatever domain you type in. There's no way Microsoft is going to redirect you from one domain to a completely unrelated and different domain. How do you know it's redirecting to the "old" company?
– Appleoddity
Sep 2 '17 at 5:07
1
Consider adding some screen shots of the process you follow masking out the email address portions you want to keep private. Do a screen shot of before, during, and after or find a way to make a moving GIF and mask out the sensitive information from it. I like the two comments left right above this one as those sound like potential solutions to this problem—I still think having a way to give people a visual would help clarify what you are seeing exactly since we can't just come on over and say "we're here, show us what you have going on with this". <::;;::;;::;;::{[||||||]}o
– Pimp Juice IT
Sep 2 '17 at 15:44
1
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools. So, open developer tools on the page, choose the Application tab, open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column). But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, delete the cookies, re-enable javascript.
– strobelight
Sep 5 '17 at 16:50
|
show 5 more comments
I used to work at a company with an Active Directory, but I no longer do. I now work at another company which uses Azure, but doesn't use Active Directory or Outlook etc.
Whenever I try to log into Azure, I get redirected to "your organization's sign-in page", which is the SSO login page for a company I no longer work at, and thus can not login with those credentials. How can I stop this behaviour?
edit: To clarify, when I try to login with myemail@company2.com I first get redirected to the SSO login page for oldemail@company1.com.
Note that I don't have administrative permissions for either of the accounts.
Here are the before and after pictures (heavily blurred and distorted to hide the company)
When in an incognito window in Chrome it does not happen, but I have tried erasing my cache and cookies in Chrome, and it still happens in my main window. It also does not happen in Opera.
This is also a different computer than the one I used at the other company. There is obviously something saved in chrome between the usage of the two different computers, but it's not the normal cookies or cache as I have cleared those.
EDIT: I was able to find the source of the redirect was a function called "GetUserRealm", and somehow, on a connected chrome browser, it finds my old company. But other browsers and incognito windows do not. Doesn't matter how many times I clear my cache for the Microsoft sites.
redirection azure
asked Feb 27 '17 at 7:36
avi
2818
I used to work at a company with an Active Directory, but I no longer do. I now work at another company which uses Azure, but doesn't use Active Directory or Outlook etc.
Whenever I try to log into Azure, I get redirected to "your organization's sign-in page", which is the SSO login page for a company I no longer work at, and thus can not login with those credentials. How can I stop this behaviour?
edit: To clarify, when I try to login with myemail@company2.com I first get redirected to the SSO login page for oldemail@company1.com.
Note that I don't have administrative permissions for either of the accounts.
Here are the before and after pictures (heavily blurred and distorted to hide the company)
When in an incognito window in Chrome it does not happen, but I have tried erasing my cache and cookies in Chrome, and it still happens in my main window. It also does not happen in Opera.
This is also a different computer than the one I used at the other company. There is obviously something saved in chrome between the usage of the two different computers, but it's not the normal cookies or cache as I have cleared those.
EDIT: I was able to find the source of the redirect was a function called "GetUserRealm", and somehow, on a connected chrome browser, it finds my old company. But other browsers and incognito windows do not. Doesn't matter how many times I clear my cache for the Microsoft sites.
redirection azure
redirection azure
asked Feb 27 '17 at 7:36
avi
2818
asked Feb 27 '17 at 7:36
avi
2818
edited Sep 7 '17 at 10:04
asked Feb 27 '17 at 7:36
avi
2818
asked Feb 27 '17 at 7:36
avi
2818
asked Feb 27 '17 at 7:36
avi
2818
2818
Is this the same PC? Perhaps clear your cache and browser history.
– ThisIsNotMyRealName
Aug 31 '17 at 8:21
1
Try the solution of adding&prompt=loginto the query string generated by the ADAL JavaScript when redirecting tologin.microsoftonline.com(more info).
– harrymc
Aug 31 '17 at 8:25
1
Does this happen on any other computer? Try visiting the page in "incognito" mode. Unless you've got an old cookie, or password manager automatically filling out things for you, what you are describing is not possible. The login page behaves according to whatever domain you type in. There's no way Microsoft is going to redirect you from one domain to a completely unrelated and different domain. How do you know it's redirecting to the "old" company?
