Azure has disconnected from Facebook. Bot-service












0















After removing admin rights to the facebook app and page from the developer through which the facebook-azure-ourserver link was made,(through the developer account all the binding tokens were generated) stopped sending messages from facebook to our server.



Registered new admin. Did actions:




  1. in the developers.facebook Messenger section, they generated a marker for the TestPage page - its value was recorded in the Page Access Token * field in the Register Bots Channel tab on Microsoft Azure


  2. Facebook app ID, Facebook app secret, Facebook page ID - for which the token was generated in the first item


  3. Copied the call-back URL for the web-hook and the token checking on Azure


  4. Saved, the result is successful


  5. In the developers.facebook Messenger - Web-hooks section checked the checkboxes on 4 events: message_deliveries, messages, messaging_postbacks, messaging_optins and checked
    Pages subscribed to by the app: TestPage


  6. In the developers.facebook Webhooks Page in “Edit Subscription” added URL and 3 item bullet


  7. In the azure in section the channel setup checked the end point of the messaging - it has not changed



Messages still do not reach our server. What could be the problem? Please, help!



Appeal written in support of Azura and Facebook.
Facebook said: Contact Azure Support.
Azure did not help because the developer’s support is paid.










share|improve this question

























  • At the moment, they tied other fb app created by the same admin that was deleted. It worked.

    – Marina D
    Jan 29 at 13:31
















0















After removing admin rights to the facebook app and page from the developer through which the facebook-azure-ourserver link was made,(through the developer account all the binding tokens were generated) stopped sending messages from facebook to our server.



Registered new admin. Did actions:




  1. in the developers.facebook Messenger section, they generated a marker for the TestPage page - its value was recorded in the Page Access Token * field in the Register Bots Channel tab on Microsoft Azure


  2. Facebook app ID, Facebook app secret, Facebook page ID - for which the token was generated in the first item


  3. Copied the call-back URL for the web-hook and the token checking on Azure


  4. Saved, the result is successful


  5. In the developers.facebook Messenger - Web-hooks section checked the checkboxes on 4 events: message_deliveries, messages, messaging_postbacks, messaging_optins and checked
    Pages subscribed to by the app: TestPage


  6. In the developers.facebook Webhooks Page in “Edit Subscription” added URL and 3 item bullet


  7. In the azure in section the channel setup checked the end point of the messaging - it has not changed



Messages still do not reach our server. What could be the problem? Please, help!



Appeal written in support of Azura and Facebook.
Facebook said: Contact Azure Support.
Azure did not help because the developer’s support is paid.










share|improve this question

























  • At the moment, they tied other fb app created by the same admin that was deleted. It worked.

    – Marina D
    Jan 29 at 13:31














0












0








0








After removing admin rights to the facebook app and page from the developer through which the facebook-azure-ourserver link was made,(through the developer account all the binding tokens were generated) stopped sending messages from facebook to our server.



Registered new admin. Did actions:




  1. in the developers.facebook Messenger section, they generated a marker for the TestPage page - its value was recorded in the Page Access Token * field in the Register Bots Channel tab on Microsoft Azure


  2. Facebook app ID, Facebook app secret, Facebook page ID - for which the token was generated in the first item


  3. Copied the call-back URL for the web-hook and the token checking on Azure


  4. Saved, the result is successful


  5. In the developers.facebook Messenger - Web-hooks section checked the checkboxes on 4 events: message_deliveries, messages, messaging_postbacks, messaging_optins and checked
    Pages subscribed to by the app: TestPage


  6. In the developers.facebook Webhooks Page in “Edit Subscription” added URL and 3 item bullet


  7. In the azure in section the channel setup checked the end point of the messaging - it has not changed



Messages still do not reach our server. What could be the problem? Please, help!



Appeal written in support of Azura and Facebook.
Facebook said: Contact Azure Support.
Azure did not help because the developer’s support is paid.










share|improve this question
















After removing admin rights to the facebook app and page from the developer through which the facebook-azure-ourserver link was made,(through the developer account all the binding tokens were generated) stopped sending messages from facebook to our server.



Registered new admin. Did actions:




  1. in the developers.facebook Messenger section, they generated a marker for the TestPage page - its value was recorded in the Page Access Token * field in the Register Bots Channel tab on Microsoft Azure


  2. Facebook app ID, Facebook app secret, Facebook page ID - for which the token was generated in the first item


  3. Copied the call-back URL for the web-hook and the token checking on Azure


  4. Saved, the result is successful


  5. In the developers.facebook Messenger - Web-hooks section checked the checkboxes on 4 events: message_deliveries, messages, messaging_postbacks, messaging_optins and checked
    Pages subscribed to by the app: TestPage


  6. In the developers.facebook Webhooks Page in “Edit Subscription” added URL and 3 item bullet


  7. In the azure in section the channel setup checked the end point of the messaging - it has not changed



Messages still do not reach our server. What could be the problem? Please, help!



Appeal written in support of Azura and Facebook.
Facebook said: Contact Azure Support.
Azure did not help because the developer’s support is paid.







azure facebook bots






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 25 at 8:37









Ahmed Ashour

1,3621716




1,3621716










asked Jan 25 at 7:41









Marina DMarina D

13




13













  • At the moment, they tied other fb app created by the same admin that was deleted. It worked.

    – Marina D
    Jan 29 at 13:31



















  • At the moment, they tied other fb app created by the same admin that was deleted. It worked.

    – Marina D
    Jan 29 at 13:31

















At the moment, they tied other fb app created by the same admin that was deleted. It worked.

– Marina D
Jan 29 at 13:31





At the moment, they tied other fb app created by the same admin that was deleted. It worked.

– Marina D
Jan 29 at 13:31










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