Problems connecting Samsung mobile phone












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I have Samsung GT-E1200 and I am trying to connect it via USB cable to my PC. I looked at the Samsung page http://www.samsung.com/uk/support/model/GT-E1200ZKABTU-downloads for available drivers/software and all I found there is Kies, so I installed the newest version onto my Windows 7 system.



The problem is that when I run Kies and connect the device, I get the Windows tray message: "USB device not recognized", and Kies also does not see the device. In Kies I tried to use some tool which should fix the problem with connecting devices (by installing new drivers), but it didn't help. Neither after several restarts of Kies and Windows, and updates to both Windows and Kies.










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  • You might want to try another USB cable if you haven't already. The one that came with my old Samsung phone worked unreliably for data (but fine for charging). Yet, this same cable worked fine for data with a number of other devices.

    – jjlin
    Apr 4 '13 at 20:41
















0















I have Samsung GT-E1200 and I am trying to connect it via USB cable to my PC. I looked at the Samsung page http://www.samsung.com/uk/support/model/GT-E1200ZKABTU-downloads for available drivers/software and all I found there is Kies, so I installed the newest version onto my Windows 7 system.



The problem is that when I run Kies and connect the device, I get the Windows tray message: "USB device not recognized", and Kies also does not see the device. In Kies I tried to use some tool which should fix the problem with connecting devices (by installing new drivers), but it didn't help. Neither after several restarts of Kies and Windows, and updates to both Windows and Kies.










share|improve this question

























  • You might want to try another USB cable if you haven't already. The one that came with my old Samsung phone worked unreliably for data (but fine for charging). Yet, this same cable worked fine for data with a number of other devices.

    – jjlin
    Apr 4 '13 at 20:41














0












0








0








I have Samsung GT-E1200 and I am trying to connect it via USB cable to my PC. I looked at the Samsung page http://www.samsung.com/uk/support/model/GT-E1200ZKABTU-downloads for available drivers/software and all I found there is Kies, so I installed the newest version onto my Windows 7 system.



The problem is that when I run Kies and connect the device, I get the Windows tray message: "USB device not recognized", and Kies also does not see the device. In Kies I tried to use some tool which should fix the problem with connecting devices (by installing new drivers), but it didn't help. Neither after several restarts of Kies and Windows, and updates to both Windows and Kies.










share|improve this question
















I have Samsung GT-E1200 and I am trying to connect it via USB cable to my PC. I looked at the Samsung page http://www.samsung.com/uk/support/model/GT-E1200ZKABTU-downloads for available drivers/software and all I found there is Kies, so I installed the newest version onto my Windows 7 system.



The problem is that when I run Kies and connect the device, I get the Windows tray message: "USB device not recognized", and Kies also does not see the device. In Kies I tried to use some tool which should fix the problem with connecting devices (by installing new drivers), but it didn't help. Neither after several restarts of Kies and Windows, and updates to both Windows and Kies.







usb drivers mobile-phone kies






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edited Aug 22 '16 at 20:50









Hennes

59.2k793142




59.2k793142










asked Apr 4 '13 at 20:19









TomasTomas

3,56492752




3,56492752













  • You might want to try another USB cable if you haven't already. The one that came with my old Samsung phone worked unreliably for data (but fine for charging). Yet, this same cable worked fine for data with a number of other devices.

    – jjlin
    Apr 4 '13 at 20:41



















  • You might want to try another USB cable if you haven't already. The one that came with my old Samsung phone worked unreliably for data (but fine for charging). Yet, this same cable worked fine for data with a number of other devices.

    – jjlin
    Apr 4 '13 at 20:41

















You might want to try another USB cable if you haven't already. The one that came with my old Samsung phone worked unreliably for data (but fine for charging). Yet, this same cable worked fine for data with a number of other devices.

– jjlin
Apr 4 '13 at 20:41





You might want to try another USB cable if you haven't already. The one that came with my old Samsung phone worked unreliably for data (but fine for charging). Yet, this same cable worked fine for data with a number of other devices.

– jjlin
Apr 4 '13 at 20:41










1 Answer
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It might be caused by a faulty USB cable, a faulty port in your device - or an incorrect USB mode selected on your device. Please explain what are you trying to achieve (ie. mount the device as USB drive, as a wireless modem or a network tethering device?).






share|improve this answer
























  • the cable is just new, the ports are OK (I've tried different ones). " incorrect USB mode selected on your device" -- which device you mean? I am trying to transfer SMS and Contacts to my PC.

    – Tomas
    Apr 4 '13 at 21:56






  • 1





    On a second thought... I'm not sure if this phone supports any active USB connectivity. From what I see over the net, the USB port is only for charging the phone :( (source - no USB data transmission)

    – Michał Sacharewicz
    Apr 4 '13 at 22:09













  • Great, thanks @Michał ! Please would you know how to find out the same for LG CE0168? Cannot find it on the page you posted nor at lg.com.