– Appleoddity
Sep 2 '17 at 5:07
1
Consider adding some screen shots of the process you follow masking out the email address portions you want to keep private. Do a screen shot of before, during, and after or find a way to make a moving GIF and mask out the sensitive information from it. I like the two comments left right above this one as those sound like potential solutions to this problem—I still think having a way to give people a visual would help clarify what you are seeing exactly since we can't just come on over and say "we're here, show us what you have going on with this". <::;;::;;::;;::{[||||||]}o
– Pimp Juice IT
Sep 2 '17 at 15:44
1
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools. So, open developer tools on the page, choose the Application tab, open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column). But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, delete the cookies, re-enable javascript.
– strobelight
Sep 5 '17 at 16:50
|
show 5 more comments
Is this the same PC? Perhaps clear your cache and browser history.
– ThisIsNotMyRealName
Aug 31 '17 at 8:21
1
Try the solution of adding&prompt=loginto the query string generated by the ADAL JavaScript when redirecting tologin.microsoftonline.com(more info).
– harrymc
Aug 31 '17 at 8:25
1
Does this happen on any other computer? Try visiting the page in "incognito" mode. Unless you've got an old cookie, or password manager automatically filling out things for you, what you are describing is not possible. The login page behaves according to whatever domain you type in. There's no way Microsoft is going to redirect you from one domain to a completely unrelated and different domain. How do you know it's redirecting to the "old" company?
– Appleoddity
Sep 2 '17 at 5:07
1
Consider adding some screen shots of the process you follow masking out the email address portions you want to keep private. Do a screen shot of before, during, and after or find a way to make a moving GIF and mask out the sensitive information from it. I like the two comments left right above this one as those sound like potential solutions to this problem—I still think having a way to give people a visual would help clarify what you are seeing exactly since we can't just come on over and say "we're here, show us what you have going on with this". <::;;::;;::;;::{[||||||]}o
– Pimp Juice IT
Sep 2 '17 at 15:44
1
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools. So, open developer tools on the page, choose the Application tab, open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column). But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, delete the cookies, re-enable javascript.
– strobelight
Sep 5 '17 at 16:50
Is this the same PC? Perhaps clear your cache and browser history.
– ThisIsNotMyRealName
Aug 31 '17 at 8:21
Is this the same PC? Perhaps clear your cache and browser history.
– ThisIsNotMyRealName
Aug 31 '17 at 8:21
1
1
Try the solution of adding
&prompt=login to the query string generated by the ADAL JavaScript when redirecting to login.microsoftonline.com (more info).– harrymc
Aug 31 '17 at 8:25
Try the solution of adding
&prompt=login to the query string generated by the ADAL JavaScript when redirecting to login.microsoftonline.com (more info).– harrymc
Aug 31 '17 at 8:25
1
1
Does this happen on any other computer? Try visiting the page in "incognito" mode. Unless you've got an old cookie, or password manager automatically filling out things for you, what you are describing is not possible. The login page behaves according to whatever domain you type in. There's no way Microsoft is going to redirect you from one domain to a completely unrelated and different domain. How do you know it's redirecting to the "old" company?
– Appleoddity
Sep 2 '17 at 5:07
Does this happen on any other computer? Try visiting the page in "incognito" mode. Unless you've got an old cookie, or password manager automatically filling out things for you, what you are describing is not possible. The login page behaves according to whatever domain you type in. There's no way Microsoft is going to redirect you from one domain to a completely unrelated and different domain. How do you know it's redirecting to the "old" company?
– Appleoddity
Sep 2 '17 at 5:07
1
1
Consider adding some screen shots of the process you follow masking out the email address portions you want to keep private. Do a screen shot of before, during, and after or find a way to make a moving GIF and mask out the sensitive information from it. I like the two comments left right above this one as those sound like potential solutions to this problem—I still think having a way to give people a visual would help clarify what you are seeing exactly since we can't just come on over and say "we're here, show us what you have going on with this". <::;;::;;::;;::{[||||||]}o
– Pimp Juice IT
Sep 2 '17 at 15:44
Consider adding some screen shots of the process you follow masking out the email address portions you want to keep private. Do a screen shot of before, during, and after or find a way to make a moving GIF and mask out the sensitive information from it. I like the two comments left right above this one as those sound like potential solutions to this problem—I still think having a way to give people a visual would help clarify what you are seeing exactly since we can't just come on over and say "we're here, show us what you have going on with this". <::;;::;;::;;::{[||||||]}o
– Pimp Juice IT
Sep 2 '17 at 15:44
1
1
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools. So, open developer tools on the page, choose the Application tab, open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column). But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, delete the cookies, re-enable javascript.
– strobelight
Sep 5 '17 at 16:50
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools. So, open developer tools on the page, choose the Application tab, open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column). But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, delete the cookies, re-enable javascript.
– strobelight
Sep 5 '17 at 16:50
|
show 5 more comments
4 Answers
4
active
oldest
votes
To prevent a login redirect I use the Manage other people feature of Google Chrome on both a Mac and Win PC.
I have login accounts with different permissions so that I can both administrate sites, and then go in and double-check what the end users experience with their permissions. The same idea applies to different users altogether.
In the Chrome browser first go to the Other Options (three dots) in the upper right, Settings, Manage other people, Add Person, create a name for the Person, choose an Avatar, and click Add.
When you enter a new Chrome window you'll see the chosen Avatar next to the Other Options button in the upper right. Login to Office 365 using the credentials desired for that user. [You might wish to then save a bookmark to the Bookmark Bar or drag the URL to the Desktop to create an icon that can be edited too (if desired) - that's optional.]
Next recreate the process for a new Avatar (person) using their login credentials.
When you open future Chrome browser windows, Chrome may default or remember the last user to login in, but you can click on the Avatar and choose the desired Avatar (Person) shown in the dropdown list with their credentials. This will open a new window with that Avatar allowing users to maintain separate login instances for unique accounts without a redirect or need to use incognito or install other browsers.
It's great! You may choose to right-click on the Chrome icon and choose the Person from the pop-up window too.
As long as the login credentials are kept independent of one another, this provides a quick and easy way to administrate a site as Admin and then test the enduser experience as End User, or keep different people using the same PC independent of one another in the same Chrome browser app. Using the "People" feature has saved me a great deal of time and frustration.
I hope this helps - It was frustrating to login with a different username only to be redirected to another user with their credentials from a previous login. Now the hassle of logging in is a problem no more - this works!
I've attached a screen shot for an Avatar (in the upper right) with the cursor on the Manage other people feature in "Settings" for the Google Chrome browser app. [1]: https://i.stack.imgur.com/GYbTa.jpg
Cheers!
answered Oct 20 at 5:24
NISTEM
262
add a comment |
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools.
So, open developer tools on the page, choose the Application tab
open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column).
But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, by adjusting the developer settings found on the right side of the developer menu bar:
close the settings, refresh, and delete the cookies. When done, re-enable javascript in the settings.
Hopefully that'll do it for you!
answered Sep 6 '17 at 0:05
strobelight
402210
It actually didn't work :( When I logged into the site from my phone it happened again.
– avi
Sep 7 '17 at 8:55
Clearing the cache again and using all sorts of other tools didn't help either, but I did find the source of the redirect. Something called "UserRealm"
– avi
Sep 7 '17 at 10:03
All your screenshots were from computer. Your phone is just another device caching the same information. Just uninstall chrome from your device, clear cache data, reinstall.
– strobelight
Sep 7 '17 at 10:16
It turns out the data didn't come from the cache, but from the password storage settings.
– avi
Sep 7 '17 at 10:22
that makes no sense since you stated it worked in incognito mode.
– strobelight
Sep 7 '17 at 10:29
|
show 1 more comment
FYI: To resolve this issue for any reader using Safari
Go to : Safari > Preferences > Privacy > Manage Website Data > Search: "Office" > then delete everything related to Office365
answered Dec 7 at 19:14
Sean Andrade
111
add a comment |
In the end, after being frustrated by Microsoft customer support not helping me, I found out the source of the problem was a stored username/password in chrome.
I deleted the stored password in Settings -> Manage passwords section, and I no longer have the issue of the attempted redirections.
answered Sep 7 '17 at 10:11
avi
2818
add a comment |
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4 Answers
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4 Answers
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To prevent a login redirect I use the Manage other people feature of Google Chrome on both a Mac and Win PC.
I have login accounts with different permissions so that I can both administrate sites, and then go in and double-check what the end users experience with their permissions. The same idea applies to different users altogether.