    – Tomas
    May 23 '13 at 11:29













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1 Answer
1






active

oldest

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1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









1














It might be caused by a faulty USB cable, a faulty port in your device - or an incorrect USB mode selected on your device. Please explain what are you trying to achieve (ie. mount the device as USB drive, as a wireless modem or a network tethering device?).






share|improve this answer
























  • the cable is just new, the ports are OK (I've tried different ones). " incorrect USB mode selected on your device" -- which device you mean? I am trying to transfer SMS and Contacts to my PC.

    – Tomas
    Apr 4 '13 at 21:56






  • 1





    On a second thought... I'm not sure if this phone supports any active USB connectivity. From what I see over the net, the USB port is only for charging the phone :( (source - no USB data transmission)

    – Michał Sacharewicz
    Apr 4 '13 at 22:09













  • Great, thanks @Michał ! Please would you know how to find out the same for LG CE0168? Cannot find it on the page you posted nor at lg.com.

    – Tomas
    May 23 '13 at 11:29


















1














It might be caused by a faulty USB cable, a faulty port in your device - or an incorrect USB mode selected on your device. Please explain what are you trying to achieve (ie. mount the device as USB drive, as a wireless modem or a network tethering device?).






share|improve this answer
























  • the cable is just new, the ports are OK (I've tried different ones). " incorrect USB mode selected on your device" -- which device you mean? I am trying to transfer SMS and Contacts to my PC.

    – Tomas
    Apr 4 '13 at 21:56






  • 1





    On a second thought... I'm not sure if this phone supports any active USB connectivity. From what I see over the net, the USB port is only for charging the phone :( (source - no USB data transmission)

    – Michał Sacharewicz
    Apr 4 '13 at 22:09













  • Great, thanks @Michał ! Please would you know how to find out the same for LG CE0168? Cannot find it on the page you posted nor at lg.com.

    – Tomas
    May 23 '13 at 11:29
















1












1








1







It might be caused by a faulty USB cable, a faulty port in your device - or an incorrect USB mode selected on your device. Please explain what are you trying to achieve (ie. mount the device as USB drive, as a wireless modem or a network tethering device?).






share|improve this answer













It might be caused by a faulty USB cable, a faulty port in your device - or an incorrect USB mode selected on your device. Please explain what are you trying to achieve (ie. mount the device as USB drive, as a wireless modem or a network tethering device?).







share|improve this answer












share|improve this answer



share|improve this answer










answered Apr 4 '13 at 20:45









Michał SacharewiczMichał Sacharewicz

1,6551117




1,6551117













  • the cable is just new, the ports are OK (I've tried different ones). " incorrect USB mode selected on your device" -- which device you mean? I am trying to transfer SMS and Contacts to my PC.

    – Tomas
    Apr 4 '13 at 21:56






  • 1





    On a second thought... I'm not sure if this phone supports any active USB connectivity. From what I see over the net, the USB port is only for charging the phone :( (source - no USB data transmission)

    – Michał Sacharewicz
    Apr 4 '13 at 22:09













  • Great, thanks @Michał ! Please would you know how to find out the same for LG CE0168? Cannot find it on the page you posted nor at lg.com.

    – Tomas
    May 23 '13 at 11:29





















  • the cable is just new, the ports are OK (I've tried different ones). " incorrect USB mode selected on your device" -- which device you mean? I am trying to transfer SMS and Contacts to my PC.

    – Tomas
    Apr 4 '13 at 21:56






  • 1





    On a second thought... I'm not sure if this phone supports any active USB connectivity. From what I see over the net, the USB port is only for charging the phone :( (source - no USB data transmission)

    – Michał Sacharewicz
    Apr 4 '13 at 22:09













  • Great, thanks @Michał ! Please would you know how to find out the same for LG CE0168? Cannot find it on the page you posted nor at lg.com.

    – Tomas
    May 23 '13 at 11:29



















the cable is just new, the ports are OK (I've tried different ones). " incorrect USB mode selected on your device" -- which device you mean? I am trying to transfer SMS and Contacts to my PC.

– Tomas
Apr 4 '13 at 21:56





the cable is just new, the ports are OK (I've tried different ones). " incorrect USB mode selected on your device" -- which device you mean? I am trying to transfer SMS and Contacts to my PC.

– Tomas
Apr 4 '13 at 21:56




1




1





On a second thought... I'm not sure if this phone supports any active USB connectivity. From what I see over the net, the USB port is only for charging the phone :( (source - no USB data transmission)

– Michał Sacharewicz
Apr 4 '13 at 22:09







On a second thought... I'm not sure if this phone supports any active USB connectivity. From what I see over the net, the USB port is only for charging the phone :( (source - no USB data transmission)

– Michał Sacharewicz
Apr 4 '13 at 22:09















Great, thanks @Michał ! Please would you know how to find out the same for LG CE0168? Cannot find it on the page you posted nor at lg.com.

– Tomas
May 23 '13 at 11:29







Great, thanks @Michał ! Please would you know how to find out the same for LG CE0168? Cannot find it on the page you posted nor at lg.com.

– Tomas
May 23 '13 at 11:29




















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