In the Chrome browser first go to the Other Options (three dots) in the upper right, Settings, Manage other people, Add Person, create a name for the Person, choose an Avatar, and click Add.
When you enter a new Chrome window you'll see the chosen Avatar next to the Other Options button in the upper right. Login to Office 365 using the credentials desired for that user. [You might wish to then save a bookmark to the Bookmark Bar or drag the URL to the Desktop to create an icon that can be edited too (if desired) - that's optional.]
Next recreate the process for a new Avatar (person) using their login credentials.
When you open future Chrome browser windows, Chrome may default or remember the last user to login in, but you can click on the Avatar and choose the desired Avatar (Person) shown in the dropdown list with their credentials. This will open a new window with that Avatar allowing users to maintain separate login instances for unique accounts without a redirect or need to use incognito or install other browsers.
It's great! You may choose to right-click on the Chrome icon and choose the Person from the pop-up window too.
As long as the login credentials are kept independent of one another, this provides a quick and easy way to administrate a site as Admin and then test the enduser experience as End User, or keep different people using the same PC independent of one another in the same Chrome browser app. Using the "People" feature has saved me a great deal of time and frustration.
I hope this helps - It was frustrating to login with a different username only to be redirected to another user with their credentials from a previous login. Now the hassle of logging in is a problem no more - this works!
I've attached a screen shot for an Avatar (in the upper right) with the cursor on the Manage other people feature in "Settings" for the Google Chrome browser app. [1]: https://i.stack.imgur.com/GYbTa.jpg
Cheers!
answered Oct 20 at 5:24
NISTEM
262
add a comment |
To prevent a login redirect I use the Manage other people feature of Google Chrome on both a Mac and Win PC.
I have login accounts with different permissions so that I can both administrate sites, and then go in and double-check what the end users experience with their permissions. The same idea applies to different users altogether.
In the Chrome browser first go to the Other Options (three dots) in the upper right, Settings, Manage other people, Add Person, create a name for the Person, choose an Avatar, and click Add.
When you enter a new Chrome window you'll see the chosen Avatar next to the Other Options button in the upper right. Login to Office 365 using the credentials desired for that user. [You might wish to then save a bookmark to the Bookmark Bar or drag the URL to the Desktop to create an icon that can be edited too (if desired) - that's optional.]
Next recreate the process for a new Avatar (person) using their login credentials.
When you open future Chrome browser windows, Chrome may default or remember the last user to login in, but you can click on the Avatar and choose the desired Avatar (Person) shown in the dropdown list with their credentials. This will open a new window with that Avatar allowing users to maintain separate login instances for unique accounts without a redirect or need to use incognito or install other browsers.
It's great! You may choose to right-click on the Chrome icon and choose the Person from the pop-up window too.
As long as the login credentials are kept independent of one another, this provides a quick and easy way to administrate a site as Admin and then test the enduser experience as End User, or keep different people using the same PC independent of one another in the same Chrome browser app. Using the "People" feature has saved me a great deal of time and frustration.
I hope this helps - It was frustrating to login with a different username only to be redirected to another user with their credentials from a previous login. Now the hassle of logging in is a problem no more - this works!
I've attached a screen shot for an Avatar (in the upper right) with the cursor on the Manage other people feature in "Settings" for the Google Chrome browser app. [1]: https://i.stack.imgur.com/GYbTa.jpg
Cheers!
answered Oct 20 at 5:24
NISTEM
262
add a comment |
To prevent a login redirect I use the Manage other people feature of Google Chrome on both a Mac and Win PC.
I have login accounts with different permissions so that I can both administrate sites, and then go in and double-check what the end users experience with their permissions. The same idea applies to different users altogether.
In the Chrome browser first go to the Other Options (three dots) in the upper right, Settings, Manage other people, Add Person, create a name for the Person, choose an Avatar, and click Add.
When you enter a new Chrome window you'll see the chosen Avatar next to the Other Options button in the upper right. Login to Office 365 using the credentials desired for that user. [You might wish to then save a bookmark to the Bookmark Bar or drag the URL to the Desktop to create an icon that can be edited too (if desired) - that's optional.]
Next recreate the process for a new Avatar (person) using their login credentials.
When you open future Chrome browser windows, Chrome may default or remember the last user to login in, but you can click on the Avatar and choose the desired Avatar (Person) shown in the dropdown list with their credentials. This will open a new window with that Avatar allowing users to maintain separate login instances for unique accounts without a redirect or need to use incognito or install other browsers.
It's great! You may choose to right-click on the Chrome icon and choose the Person from the pop-up window too.
As long as the login credentials are kept independent of one another, this provides a quick and easy way to administrate a site as Admin and then test the enduser experience as End User, or keep different people using the same PC independent of one another in the same Chrome browser app. Using the "People" feature has saved me a great deal of time and frustration.
I hope this helps - It was frustrating to login with a different username only to be redirected to another user with their credentials from a previous login. Now the hassle of logging in is a problem no more - this works!
I've attached a screen shot for an Avatar (in the upper right) with the cursor on the Manage other people feature in "Settings" for the Google Chrome browser app. [1]: https://i.stack.imgur.com/GYbTa.jpg
Cheers!
answered Oct 20 at 5:24
NISTEM
262
To prevent a login redirect I use the Manage other people feature of Google Chrome on both a Mac and Win PC.
I have login accounts with different permissions so that I can both administrate sites, and then go in and double-check what the end users experience with their permissions. The same idea applies to different users altogether.
In the Chrome browser first go to the Other Options (three dots) in the upper right, Settings, Manage other people, Add Person, create a name for the Person, choose an Avatar, and click Add.
When you enter a new Chrome window you'll see the chosen Avatar next to the Other Options button in the upper right. Login to Office 365 using the credentials desired for that user. [You might wish to then save a bookmark to the Bookmark Bar or drag the URL to the Desktop to create an icon that can be edited too (if desired) - that's optional.]
Next recreate the process for a new Avatar (person) using their login credentials.
When you open future Chrome browser windows, Chrome may default or remember the last user to login in, but you can click on the Avatar and choose the desired Avatar (Person) shown in the dropdown list with their credentials. This will open a new window with that Avatar allowing users to maintain separate login instances for unique accounts without a redirect or need to use incognito or install other browsers.
It's great! You may choose to right-click on the Chrome icon and choose the Person from the pop-up window too.
As long as the login credentials are kept independent of one another, this provides a quick and easy way to administrate a site as Admin and then test the enduser experience as End User, or keep different people using the same PC independent of one another in the same Chrome browser app. Using the "People" feature has saved me a great deal of time and frustration.
I hope this helps - It was frustrating to login with a different username only to be redirected to another user with their credentials from a previous login. Now the hassle of logging in is a problem no more - this works!
I've attached a screen shot for an Avatar (in the upper right) with the cursor on the Manage other people feature in "Settings" for the Google Chrome browser app. [1]: https://i.stack.imgur.com/GYbTa.jpg
Cheers!
answered Oct 20 at 5:24
NISTEM
262
answered Oct 20 at 5:24
NISTEM
262
answered Oct 20 at 5:24
NISTEM
262
answered Oct 20 at 5:24
NISTEM
262
262
add a comment |
add a comment |
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools.
So, open developer tools on the page, choose the Application tab
open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column).
But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, by adjusting the developer settings found on the right side of the developer menu bar:
close the settings, refresh, and delete the cookies. When done, re-enable javascript in the settings.
Hopefully that'll do it for you!
answered Sep 6 '17 at 0:05
strobelight
402210
It actually didn't work :( When I logged into the site from my phone it happened again.
– avi
Sep 7 '17 at 8:55
Clearing the cache again and using all sorts of other tools didn't help either, but I did find the source of the redirect. Something called "UserRealm"
– avi
Sep 7 '17 at 10:03
All your screenshots were from computer. Your phone is just another device caching the same information. Just uninstall chrome from your device, clear cache data, reinstall.
– strobelight
Sep 7 '17 at 10:16
It turns out the data didn't come from the cache, but from the password storage settings.
– avi
Sep 7 '17 at 10:22
that makes no sense since you stated it worked in incognito mode.
– strobelight
Sep 7 '17 at 10:29
|
show 1 more comment
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools.
So, open developer tools on the page, choose the Application tab
open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column).
But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, by adjusting the developer settings found on the right side of the developer menu bar:
close the settings, refresh, and delete the cookies. When done, re-enable javascript in the settings.
Hopefully that'll do it for you!
answered Sep 6 '17 at 0:05
strobelight
402210
It actually didn't work :( When I logged into the site from my phone it happened again.
– avi
Sep 7 '17 at 8:55
Clearing the cache again and using all sorts of other tools didn't help either, but I did find the source of the redirect. Something called "UserRealm"
– avi
Sep 7 '17 at 10:03
All your screenshots were from computer. Your phone is just another device caching the same information. Just uninstall chrome from your device, clear cache data, reinstall.
– strobelight
Sep 7 '17 at 10:16
It turns out the data didn't come from the cache, but from the password storage settings.
– avi
Sep 7 '17 at 10:22
that makes no sense since you stated it worked in incognito mode.
– strobelight
Sep 7 '17 at 10:29
|
show 1 more comment
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools.
So, open developer tools on the page, choose the Application tab
open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column).
But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, by adjusting the developer settings found on the right side of the developer menu bar:
close the settings, refresh, and delete the cookies. When done, re-enable javascript in the settings.
Hopefully that'll do it for you!
answered Sep 6 '17 at 0:05
strobelight
402210
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools.
So, open developer tools on the page, choose the Application tab
open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column).
But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, by adjusting the developer settings found on the right side of the developer menu bar:
close the settings, refresh, and delete the cookies. When done, re-enable javascript in the settings.
Hopefully that'll do it for you!
answered Sep 6 '17 at 0:05
strobelight
402210
answered Sep 6 '17 at 0:05
strobelight
402210
answered Sep 6 '17 at 0:05
strobelight
402210
answered Sep 6 '17 at 0:05
strobelight
402210
402210
It actually didn't work :( When I logged into the site from my phone it happened again.
– avi
Sep 7 '17 at 8:55
Clearing the cache again and using all sorts of other tools didn't help either, but I did find the source of the redirect. Something called "UserRealm"
– avi
Sep 7 '17 at 10:03
All your screenshots were from computer. Your phone is just another device caching the same information. Just uninstall chrome from your device, clear cache data, reinstall.
– strobelight
Sep 7 '17 at 10:16
It turns out the data didn't come from the cache, but from the password storage settings.
– avi
Sep 7 '17 at 10:22
that makes no sense since you stated it worked in incognito mode.
– strobelight
Sep 7 '17 at 10:29
|
show 1 more comment
It actually didn't work :( When I logged into the site from my phone it happened again.
– avi
Sep 7 '17 at 8:55
Clearing the cache again and using all sorts of other tools didn't help either, but I did find the source of the redirect. Something called "UserRealm"
– avi
Sep 7 '17 at 10:03
All your screenshots were from computer. Your phone is just another device caching the same information. Just uninstall chrome from your device, clear cache data, reinstall.
– strobelight
Sep 7 '17 at 10:16
It turns out the data didn't come from the cache, but from the password storage settings.
– avi
Sep 7 '17 at 10:22
that makes no sense since you stated it worked in incognito mode.
– strobelight
Sep 7 '17 at 10:29
It actually didn't work :( When I logged into the site from my phone it happened again.
– avi
Sep 7 '17 at 8:55
It actually didn't work :( When I logged into the site from my phone it happened again.
– avi
Sep 7 '17 at 8:55
Clearing the cache again and using all sorts of other tools didn't help either, but I did find the source of the redirect. Something called "UserRealm"
– avi
Sep 7 '17 at 10:03
Clearing the cache again and using all sorts of other tools didn't help either, but I did find the source of the redirect. Something called "UserRealm"
– avi
Sep 7 '17 at 10:03
All your screenshots were from computer. Your phone is just another device caching the same information. Just uninstall chrome from your device, clear cache data, reinstall.
– strobelight
Sep 7 '17 at 10:16
All your screenshots were from computer. Your phone is just another device caching the same information. Just uninstall chrome from your device, clear cache data, reinstall.
– strobelight
Sep 7 '17 at 10:16
It turns out the data didn't come from the cache, but from the password storage settings.
– avi
Sep 7 '17 at 10:22
It turns out the data didn't come from the cache, but from the password storage settings.
– avi
Sep 7 '17 at 10:22
that makes no sense since you stated it worked in incognito mode.
– strobelight
Sep 7 '17 at 10:29
that makes no sense since you stated it worked in incognito mode.
– strobelight
Sep 7 '17 at 10:29
|
show 1 more comment
FYI: To resolve this issue for any reader using Safari
Go to : Safari > Preferences > Privacy > Manage Website Data > Search: "Office" > then delete everything related to Office365
answered Dec 7 at 19:14
Sean Andrade
111
add a comment |
FYI: To resolve this issue for any reader using Safari
Go to : Safari > Preferences > Privacy > Manage Website Data > Search: "Office" > then delete everything related to Office365
answered Dec 7 at 19:14
Sean Andrade
111
add a comment |
FYI: To resolve this issue for any reader using Safari
Go to : Safari > Preferences > Privacy > Manage Website Data > Search: "Office" > then delete everything related to Office365
answered Dec 7 at 19:14
Sean Andrade
111
FYI: To resolve this issue for any reader using Safari
Go to : Safari > Preferences > Privacy > Manage Website Data > Search: "Office" > then delete everything related to Office365
answered Dec 7 at 19:14
Sean Andrade
111
answered Dec 7 at 19:14
Sean Andrade
111
answered Dec 7 at 19:14
Sean Andrade
111
answered Dec 7 at 19:14
Sean Andrade
111
111
add a comment |
add a comment |
In the end, after being frustrated by Microsoft customer support not helping me, I found out the source of the problem was a stored username/password in chrome.
I deleted the stored password in Settings -> Manage passwords section, and I no longer have the issue of the attempted redirections.
answered Sep 7 '17 at 10:11
avi
2818
add a comment |
In the end, after being frustrated by Microsoft customer support not helping me, I found out the source of the problem was a stored username/password in chrome.
I deleted the stored password in Settings -> Manage passwords section, and I no longer have the issue of the attempted redirections.
answered Sep 7 '17 at 10:11
avi
2818
add a comment |
In the end, after being frustrated by Microsoft customer support not helping me, I found out the source of the problem was a stored username/password in chrome.
I deleted the stored password in Settings -> Manage passwords section, and I no longer have the issue of the attempted redirections.
answered Sep 7 '17 at 10:11
avi
2818
In the end, after being frustrated by Microsoft customer support not helping me, I found out the source of the problem was a stored username/password in chrome.
I deleted the stored password in Settings -> Manage passwords section, and I no longer have the issue of the attempted redirections.
answered Sep 7 '17 at 10:11
avi
2818
answered Sep 7 '17 at 10:11
avi
2818
answered Sep 7 '17 at 10:11
avi
2818
answered Sep 7 '17 at 10:11
avi
2818
2818
add a comment |
add a comment |
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Is this the same PC? Perhaps clear your cache and browser history.
– ThisIsNotMyRealName
Aug 31 '17 at 8:21
1
Try the solution of adding
&prompt=loginto the query string generated by the ADAL JavaScript when redirecting tologin.microsoftonline.com(more info).– harrymc
Aug 31 '17 at 8:25
1
Does this happen on any other computer? Try visiting the page in "incognito" mode. Unless you've got an old cookie, or password manager automatically filling out things for you, what you are describing is not possible. The login page behaves according to whatever domain you type in. There's no way Microsoft is going to redirect you from one domain to a completely unrelated and different domain. How do you know it's redirecting to the "old" company?
– Appleoddity
Sep 2 '17 at 5:07
1
Consider adding some screen shots of the process you follow masking out the email address portions you want to keep private. Do a screen shot of before, during, and after or find a way to make a moving GIF and mask out the sensitive information from it. I like the two comments left right above this one as those sound like potential solutions to this problem—I still think having a way to give people a visual would help clarify what you are seeing exactly since we can't just come on over and say "we're here, show us what you have going on with this". <::;;::;;::;;::{[||||||]}o
– Pimp Juice IT
Sep 2 '17 at 15:44
1
I've noticed that to really get rid of cookies, I have to use Chrome's developer tools. So, open developer tools on the page, choose the Application tab, open the Cookies dropdown under Storage on the left, select one, then choose Clear All icon (in-between refresh icon and close icon just above the cookie name column). But doing this on the site before redirect to sso may be a bit tricky. You'll need to disable Javascript first, delete the cookies, re-enable javascript.
– strobelight
Sep 5 '17 at 16:50